Denon 7942G manual Logging Out of Hunt Groups

Page 45

Advanced Call Handling

If you want to...

Then...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct and store an

1.

During a call, press Transfer.

 

 

 

 

 

 

active call at a directed

2.

Press the Directed Call Park

 

with the park-unoccupied icon

 

 

to

 

 

 

call park number

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

speed dial the directed call park number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Directed Call Park

 

(flashing) with park-occupied icon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

indicates the directed

 

park number is not available.

 

 

 

 

3.

call

 

 

 

 

 

Press Transfer again to finish storing the call.

 

 

 

 

 

 

 

 

Retrieve a parked call

From any Cisco Unified IP Phone in your network, enter the park retrieval

from a directed call

prefix and dial the directed call park number. Or after entering the park

park number

retrieval prefix, press the

 

(flashing) with

to connect to the call.

 

 

 

 

 

 

 

 

 

 

 

 

 

Tips

You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details.

Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7962G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7942G does not support the Cisco Unified IP Phone 7914 Expansion Module).

You can dial directed call park numbers if you do not have Directed Call Park buttons. However, you will not be able to see the status of the directed call park number.

Logging Out of Hunt Groups

If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone.

When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups.

If you want to...

Then...

 

 

Log out of hunt groups to

Press HLog or Hunt Group. Your phone screen displays, “Logged

temporarily block hunt group

out of Hunt Group.”

calls

 

 

 

Log in to receive hunt group

Press HLog or Hunt Group. When logged in, the Hunt Group button

calls

is lit.

 

 

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7962G Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Understanding Line and Call Icons IconDescription Cleaning the Phone Screen Understanding Phone Screen FeaturesIcons section on page 11, and Viewing Multiple Calls, Menus,Accessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Line Button Label and Icon Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsTips Placing a Call-Additional Options For more informationIf you want to Then See Mobility, Using Cisco ExtensionUsing Your Personal Configuring Fast Dials onWeb, Address Book onAnswering a Call If you want toAnswer or Answer Ending a CallTip EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingUsing Barge to Add Yourself to a Shared-Line Call CBarge and BargeSingle-button and Multi-touch Barge Press Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenTips Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,If you want to Then See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and SpeakerphoneObtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesState, Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,System, Accessing Voice Messages Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Speed Dials Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone, choose Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-17709-01 Index OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page OL-17709-01 Page USA