Advanced Call Handling
Using Cisco Extension Mobility
Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and
If you want to... | Then... |
Log in to EM 1. Choose > EM Service (name can vary).
2.Enter your user ID and PIN (provided by your system administrator).
3.If prompted, select a device profile.
Log out of EM 1. Choose > EM Service (name can vary).
2.When prompted to log out, press Yes.
Tips
•EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit.
•Changes that you make to your EM profile from your User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in.
•Changes that you make to the phone from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out.
•Local settings controlled by the phone are not maintained in your EM profile.
Managing Business Calls Using a Single Phone Number
With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar.
If you want to... | Then... |
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Configure Mobile Connect | Use the User Options web pages to set up remote destinations and |
| create access lists to allow or block calls from specific phone numbers |
| from being passed to the remote destinations. See Setting Up Phones |
| and Access Lists for Mobile Connect, page 70. |
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Answer a call using your | See Answering a Call, page 20. |
cellular phone |
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Switch an | See Switching an |
between your desk phone |
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and cellular phone |
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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)