VTech DS6321-3, DS6321-2, DS6321-4 About caller ID, Information about caller ID with call waiting

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Telephone operation

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. However, caller ID from the cell line only shows the number of the incoming caller; date and time of the call is not shown. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 59).

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider and cell phone service provider if:

You have both caller ID and call waiting, but as separate services (you may need to combine these services).

You have only caller ID service, or only call waiting service.

You do not subscribe to any caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

Caller ID information is available only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 61).

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operation..63Index Getting started Parts checklistAvoid placing the telephone base too close to InstallationTelephone base and charger installation Charge light Battery installationBattery charging Tabletop to wall-mount installation Installation optionsSee Telephone base and charger installation on Wall-mount to tabletop installationMENU/SELECT Handset layoutOFF/CLEAR PLAY/STOP Telephone base layoutTo enter the main menu Handset main menuIntroducing Bluetooth BluetoothGlossary of terms Pair a cell phone Bluetooth setupTo pair and connect a cell phone Page Pair a headset Place Bluetooth headset next to base. Press SelectTo pair and connect a headset Auto connection Rename a paired device Paired devicesDevice renamed Device removed from paired list Remove a paired deviceReview the active devices list Active devicesConnect/Disconnect an active device Device connected/Device disconnectedReplace an active device To add an active device Add an active deviceChange PIN Remove an active deviceTo remove an active device To change the PINPress MENU/SELECT to choose Download dir Download directorySelect to add cellular Press Select to addBluetooth View the directory download information Interruption to directory downloadHandset displays Last download aborted MM/DD/YY Displays No entries found. Try downloading from SIMTo adjust the handset ringer volume Ringer volume handsetPress MENU/SELECT to choose Ringer volume Ringers handsetRinger tone LCD language SettingsTo select a language Press MENU/SELECT to choose LCD languageClear voicemail To manually turn off these indicatorsKey tone To change the settingSet date/time Home area code Dial modeCell area code Answer ON/OFF Using a handsetPress MENU/SELECT to choose Ans. system Play your announcement AnnouncementRecord your own announcement Delete your announcement Call screening Answering system setupNumber of rings Press MENU/SELECT to choose Call screeningMessage alert tone Remote access codeMake, answer or end a home call Make, answer or end a cell call Call waiting on the home lineCall waiting on the cell line Cell phone voicemail Answer a cell call while on a home callAnswer a home call while on a cell call Conference home and cell calls Using the home and cell lines togetherEnd home call End cell call To end a conference callHandset speakerphone Volume controlSilence the ringer MuteHandset locator HoldTo access a number in the call log while on a call To access a number in the directory while on a callTo access the redial list while on a call Chain dialingReview the redial list Redial listDial a redial entry Delete a redial entry Save a redial entry to the directoryTo initiate an intercom call IntercomTo answer an intercom at the destination handset To silence an intercom callIntercom Answer an incoming call during an intercom call Hold a call and intercom Share an outside callDirectory Create a new entry in the home directory Characters by number of key presses Character chartCharacter alphabetical search Review the directoryTo review the directory To start the searchEdit a directory entry Dial a directory entryTo dial a directory entry Delete a directory entry Edit the type of a directory entryRemove a downloaded directory If you only want to edit the type of a directory entryInformation about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory Call log display screen messages Delete from the call logTo delete a single entry To delete all entriesMessage capacity Answering system and voicemailNew message indication Telephone base ringer volumeCall intercept To play messages with a handset Message playbackRecord and play memos Delete all old messagesTo record a memo Window display Description Message window displaysCommand Remote accessScreen display messages AppendixMute is turned off and the person on Answering system has no recording Telephone base lights Handset and telephone base indicators Handset lightsANS Handset iconsOperation Operating time BatteryAdd and register a handset optional Expand your telephone systemReplace a handset To resetTo deregister all handsets Cannot pair my cell phone to the telephone base TroubleshootingCannot pair my headset to the telephone base Cannot connect my cell phone with the telephone baseCannot find VTech DS6321/VTech DS6322 on my cell phone Cannot put my headset in discoverable modeMy cell phone disconnects with the telephone base Listening volume of my cell call is too loud or quiet Bluetooth system busy appears on the displayPIN on the telephone base does not work Cannot download contacts from my cell phone to DS6321/6322My telephone does not work at all Low battery shows on screenCharge light is off There is no dial tone Telephone does not ring when there is an incoming callCannot dial out My handset beeps and is not performing normally My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetNew voicemail appear on the handsets and I don’t know why Caller ID entries do not match the numbers I need to dialCannot retrieve my voicemail messages Messages on the answering system are very difficult to hear Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are incomplete Answering system does not respond to remote commandsCommon cure for electronic equipment Important safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002527-020-100