VTech LS6325-3, LS6325-4, LS6325-5 Caller ID entries do not match the numbers I need to dial

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Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

•Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 39 for instructions on changing the number.

•If you dial seven digits for local calls, you may want to use the home area code feature (page 14).

Out of range OR No pwr at base shows in the handset screen.

•The handset may be out of range. Move it closer to the telephone base.

•Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

•Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

•Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

New voicemail and show on the display and I don’t know why.

•Your telephone has voicemail indication that is separate from the built-in answering system. If New voicemail and appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

•Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 42). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

The answering system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, the

/ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.

•If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 17).

•If the memory is full or if the answering system is off, the answering system answers after 10 rings.

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Contents User’s manual Congratulations Table of contents Index Answering system operationAppendix Parts checklist Getting startedTelephone base and charger installation Battery installation Charge lightBattery charging Low batteryInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTelephone base layout DeleteHandset layout FlashMENU/SELECT Push to Talk PTT Ringer volume handset Telephone settingsRinger volume telephone base Press MENU/SELECT to highlight Ringer volumeClear voicemail To manually turn off these indicatorsLCD language Press MENU/SELECT to highlight LCD languageKey tone Set date/timeHome area code, then press MENU/SELECT CID time synchronizationHome area code Dial mode WebsiteAnswer ON/OFF Answering system settingsAnswering system set up To turn on or off with the telephone basePress MENU/SELECT to highlight Call screening Call screeningNumber of rings Announcement Remote access codeMessage alert tone Delete your announcement Play your announcementRecord your own announcement Press MENU/SELECT to highlight AnnouncementTelephone operation Temporary tone dialing MuteTemporary ringer silencing Equalizer Find handsetCall waiting To access a number in the redial list while on a call To access a number in the directory while on a callTo access a number in the call log while on a call Chain dialingDelete a redial entry Redial listDial a redial entry Multiple handset useIntercom Answer an incoming call during an intercom callTransfer/share a call using intercom Push to talk PTT PTT On/OffPTT to a single handset Press MENU/SELECT or Push to TalkPTT to all handsets Answer PTT Change a one-to-one PTT to intercomMake an outgoing call during PTT End PTTAnswer an incoming call during PTT To end or leave PTTDirectory Store a directory entry Enter NameCharacter chart Characters by number of key pressesDial a directory entry Search the directoryAlphabetical search Press MUTE/REMOVE or OFF/CLEAR to Edit a directory entryDelete from the directory Delete contact?Call log Memory matchMissed calls indicator Review the call logView dialing options Dial a call log entrySave a call log entry to the directory Displays Edit NumberTo delete one entry Delete from the call logCall log display screen messages To delete all entriesMessage capacity Answering system operationAnswering system and voicemail Message playback New message indicationCall intercept To play messages with the telephone baseTo play messages with a handset To delete all messages with the telephone base Delete all messagesRecord and play memos To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command FunctionAppendix Handset display screen messagesCommunication between handset Handset icons Handset and telephone base indicators Handset lightsTelephone base lights Battery Expand your telephone system Add and register a handset optionalReplace a handset There is no dial tone TroubleshootingMy telephone does not work at all Cannot dial outCharge light is off Low battery shows on screenTelephone does not ring when there is an incoming call My handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Registration failed appears on the handsetNew voicemail and show on the display and I don’t know why Caller ID entries do not match the numbers I need to dialOut of range or No pwr at base shows in the handset screen Cannot retrieve voicemail messagesAnswering system does not record messages Answering system does not respond to remote commandsOutgoing announcement is not clear Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangeMaintenance Taking care of your telephoneAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002897-020-100
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