Avaya 5610, 4610 manual Redial, Mute, Hold

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Basic Call Handling Features

Redial

The Redial feature automatically redials a previously dialed extension or outside number (up to 24 digits). The phone stores up to three of the last numbers dialed.

Note: If you have dialed the same number twice in succession, it will only have one appearance in the redial list.

To redial the last number that you dialed

1.Press Redial followed by a call appearance key . Use and to cycle through the entries. When you have located the required number, press the associated key.

Mute

During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time during a call.

Preventing the other person on the line from hearing you:

1.Press Mute. The other party cannot hear you. The indicator next to the Mute button lights when mute is active.

2.To reinstate two-way conversation, press Mute again.

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call.

To put an existing call on hold:

1.Press Hold or the Call Appearance button with the symbol against it. The symbol changes to ; showing that the line is on hold.

2.Answer the second call by pressing the Call Appearance button with the symbol against it. The symbol changes to ; showing that the line is connected.

To return to the held call:

If you have a call in progress, then first put that call on hold as above.

To retrieve a held call, simply press the Call Appearance button with the against it.

Notes:

After a pre-set time (defined by your System Administrator), you are reminded that you have a call on hold by the hold icon changing for a few moments to with the phone ringing.

If the system feature AutoHold is on (consult your System Administrator) then you can hold an active call () by pressing the second call’s Call Appearance button (). If AutoHold is off, then pressing the second call’s Call Appearance button () will drop the first call.

To transfer a held call see Transfer.

5610/4610 Phone User Guide

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IP Office

Issue 2d (15th September 2005)

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Contents IP Office Table of Contents Table Of Contents Overview PhoneHeadset and LED Indicator Display, Call Appearance and Feature buttonsVolume Controls Mute and LED IndicatorLine Appearance Default settings 5610/4610 Phone User Guide IP OfficeCall Appearance Keys Bridged AppearanceCall Appearance Keys Icon Icons System FeaturesMake a Call Basic Call Handling FeaturesAnswer a Call To clear a headset call Clearing a CallHeadset Working To change from the handset to the speakerphone SpeakerphoneSpeed Dial To change from the speakerphone to the handsetHold RedialMute To transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To leave a conference call ConferenceTo add another party to a call To add a held calls to an active call Press ConferenceAdding a Speed Dial from the Call Log Using Speed DialsOverview of Speed Dials Dialing a Speed Dial NumberDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial 5610/4610 Phone User Guide IP Office Overview of the Call Log Using the Call LogTo Make a Call from an Individual Log entry To Access the Call LogsTo Display an Individual Log Entry To Exit the Call Logs To Turn a Log Entry into a Speed DialTo Delete an Individual Log Entry To Delete All Entries from a LogPersonalized Ringing View IP SettingsChanging Options Logging Off Changing Feature Key LabelsDisplay Contrast Language Selection To change Phone Screen on Answer Application OptionsTo change Redial To change Visual Alerting To change the Display Call Timers statusTo change Message Display Rate Answering Calls System FeaturesIntroduction Making CallsAt another extension Call WaitingCall Forwarding Diverting CallsVoicemail Do Not DisturbDefault Feature Codes Testing the Telephones Lights and Display Management and Trouble ShootingTesting Your Phone Trouble Shooting Chart Dialing from this application does not go through You cannot dial out using any Speed Dial entriesYou cannot add an entry to the Speed Dial list You cannot dial out after selecting a call log entryIndex 5610/4610 Phone User Guide IP Office Index 5610/4610 Phone User Guide IP Office Page AL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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