VTech LS6326-5, LS6325-3, LS6325-4, LS6325-5 user manual Common cure for electronic equipment

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Appendix

Troubleshooting

•Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

Common cure for electronic equipment.

•If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):

•Disconnect the power to the telephone base.

•Disconnect the battery on the cordless handset.

•Wait a few minutes before connecting power to the telephone base.

•Install the battery again and place the cordless handset in the telephone base or charger.

•Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Appendix Answering system operationIndex Parts checklist Getting startedTelephone base and charger installation Battery installation Charge lightBattery charging Low batteryInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTelephone base layout DeleteHandset layout FlashMENU/SELECT Push to Talk PTT Telephone settings Ringer volume telephone baseRinger volume handset Press MENU/SELECT to highlight Ringer volumeTo manually turn off these indicators LCD languageClear voicemail Press MENU/SELECT to highlight LCD languageKey tone Set date/timeHome area code CID time synchronizationHome area code, then press MENU/SELECT Dial mode WebsiteAnswering system settings Answering system set upAnswer ON/OFF To turn on or off with the telephone baseNumber of rings Call screeningPress MENU/SELECT to highlight Call screening Message alert tone Remote access codeAnnouncement Play your announcement Record your own announcementDelete your announcement Press MENU/SELECT to highlight AnnouncementTelephone operation Temporary ringer silencing MuteTemporary tone dialing Call waiting Find handsetEqualizer To access a number in the directory while on a call To access a number in the call log while on a callTo access a number in the redial list while on a call Chain dialingRedial list Dial a redial entryDelete a redial entry Multiple handset useIntercom Answer an incoming call during an intercom callTransfer/share a call using intercom Push to talk PTT PTT On/OffPTT to a single handset Press MENU/SELECT or Push to TalkPTT to all handsets Answer PTT Change a one-to-one PTT to intercomEnd PTT Answer an incoming call during PTTMake an outgoing call during PTT To end or leave PTTDirectory Store a directory entry Enter NameCharacter chart Characters by number of key pressesAlphabetical search Search the directoryDial a directory entry Edit a directory entry Delete from the directoryPress MUTE/REMOVE or OFF/CLEAR to Delete contact?Call log Memory matchMissed calls indicator Review the call logView dialing options Dial a call log entrySave a call log entry to the directory Displays Edit NumberDelete from the call log Call log display screen messagesTo delete one entry To delete all entriesAnswering system and voicemail Answering system operationMessage capacity New message indication Call interceptMessage playback To play messages with the telephone baseTo play messages with a handset Delete all messages Record and play memosTo delete all messages with the telephone base To delete all messages with a handsetMessage window displays Window display DescriptionRemote access Command FunctionAppendix Handset display screen messagesCommunication between handset Telephone base lights Handset and telephone base indicators Handset lightsHandset icons Battery Expand your telephone system Add and register a handset optionalReplace a handset Troubleshooting My telephone does not work at allThere is no dial tone Cannot dial outTelephone does not ring when there is an incoming call Low battery shows on screenCharge light is off My handset beeps and is not performing normally Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Registration failed appears on the handsetCaller ID entries do not match the numbers I need to dial Out of range or No pwr at base shows in the handset screenNew voicemail and show on the display and I don’t know why Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangeMaintenance Taking care of your telephoneAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index Index 91-002897-020-100

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