VTech DS6321-3, DS6321-2, DS6321-4, DS63213 Answering system and voicemail, Message capacity

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Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•If and New voicemail display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

•To listen to messages recorded on your digital answering system, press

/PLAY/STOP on the telephone base (page 65).

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

You can use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message by following the instructions below.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operation..63Index Getting started Parts checklistAvoid placing the telephone base too close to InstallationTelephone base and charger installation Charge light Battery installationBattery charging Tabletop to wall-mount installation Installation optionsSee Telephone base and charger installation on Wall-mount to tabletop installationMENU/SELECT Handset layoutOFF/CLEAR PLAY/STOP Telephone base layoutTo enter the main menu Handset main menuIntroducing Bluetooth BluetoothGlossary of terms Pair a cell phone Bluetooth setupTo pair and connect a cell phone Page Pair a headset Place Bluetooth headset next to base. Press SelectTo pair and connect a headset Auto connection Rename a paired device Paired devicesDevice renamed Device removed from paired list Remove a paired deviceDevice connected/Device disconnected Active devicesReview the active devices list Connect/Disconnect an active deviceReplace an active device To add an active device Add an active deviceTo change the PIN Remove an active deviceChange PIN To remove an active devicePress Select to add Download directoryPress MENU/SELECT to choose Download dir Select to add cellularBluetooth Displays No entries found. Try downloading from SIM Interruption to directory downloadView the directory download information Handset displays Last download aborted MM/DD/YYRingers handset Ringer volume handsetTo adjust the handset ringer volume Press MENU/SELECT to choose Ringer volumeRinger tone Press MENU/SELECT to choose LCD language SettingsLCD language To select a languageClear voicemail To manually turn off these indicatorsKey tone To change the settingSet date/time Home area code Dial modeCell area code Answer ON/OFF Using a handsetPress MENU/SELECT to choose Ans. system Play your announcement AnnouncementRecord your own announcement Delete your announcement Press MENU/SELECT to choose Call screening Answering system setupCall screening Number of ringsMessage alert tone Remote access codeMake, answer or end a home call Make, answer or end a cell call Call waiting on the home lineCall waiting on the cell line Cell phone voicemail Answer a cell call while on a home callAnswer a home call while on a cell call To end a conference call Using the home and cell lines togetherConference home and cell calls End home call End cell callMute Volume controlHandset speakerphone Silence the ringerHandset locator HoldChain dialing To access a number in the directory while on a callTo access a number in the call log while on a call To access the redial list while on a callReview the redial list Redial listDial a redial entry Delete a redial entry Save a redial entry to the directoryTo silence an intercom call IntercomTo initiate an intercom call To answer an intercom at the destination handsetIntercom Answer an incoming call during an intercom call Hold a call and intercom Share an outside callDirectory Create a new entry in the home directory Characters by number of key presses Character chartTo start the search Review the directoryCharacter alphabetical search To review the directoryEdit a directory entry Dial a directory entryTo dial a directory entry If you only want to edit the type of a directory entry Edit the type of a directory entryDelete a directory entry Remove a downloaded directoryInformation about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory To delete all entries Delete from the call logCall log display screen messages To delete a single entryMessage capacity Answering system and voicemailNew message indication Telephone base ringer volumeCall intercept To play messages with a handset Message playbackRecord and play memos Delete all old messagesTo record a memo Window display Description Message window displaysCommand Remote accessScreen display messages AppendixMute is turned off and the person on Answering system has no recording Telephone base lights Handset and telephone base indicators Handset lightsANS Handset iconsOperation Operating time BatteryAdd and register a handset optional Expand your telephone systemReplace a handset To resetTo deregister all handsets Cannot connect my cell phone with the telephone base TroubleshootingCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseCannot find VTech DS6321/VTech DS6322 on my cell phone Cannot put my headset in discoverable modeMy cell phone disconnects with the telephone base Cannot download contacts from my cell phone to DS6321/6322 Bluetooth system busy appears on the displayListening volume of my cell call is too loud or quiet PIN on the telephone base does not workMy telephone does not work at all Low battery shows on screenCharge light is off There is no dial tone Telephone does not ring when there is an incoming callCannot dial out My handset beeps and is not performing normally Registration failed appears on the handset Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workNew voicemail appear on the handsets and I don’t know why Caller ID entries do not match the numbers I need to dialCannot retrieve my voicemail messages Messages on the answering system are very difficult to hear Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are incomplete Answering system does not respond to remote commandsCommon cure for electronic equipment Important safety instructions Maintenance Precautions for users of implanted cardiac pacemakersOperating range Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002527-020-100