VTech DS6322-3, DS6321-2, DS6321-3, DS6321-4, DS63213 Cannot put my headset in discoverable mode

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Appendix

Troubleshooting

I cannot put my headset in discoverable mode.

•Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.

•Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.

•Carefully follow the pairing process on page 16.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot find VTech DS6321/VTech DS6322 on my cell phone.

•Make sure that the telephone base is in discoverable mode. Carefully follow the setup instructions on page 14.

•Make sure that you manually set your cell phone to search for devices.

•Remove VTech DS6321/VTech DS6322 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone).

•Turn off your cell phone, then turn it on again.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don’t know how to search for or add new devices on my cell phone.

•Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.

•In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

•Turn off your cell phone, then turn it on again.

•Make sure that you are not using your cell phone when on a cell call.

My cell phone is connected to the telephone base, but I cannot make a cell call.

•Make sure that your cell phone is not in use when you are trying to make a cell call.

•For some smartphones, make sure that the cellular function is turned on.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operation..63Index Parts checklist Getting startedInstallation Avoid placing the telephone base too close toTelephone base and charger installation Battery installation Charge lightBattery charging Installation options Tabletop to wall-mount installationWall-mount to tabletop installation See Telephone base and charger installation onHandset layout MENU/SELECTOFF/CLEAR Telephone base layout PLAY/STOPHandset main menu To enter the main menuBluetooth Introducing BluetoothGlossary of terms Pair a cell phone Bluetooth setupTo pair and connect a cell phone Page Pair a headset Place Bluetooth headset next to base. Press SelectTo pair and connect a headset Auto connection Rename a paired device Paired devicesDevice renamed Remove a paired device Device removed from paired listConnect/Disconnect an active device Active devicesReview the active devices list Device connected/Device disconnectedReplace an active device Add an active device To add an active deviceTo remove an active device Remove an active deviceChange PIN To change the PINSelect to add cellular Download directoryPress MENU/SELECT to choose Download dir Press Select to addBluetooth Handset displays Last download aborted MM/DD/YY Interruption to directory downloadView the directory download information Displays No entries found. Try downloading from SIMPress MENU/SELECT to choose Ringer volume Ringer volume handsetTo adjust the handset ringer volume Ringers handsetRinger tone To select a language SettingsLCD language Press MENU/SELECT to choose LCD languageTo manually turn off these indicators Clear voicemailKey tone To change the settingSet date/time Dial mode Home area codeCell area code Answer ON/OFF Using a handsetPress MENU/SELECT to choose Ans. system Play your announcement AnnouncementRecord your own announcement Delete your announcement Number of rings Answering system setupCall screening Press MENU/SELECT to choose Call screeningRemote access code Message alert toneMake, answer or end a home call Make, answer or end a cell call Call waiting on the home lineCall waiting on the cell line Cell phone voicemail Answer a cell call while on a home callAnswer a home call while on a cell call End home call End cell call Using the home and cell lines togetherConference home and cell calls To end a conference callSilence the ringer Volume controlHandset speakerphone MuteHold Handset locatorTo access the redial list while on a call To access a number in the directory while on a callTo access a number in the call log while on a call Chain dialingReview the redial list Redial listDial a redial entry Save a redial entry to the directory Delete a redial entryTo answer an intercom at the destination handset IntercomTo initiate an intercom call To silence an intercom callIntercom Answer an incoming call during an intercom call Share an outside call Hold a call and intercomDirectory Create a new entry in the home directory Character chart Characters by number of key pressesTo review the directory Review the directoryCharacter alphabetical search To start the searchEdit a directory entry Dial a directory entryTo dial a directory entry Remove a downloaded directory Edit the type of a directory entryDelete a directory entry If you only want to edit the type of a directory entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory To delete a single entry Delete from the call logCall log display screen messages To delete all entriesAnswering system and voicemail Message capacityNew message indication Telephone base ringer volumeCall intercept Message playback To play messages with a handsetRecord and play memos Delete all old messagesTo record a memo Message window displays Window display DescriptionRemote access CommandAppendix Screen display messagesMute is turned off and the person on Answering system has no recording Handset and telephone base indicators Handset lights Telephone base lightsHandset icons ANSBattery Operation Operating timeExpand your telephone system Add and register a handset optionalReplace a handset To resetTo deregister all handsets Cannot pair my headset to the telephone base TroubleshootingCannot pair my cell phone to the telephone base Cannot connect my cell phone with the telephone baseCannot find VTech DS6321/VTech DS6322 on my cell phone Cannot put my headset in discoverable modeMy cell phone disconnects with the telephone base PIN on the telephone base does not work Bluetooth system busy appears on the displayListening volume of my cell call is too loud or quiet Cannot download contacts from my cell phone to DS6321/6322My telephone does not work at all Low battery shows on screenCharge light is off There is no dial tone Telephone does not ring when there is an incoming callCannot dial out My handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Registration failed appears on the handsetNew voicemail appear on the handsets and I don’t know why Caller ID entries do not match the numbers I need to dialCannot retrieve my voicemail messages Messages on the answering system are very difficult to hear Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are incomplete Answering system does not respond to remote commandsCommon cure for electronic equipment Important safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range About cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002527-020-100