Characters do not appear on | See "Phone does not activate after |
| |
the Display screen | connecting it the first time" above. |
| |
| Check the power source to be sure your | ||
| telephone is receiving power. |
| |
| Check all lines into the phone to be sure it | ||
| is properly connected. |
| |
| Perform the Test procedure: with the | ||
| telephone idle, press and hold | ; the | |
| line/feature indicators should light and the | ||
| display should show all shaded blocks. | ||
| Release | to end the test. |
|
| If the above suggested solutions do not | ||
| resolve the problem, reset or power cycle | ||
| the phone. |
|
|
Display shows an | Most messages involve server/phone | ||
error/informational message | interaction. If you cannot resolve the | ||
| problem based on the message received, | ||
| contact your Telephone System |
| |
| Administrator for resolution. |
| |
No dial tone | Make sure both the handset and line cords | ||
| into the phone are securely connected. | ||
| Note that there may be a slight operational | ||
| delay if you unplug and reconnect the | ||
| phone. |
|
|
If you have a 4612 or 4624 IP Telephone, check to be sure the phone is powered (press Menu, then Exit); if nothing appears on the display, check your power source.
If you have a 4612 or 4624 IP Telephone, check to be sure your phone is communicating with the switch; press Menu, then any of the softkey features (e.g., Timer). If the selected feature activates, the switch/IP phone connection is working.
Reset or power cycle the phone.
See your Telephone System Administrator if the above steps do not produce the desired result.