Avaya 4610, 5610 manual System Features, Introduction, Making Calls, Answering Calls

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System Features

Introduction

As well as your phones specific features, you can access a number of system features by dialing short codes.

These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public telephone network.

Making Calls

Internal Calls:

If your System Administrator has allocated you the Ring Back When Free feature (see RBak+ - Ringback When Free) under a dial pad digit, you can:

1.When you call an extension that does not answer or is busy, press the RBak feature key to set a callback on that extension.

2.When the extension you called becomes free, your phone will ring (a burst of three rings).

3.Lift the handset and the extension is called automatically.

4.When the extension you called is free, your phone will ring (a burst of three rings).

5.Lift the handset and the extension is called automatically.

External calls:

To make an external call, either dial the number (prefixed by the access code if required) or use a speed dial code (contact your system manager for a list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain calls, such as those to premium rate numbers and international calls.

Answering Calls

Ringing at your own extension:

Simply pick up the handset. When in headset mode, press the button associated with the alerting call. The default ringing cadences are:

•Internal calls have a single ring cadence

•External calls have a double ring cadence. These can be changed by your System Administrator.

Ringing at another extension:

You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

•*30 to answer a call ringing anywhere.

•*31 to answer a call within your group.

•*32*201# to answer the call for a particular extension, in this example 201.

Note: If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

5610/4610 Phone User Guide

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IP Office

Issue 2d (15th September 2005)

Page 25 Page 27
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Contents IP Office Table of Contents Table Of Contents Phone OverviewMute and LED Indicator Display, Call Appearance and Feature buttonsVolume Controls Headset and LED IndicatorBridged Appearance Default settings 5610/4610 Phone User Guide IP OfficeCall Appearance Keys Line AppearanceSystem Features Call Appearance Keys Icon IconsMake a Call Basic Call Handling FeaturesAnswer a Call To clear a headset call Clearing a CallHeadset Working To change from the speakerphone to the handset SpeakerphoneSpeed Dial To change from the handset to the speakerphoneHold RedialMute To transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To add a held calls to an active call Press Conference ConferenceTo add another party to a call To leave a conference callDialing a Speed Dial Number Using Speed DialsOverview of Speed Dials Adding a Speed Dial from the Call LogEditing a Speed Dial Deleting a Speed DialAdding a New Speed Dial 5610/4610 Phone User Guide IP Office Using the Call Log Overview of the Call LogTo Make a Call from an Individual Log entry To Access the Call LogsTo Display an Individual Log Entry To Delete All Entries from a Log To Turn a Log Entry into a Speed DialTo Delete an Individual Log Entry To Exit the Call LogsPersonalized Ringing View IP SettingsChanging Options Logging Off Changing Feature Key LabelsDisplay Contrast Language Selection To change Phone Screen on Answer Application OptionsTo change Redial To change Visual Alerting To change the Display Call Timers statusTo change Message Display Rate Making Calls System FeaturesIntroduction Answering CallsDiverting Calls Call WaitingCall Forwarding At another extensionDo Not Disturb VoicemailDefault Feature Codes Testing the Telephones Lights and Display Management and Trouble ShootingTesting Your Phone Trouble Shooting Chart You cannot dial out after selecting a call log entry You cannot dial out using any Speed Dial entriesYou cannot add an entry to the Speed Dial list Dialing from this application does not go throughIndex 5610/4610 Phone User Guide IP Office Index 5610/4610 Phone User Guide IP Office Page AL7 1LZ
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4610, 5610 specifications

The Avaya 5610 and 4610 are part of Avaya's family of IP telephones designed to cater to the needs of businesses looking for reliable communication solutions. These phones are particularly well-suited for office environments, providing a blend of user-friendly features, efficient technology, and robust characteristics that enhance productivity and communication.

The Avaya 5610 is aimed at users who require advanced features for enhanced communication. It boasts a sleek design with a large backlit display, making it easier for users to navigate through menus and access various functions. One of its standout features is the support for wideband audio, which significantly improves voice clarity during calls, providing a more natural conversation experience. Furthermore, the 5610 supports multiple line appearances, allowing users to manage several calls efficiently.

The 4610, on the other hand, offers a more basic, yet highly effective, communication tool for users who do not need extensive functionality. It still includes essential features such as a display for call information, programmable buttons for quick access to frequently dialed numbers, and a comfortable handset designed for lengthy conversations. The 4610 is also designed for ease of use, which makes it ideal for businesses that require reliable yet straightforward phone systems.

Both models are powered by Avaya's IP telephony technology, enabling businesses to leverage their existing network infrastructure for enhanced communication capabilities. They support Power over Ethernet (PoE), allowing the phones to receive power through the Ethernet cable, simplifying installation and reducing clutter.

Additionally, both the 5610 and 4610 are compatible with Avaya's Communication Manager, which provides advanced call handling and management capabilities, promoting efficient communication within organizations. They also support a variety of codecs for voice transmission, ensuring high-quality audio across different network conditions.

In terms of characteristics, the Avaya 5610 and 4610 are built for durability and longevity, featuring robust materials that withstand the rigors of daily use. Their intuitive interfaces and programmable options make them suitable for a diverse range of users, from executives to support staff.

Overall, the Avaya 5610 and 4610 IP phones stand out as reliable, feature-rich communication devices that meet the needs of modern businesses, enhancing collaboration and operational efficiency. Whether you opt for the advanced features of the 5610 or the straightforward usability of the 4610, both phones promise a substantial upgrade to any organization's communication framework.
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