VTech DS6322-4, DS6321-2, DS6321-3, DS6321-4, DS63213 Bluetooth system busy appears on the display

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Appendix

Troubleshooting

Bluetooth system busy appears on the display.

•Make sure that your cell phone is not in use when connected and on the active devices list.

•Make sure that your cell phone or headset is not connected to any other Bluetooth device.

•DS6321/6322 can only use one Bluetooth device at a time.

The PIN on the telephone base does not work.

•The default PIN is 0000.

•If you have changed the PIN, it will appear on the handset in the pairing process.

I cannot hear any audio on my telephone system when on a cell call.

•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

•Turn off your cell phone, then turn it on again.

I cannot download contacts from my cell phone to DS6321/6322.

•Make sure that your cell phone is paired and connected to the base.

•Make sure you place your cell phone next to the base while downloading.

I see duplicate entries in my downloaded directory

•If you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.

Some of my cell phone contacts were not imported to DS6321/6322.

•Make sure to try transferring the contacts from your SIM card to your phone memory first, then download from your phone memory. If that doesn’t work, try transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.

Can the DS6321/6322 help the poor cell phone reception in my house?

•If your cell phone has poor reception in your home, the DS6321/6322 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use DS6321/6322 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.

The listening volume of my cell call is too loud or quiet.

•During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6321/6322 handset.

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Contents User’s manual Congratulations Table of contents Index Answering system operation..63Appendix Getting started Parts checklistAvoid placing the telephone base too close to InstallationTelephone base and charger installation Charge light Battery installationBattery charging Tabletop to wall-mount installation Installation optionsSee Telephone base and charger installation on Wall-mount to tabletop installationMENU/SELECT Handset layoutOFF/CLEAR PLAY/STOP Telephone base layoutTo enter the main menu Handset main menuIntroducing Bluetooth BluetoothGlossary of terms To pair and connect a cell phone Bluetooth setupPair a cell phone Page To pair and connect a headset Place Bluetooth headset next to base. Press SelectPair a headset Auto connection Device renamed Paired devicesRename a paired device Device removed from paired list Remove a paired deviceDevice connected/Device disconnected Active devicesReview the active devices list Connect/Disconnect an active deviceReplace an active device To add an active device Add an active deviceTo change the PIN Remove an active deviceChange PIN To remove an active devicePress Select to add Download directoryPress MENU/SELECT to choose Download dir Select to add cellularBluetooth Displays No entries found. Try downloading from SIM Interruption to directory downloadView the directory download information Handset displays Last download aborted MM/DD/YYRingers handset Ringer volume handsetTo adjust the handset ringer volume Press MENU/SELECT to choose Ringer volumeRinger tone Press MENU/SELECT to choose LCD language SettingsLCD language To select a languageClear voicemail To manually turn off these indicatorsSet date/time To change the settingKey tone Home area code Dial modeCell area code Press MENU/SELECT to choose Ans. system Using a handsetAnswer ON/OFF Record your own announcement AnnouncementPlay your announcement Delete your announcement Press MENU/SELECT to choose Call screening Answering system setupCall screening Number of ringsMessage alert tone Remote access codeMake, answer or end a home call Call waiting on the cell line Call waiting on the home lineMake, answer or end a cell call Answer a home call while on a cell call Answer a cell call while on a home callCell phone voicemail To end a conference call Using the home and cell lines togetherConference home and cell calls End home call End cell callMute Volume controlHandset speakerphone Silence the ringerHandset locator HoldChain dialing To access a number in the directory while on a callTo access a number in the call log while on a call To access the redial list while on a callDial a redial entry Redial listReview the redial list Delete a redial entry Save a redial entry to the directoryTo silence an intercom call IntercomTo initiate an intercom call To answer an intercom at the destination handsetIntercom Answer an incoming call during an intercom call Hold a call and intercom Share an outside callDirectory Create a new entry in the home directory Characters by number of key presses Character chartTo start the search Review the directoryCharacter alphabetical search To review the directoryTo dial a directory entry Dial a directory entryEdit a directory entry If you only want to edit the type of a directory entry Edit the type of a directory entryDelete a directory entry Remove a downloaded directoryInformation about caller ID with call waiting About caller IDCaller ID history Missed calls indicatorReview the call log Memory matchDial a call log entry Make a call log entry ready to dialSave a call log entry to the directory To delete all entries Delete from the call logCall log display screen messages To delete a single entryMessage capacity Answering system and voicemailCall intercept Telephone base ringer volumeNew message indication To play messages with a handset Message playbackTo record a memo Delete all old messagesRecord and play memos Window display Description Message window displaysCommand Remote accessScreen display messages AppendixMute is turned off and the person on Answering system has no recording Telephone base lights Handset and telephone base indicators Handset lightsANS Handset iconsOperation Operating time BatteryAdd and register a handset optional Expand your telephone system To deregister all handsets To reset Replace a handset Cannot connect my cell phone with the telephone base TroubleshootingCannot pair my cell phone to the telephone base Cannot pair my headset to the telephone baseMy cell phone disconnects with the telephone base Cannot put my headset in discoverable modeCannot find VTech DS6321/VTech DS6322 on my cell phone Cannot download contacts from my cell phone to DS6321/6322 Bluetooth system busy appears on the displayListening volume of my cell call is too loud or quiet PIN on the telephone base does not workCharge light is off Low battery shows on screenMy telephone does not work at all Cannot dial out Telephone does not ring when there is an incoming callThere is no dial tone My handset beeps and is not performing normally Registration failed appears on the handset Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workCannot retrieve my voicemail messages Caller ID entries do not match the numbers I need to dialNew voicemail appear on the handsets and I don’t know why Answering system does not record messages Outgoing announcement is not clearMessages on the answering system are very difficult to hear Common cure for electronic equipment Answering system does not respond to remote commandsMessages on the answering system are incomplete Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersMaintenance Rbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyOther limitations FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002527-020-100