Denon 7942G Understanding Feature Buttons and Menus, Accessing the Help System on Your Phone

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An Overview of Your Phone

Understanding Feature Buttons and Menus

Press a feature button to open or close a feature menu.

If you want to...	Then...

Open or close a feature	Press a feature button:
menu	Messages
	Messages
	Services
	Directories
	Settings
	Help

Scroll through a list or	Press the Navigation button.
menu

Go back one level in a	Press Exit. Pressing Exit from the top level of a menu, closes the menu.
feature menu

Switch among open	Press a feature tab. Each feature menu has a corresponding tab. The tab is
feature menus	visible when the feature menu is open.

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to...	Then...
View the main menu	Press	on your phone and wait a few seconds for the menu to display.
	Main menu topics include:

•About Your Cisco Unified IP Phone—Details about your phone

•How do I...?—Procedures for common phone tasks

•Calling Features—Descriptions and procedures for calling features

•Help—Tips on using and accessing Help

Learn about a button or	Press	, then quickly press a button or softkey.
softkey

Learn about a menu	Press		,		, or			to display a feature menu.
item										twice quickly.
item	Highlight a		menu item, then press							twice quickly.

Get help using Help	Press	twice quickly. Select the help topic you need.

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7962G Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Understanding Line and Call Icons IconDescription Cleaning the Phone Screen Understanding Phone Screen FeaturesIcons section on page 11, and Viewing Multiple Calls, Menus,Accessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsTips Placing a Call-Additional Options For more informationIf you want to Then See Mobility, Using Cisco ExtensionUsing Your Personal Configuring Fast Dials onWeb, Address Book onAnswering a Call If you want toAnswer or Answer Ending a CallTip EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingUsing Barge to Add Yourself to a Shared-Line Call CBarge and BargeSingle-button and Multi-touch Barge Press Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenTips Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,If you want to Then See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesState, Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,System, Accessing Voice Messages Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone, choose Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-17709-01 Index OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page USA