VTech DS6321-4, DS6321-2, DS6321-3, DS63213 My handset beeps and is not performing normally

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Appendix

Troubleshooting

My handset beeps and is not performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

•Move the handset closer to the telephone base. It may be out of range.

•Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

•Other electronic products may cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

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Contents User’s manual Congratulations Table of contents Index Answering system operation..63Appendix Parts checklist Getting startedInstallation Avoid placing the telephone base too close toTelephone base and charger installation Battery installation Charge lightBattery charging Installation options Tabletop to wall-mount installationWall-mount to tabletop installation See Telephone base and charger installation onHandset layout MENU/SELECTOFF/CLEAR Telephone base layout PLAY/STOPHandset main menu To enter the main menuBluetooth Introducing BluetoothGlossary of terms To pair and connect a cell phone Bluetooth setupPair a cell phone Page To pair and connect a headset Place Bluetooth headset next to base. Press SelectPair a headset Auto connection Device renamed Paired devicesRename a paired device Remove a paired device Device removed from paired listConnect/Disconnect an active device Active devicesReview the active devices list Device connected/Device disconnectedReplace an active device Add an active device To add an active deviceTo remove an active device Remove an active deviceChange PIN To change the PINSelect to add cellular Download directoryPress MENU/SELECT to choose Download dir Press Select to addBluetooth Handset displays Last download aborted MM/DD/YY Interruption to directory downloadView the directory download information Displays No entries found. Try downloading from SIMPress MENU/SELECT to choose Ringer volume Ringer volume handsetTo adjust the handset ringer volume Ringers handsetRinger tone To select a language SettingsLCD language Press MENU/SELECT to choose LCD languageTo manually turn off these indicators Clear voicemailSet date/time To change the settingKey tone Dial mode Home area codeCell area code Press MENU/SELECT to choose Ans. system Using a handsetAnswer ON/OFF Record your own announcement AnnouncementPlay your announcement Delete your announcement Number of rings Answering system setupCall screening Press MENU/SELECT to choose Call screeningRemote access code Message alert toneMake, answer or end a home call Call waiting on the cell line Call waiting on the home lineMake, answer or end a cell call Answer a home call while on a cell call Answer a cell call while on a home callCell phone voicemail End home call End cell call Using the home and cell lines togetherConference home and cell calls To end a conference callSilence the ringer Volume controlHandset speakerphone MuteHold Handset locatorTo access the redial list while on a call To access a number in the directory while on a callTo access a number in the call log while on a call Chain dialingDial a redial entry Redial listReview the redial list Save a redial entry to the directory Delete a redial entryTo answer an intercom at the destination handset IntercomTo initiate an intercom call To silence an intercom callIntercom Answer an incoming call during an intercom call Share an outside call Hold a call and intercomDirectory Create a new entry in the home directory Character chart Characters by number of key pressesTo review the directory Review the directoryCharacter alphabetical search To start the searchTo dial a directory entry Dial a directory entryEdit a directory entry Remove a downloaded directory Edit the type of a directory entryDelete a directory entry If you only want to edit the type of a directory entryAbout caller ID Information about caller ID with call waitingMissed calls indicator Caller ID historyMemory match Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory To delete a single entry Delete from the call logCall log display screen messages To delete all entriesAnswering system and voicemail Message capacityCall intercept Telephone base ringer volumeNew message indication Message playback To play messages with a handsetTo record a memo Delete all old messagesRecord and play memos Message window displays Window display DescriptionRemote access CommandAppendix Screen display messagesMute is turned off and the person on Answering system has no recording Handset and telephone base indicators Handset lights Telephone base lightsHandset icons ANSBattery Operation Operating timeExpand your telephone system Add and register a handset optionalTo deregister all handsets To resetReplace a handset Cannot pair my headset to the telephone base TroubleshootingCannot pair my cell phone to the telephone base Cannot connect my cell phone with the telephone baseMy cell phone disconnects with the telephone base Cannot put my headset in discoverable modeCannot find VTech DS6321/VTech DS6322 on my cell phone PIN on the telephone base does not work Bluetooth system busy appears on the displayListening volume of my cell call is too loud or quiet Cannot download contacts from my cell phone to DS6321/6322Charge light is off Low battery shows on screenMy telephone does not work at all Cannot dial out Telephone does not ring when there is an incoming callThere is no dial tone My handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Registration failed appears on the handsetCannot retrieve my voicemail messages Caller ID entries do not match the numbers I need to dialNew voicemail appear on the handsets and I don’t know why Answering system does not record messages Outgoing announcement is not clearMessages on the answering system are very difficult to hear Common cure for electronic equipment Answering system does not respond to remote commandsMessages on the answering system are incomplete Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersMaintenance About cordless telephones Rbrc sealWarranty What does this limited warranty cover?Other limitations FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002527-020-100
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