Denon 7942G manual Using BLF to Determine a Line State

Page 49

Advanced Call Handling

Using BLF to Determine a Line State

Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

If you want to...

Then...

 

 

 

 

See the state of a line

Look for one of these indicators next to the line number:

listed in a call log or

 

 

 

 

Line is in-use.

directory

 

 

 

 

 

 

 

 

Line is idle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BLF indicator unavailable for this line.

 

 

 

 

 

 

 

 

 

 

 

 

 

Line is in Do Not Disturb state.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See the state of a

Look for one of these indicators next to the line number:

speed-dial line

 

 

 

+

 

 

 

Line is in-use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

+

 

 

 

Line is idle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BLF indicator unavailable for this line.

 

 

 

+

 

 

Line is in Do Not Disturb state.

 

 

 

 

 

 

 

 

 

 

 

 

(flashing)—Line is ringing (BLF Pickup only).

 

 

 

 

+

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use BLF Pickup to

Press the BLF Pickup button

 

while the line is ringing.

 

answer a call ringing on

 

 

 

 

 

 

 

 

 

 

The call is redirected to the next available line on your phone. (If you want

a coworker’s phone

to specify a line, first press a line button, then press the BLF button.)

 

 

If your phone supports auto-pickup, the call connects automatically.

 

Otherwise, the call rings on your phone for you to answer.

 

Note If you press the BLF Pickup button when the monitored line is not

 

 

ringing, your phone will speed dial the line number.

Tips

•Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7962G Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Icon Understanding Line and Call IconsDescription Cleaning the Phone Screen Understanding Phone Screen FeaturesIcons section on page 11, and Viewing Multiple Calls, Menus,Accessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingTips For more information Placing a Call-Additional OptionsIf you want to Then See Mobility, Using Cisco ExtensionUsing Your Personal Configuring Fast Dials onWeb, Address Book onIf you want to Answering a CallAnswer or Answer Ending a CallTip EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Press Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenTips Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,If you want to Then See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesState, Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Accessing Voice Messages Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebChoose User Options Device See Configuring Fast Dials on the Web,Click Speed Dials Click Phone Services Setting Up Phone Services on the WebServices Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone, choose Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-17709-01 Index OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page USA
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