VTech LS6326-5, LS6325-3, LS6325-4, LS6325-5 Low battery shows on screen, Charge light is off

Page 59

Appendix

Troubleshooting

Low battery shows on screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Remove and install the battery again, then charge for up to 16 hours.

•If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The charge light is off in this section.

•If the battery is completely depleted, it can take up to 10 minutes to charge the handset before Low battery appears on the screen (page 4).

•Purchase a new battery. Refer to the Battery section (page 51).

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 11) and the telephone base ringer volume is not set to zero (page 11).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider.

•Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider.

•The telephone line cord may be malfunctioning. Install a new telephone line cord.

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Contents User’s manual Congratulations Table of contents Index Answering system operationAppendix Getting started Parts checklistTelephone base and charger installation Charge light Battery installationLow battery Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationDelete Telephone base layoutFlash Handset layoutMENU/SELECT Push to Talk PTT Press MENU/SELECT to highlight Ringer volume Telephone settingsRinger volume telephone base Ringer volume handsetPress MENU/SELECT to highlight LCD language To manually turn off these indicatorsLCD language Clear voicemailSet date/time Key toneHome area code, then press MENU/SELECT CID time synchronizationHome area code Website Dial modeTo turn on or off with the telephone base Answering system settingsAnswering system set up Answer ON/OFFPress MENU/SELECT to highlight Call screening Call screeningNumber of rings Announcement Remote access codeMessage alert tone Press MENU/SELECT to highlight Announcement Play your announcementRecord your own announcement Delete your announcementTelephone operation Temporary tone dialing MuteTemporary ringer silencing Equalizer Find handsetCall waiting Chain dialing To access a number in the directory while on a callTo access a number in the call log while on a call To access a number in the redial list while on a callMultiple handset use Redial listDial a redial entry Delete a redial entryAnswer an incoming call during an intercom call IntercomTransfer/share a call using intercom PTT On/Off Push to talk PTTPress MENU/SELECT or Push to Talk PTT to a single handsetPTT to all handsets Change a one-to-one PTT to intercom Answer PTTTo end or leave PTT End PTTAnswer an incoming call during PTT Make an outgoing call during PTTDirectory Enter Name Store a directory entryCharacters by number of key presses Character chartDial a directory entry Search the directoryAlphabetical search Delete contact? Edit a directory entryDelete from the directory Press MUTE/REMOVE or OFF/CLEAR toMemory match Call logReview the call log Missed calls indicatorDial a call log entry View dialing optionsDisplays Edit Number Save a call log entry to the directoryTo delete all entries Delete from the call logCall log display screen messages To delete one entryMessage capacity Answering system operationAnswering system and voicemail To play messages with the telephone base New message indicationCall intercept Message playbackTo play messages with a handset To delete all messages with a handset Delete all messagesRecord and play memos To delete all messages with the telephone baseWindow display Description Message window displaysCommand Function Remote accessHandset display screen messages AppendixCommunication between handset Handset icons Handset and telephone base indicators Handset lightsTelephone base lights Battery Add and register a handset optional Expand your telephone systemReplace a handset Cannot dial out TroubleshootingMy telephone does not work at all There is no dial toneCharge light is off Low battery shows on screenTelephone does not ring when there is an incoming call My handset beeps and is not performing normally Registration failed appears on the handset Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workCannot retrieve voicemail messages Caller ID entries do not match the numbers I need to dialOut of range or No pwr at base shows in the handset screen New voicemail and show on the display and I don’t know whyMessages on the answering system are very difficult to hear Answering system does not respond to remote commandsOutgoing announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersTaking care of your telephone MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index Index 91-002897-020-100
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