Avaya 4610, 5610 manual Basic Call Handling Features, Answer a Call, Make a Call

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Basic Call Handling Features

Answer a Call

When a call arrives at your phone, you will hear a ringing tone and a blinking bell icon () icon appears against the associated call appearance key.

To answer an incoming call:

Do one of the following:

•If you are not active on another call, answer the call using your handset, headset, or speakerphone (see Speakerphone).

•If you are active on a call already, place the active call on hold (see Hold), and then answer the incoming call by selecting the call appearance key.

•If the call appearance for the ringing call is not displayed on the current screen page, use to return to the first page of the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.

Make a Call

You can make calls from the phone using a variety of methods as follows:

To manually make a call:

•Dial the required number on the key pad (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.

•Adjust speakerphone volume as necessary.

oTo change the volume use the and buttons. The display shows the volume level. (There are eight volume levels.)

•If the call is not answered, you can clear the call by pressing Speaker or Drop

or

•When the call is answered, either speak or pick up the handset and speak to the called party.

To automatically make a call:

Do any of the following:

•Press Redial and a call appearance key to have the phone dial the last number that you dialed.

or

•Access the Call Log and initiate a call to a specific entry.

or

•Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See Dialing a Speed Dial Number.

•When the call is answered, either speak or pick up the handset and speak to the called party.

5610/4610 Phone User Guide

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IP Office

Issue 2d (15th September 2005)

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Contents IP Office Table of Contents Table Of Contents Phone OverviewDisplay, Call Appearance and Feature buttons Volume ControlsMute and LED Indicator Headset and LED IndicatorDefault settings 5610/4610 Phone User Guide IP Office Call Appearance KeysBridged Appearance Line AppearanceSystem Features Call Appearance Keys Icon IconsMake a Call Basic Call Handling FeaturesAnswer a Call To clear a headset call Clearing a CallHeadset Working Speakerphone Speed DialTo change from the speakerphone to the handset To change from the handset to the speakerphoneHold RedialMute To transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer Conference To add another party to a callTo add a held calls to an active call Press Conference To leave a conference callUsing Speed Dials Overview of Speed DialsDialing a Speed Dial Number Adding a Speed Dial from the Call LogEditing a Speed Dial Deleting a Speed DialAdding a New Speed Dial 5610/4610 Phone User Guide IP Office Using the Call Log Overview of the Call LogTo Make a Call from an Individual Log entry To Access the Call LogsTo Display an Individual Log Entry To Turn a Log Entry into a Speed Dial To Delete an Individual Log EntryTo Delete All Entries from a Log To Exit the Call LogsPersonalized Ringing View IP SettingsChanging Options Logging Off Changing Feature Key LabelsDisplay Contrast Language Selection To change Phone Screen on Answer Application OptionsTo change Redial To change Visual Alerting To change the Display Call Timers statusTo change Message Display Rate System Features IntroductionMaking Calls Answering CallsCall Waiting Call ForwardingDiverting Calls At another extensionDo Not Disturb VoicemailDefault Feature Codes Testing the Telephones Lights and Display Management and Trouble ShootingTesting Your Phone Trouble Shooting Chart You cannot dial out using any Speed Dial entries You cannot add an entry to the Speed Dial listYou cannot dial out after selecting a call log entry Dialing from this application does not go throughIndex 5610/4610 Phone User Guide IP Office Index 5610/4610 Phone User Guide IP Office Page AL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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