Cisco Systems 7960G, 7940G manual Streaming Statistics Area Items

Page 106

Chapter 7 Monitoring the Cisco Unified IP Phone Remotely

Streaming Statistics

 

 

 

 

Table 7-6

Streaming Statistics Area Items

 

 

 

 

 

 

 

 

 

 

 

Item

 

Description

 

 

 

 

 

 

 

 

 

 

 

Domain

 

Domain of the phone

 

 

 

 

 

 

 

 

 

 

Remote Address

IP address of the destination of the stream

 

 

 

 

 

 

 

 

 

 

 

Local Address

 

IP address of the phone

 

 

 

 

 

 

 

 

 

 

 

Sender Joins

 

Number of times the phone has started transmitting a stream

 

 

 

 

 

 

 

 

 

 

 

Receiver Joins

 

Number of times the phone has started receiving a stream

 

 

 

 

 

 

 

 

 

 

 

Byes

 

Number of times the phone has stopped transmitting a stream

 

 

 

 

 

 

 

 

 

 

 

Start Time

 

Internal time stamp indicating when Cisco Unified Communications

 

 

 

 

 

 

Manager requested that the phone start transmitting packets

 

 

 

 

 

 

 

 

 

 

 

Row Status

 

Whether the phone is streaming

 

 

 

 

 

 

 

 

 

 

 

Host Name

 

Host name of the phone

 

 

 

 

 

 

 

 

 

 

 

Sender Packets

 

Total number of packets sent by the phone

 

 

 

 

 

 

 

 

 

 

 

Sender Octets

 

Total number of octets sent by the phone

 

 

 

 

 

 

 

 

 

 

 

Sender Tool

 

Type of audio encoding used for the stream

 

 

 

 

 

 

 

 

 

 

 

Sender Reports

 

Number of times this streaming statistics report has been accessed from the

 

 

 

 

 

 

web page (resets when the phone resets)

 

 

 

 

 

 

 

 

 

 

Sender Report Time

Internal time stamp indicating when this streaming statistics report was

 

 

 

 

 

 

generated

 

 

 

 

 

 

 

 

 

 

Sender Start Time

Time that the stream started

 

 

 

 

 

 

 

 

 

 

Rcvr Lost Packets

Total number of packets lost

 

 

 

 

 

 

 

 

 

 

 

Rcvr Jitter

 

Maximum jitter of stream

 

 

 

 

 

 

 

 

 

 

 

Receiver Tool

 

Type of audio encoding used for the stream

 

 

 

 

 

 

 

 

 

 

 

Rcvr Reports

 

Number of times this streaming statistics report has been accessed from the

 

 

 

 

 

 

web page (resets when the phone resets)

 

 

 

 

 

 

 

 

 

 

Rcvr Report Time

Internal time stamp indicating when this streaming statistics report was

 

 

 

 

 

 

generated

 

 

 

 

 

 

 

 

 

 

 

Rcvr Packets

 

Total number of packets received by the phone

 

 

 

 

 

 

 

 

 

 

 

Rcvr Octets

 

Total number of octets received by the phone

 

 

 

 

 

 

 

 

 

 

Rcvr Start Time

Internal time stamp indicating when Cisco Unified Communications

 

 

 

 

 

 

Manager requested that the phone start receiving packets

 

 

 

 

 

 

 

 

 

 

 

Voice Quality Metrics

 

 

 

 

 

 

 

 

 

 

 

 

 

MOS LQK

 

Score that is an objective estimate of the mean opinion score (MOS) for

 

 

 

 

 

 

listening quality (LQK) that rates from 5 (excellent) to 1 (bad). This score is

 

 

 

 

 

 

based on audible concealment events due to frame loss in the preceding

 

 

 

 

 

 

8-second interval of the voice stream. For more information, see the

 

 

 

 

 

 

“Monitoring the Voice Quality of Calls” section on page 8-15.

 

 

 

 

 

 

Note The MOS LQK score can vary based on the type of codec that the

 

 

 

 

 

 

Cisco Unified IP Phone uses.

 

 

 

 

 

 

 

 

 

 

 

Avg MOS LQK

 

Average MOS LQK score observed for the entire voice stream.

 

 

 

 

 

 

 

 

 

 

 

Min MOS LQK

 

Lowest MOS LQK score observed from start of the voice stream.

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

 

 

 

 

 

 

 

 

 

 

 

7-12

 

 

 

 

OL-15498-01

 

 

 

 

 

 

 

Page 105 Page 107
Image 106
Page 105 Page 107
Contents Americas Headquarters Text Part Number OL-15498-01Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Configuring Security on the Cisco Unified IP Phone ViiPort 1 Network, Port 2 Access, and Port 3 Phone Statistics ViiiCable Specifications E-2 D E Organization OverviewAudience XiiiChapter Description Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified IP Phone 7960G/7940G SeriesCisco Unified Communications Manager Business Edition Document ConventionsCisco Product Security Overview Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone Refer Cisco Unified Communications Manager What Networking Protocols Are Used?Networking Protocol Purpose Usage Notes System GuideUDP Related TopicsConfiguring Telephony Features Feature OverviewRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationGuide Topic ReferenceRefer to Cisco Unified Communications Manager Security Refer to Cisco Unified Communications ManagerCommunications Manager Security Guide Overview of Supported Security FeaturesFeature Description Phone section on page 3-10for more informationUnderstanding Security Profiles Identifying Encrypted and Authenticated Phone Calls Security RestrictionsCapf Interaction when the Phone Resets ExampleOL-15498-01 Purpose For More Information Administration Guide, Directory NumberRefer to the Cisco Unified Communications Manager Task Purpose For More Information Administration Guide, Softkey TemplateAdministration Guide URLInstalling Cisco Unified IP Phones Series Phone Guide for Cisco Unified Settings Network ConfigurationRefer to Cisco Unified IP Phone 7960G/7940G Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Obtaining Additional Information about Power Power GuidelinesPower Outage Power Type GuidelinesUnderstanding Phone Configuration Files URLDescription Related Topics Understanding the Phone Startup ProcessUnified Communications Manager Security Guide Request the configuration file Requires MAC Method Address? Adding Phones with Auto-RegistrationTaps Adding Phones with Auto-Registration and Taps Unified Communications Manager System GuideAdding Phones with BAT Using Cisco Unified IP Phones with Different ProtocolsProcedure Converting a New Phone from Sccp to SIPConverting an In-Use Phone from SIP to Sccp Converting an In-Use Phone from Sccp to SIPDeploying a Phone in an Sccp and SIP Environment Determining the MAC Address for a Cisco Unified IP Phone ParametersSetting Up the Cisco Unified IP Phone Before You BeginNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork Requirements Speakerphone Network and Access PortsHandset HeadsetAudio Quality Subjective to the User Procedure Reference Installing the Cisco Unified IP PhoneBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Attaching the Cisco Unified IP Phone Expansion Module Expansion ModuleConfiguring Softkey Templates, Adjusting the Placement of the Cisco Unified IP PhoneAdjusting Cisco Unified IP Phone Footstand and Phone Height Mounting the Phone to the WallVerifying the Phone Startup Process Parts Used in Wall Mounting the Cisco Unified IP PhoneConfiguring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneFrom the phone, choose Settings Security Configuration OL-15498-01 Configuring Network Settings on the Cisco Unified IP Phone Displaying the Network Configuration MenuUnlocking and Locking Options Editing Values Overview of Network Configuration OptionsNetwork Configuration Category Description Menu OptionPC Vlan Network Configuration MenuOption Description To Change Configuration Menu section on Communications Manager Security Guide. For informationSystem Device Pool Communications Manager Options section onManager, choose System Enterprise Choose System Enterprise Parameters ConfigurationManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will State Cisco Unified Communications Manager OptionsBlank Device Pool Communications Manager Administration GuideDesignation Description To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Communications Manager Features and Services Feature Description Configuration ReferenceAdministration Guide, Cisco Unified IP Cisco Unified Communications ManagerAdministration Guide, Configuring Features and Services Guide, BargeFeatures and Services Guide, Call Display Specifying Options that Appear on the UserCommunications Manager System Guide, Call Administration Guide, Configuring CiscoUnified Communications Manager Features Communications Manager System GuideDND Unified Communications ManagerMcid Features and Services Guide, MaliciousAdministration Guide, Message Waiting MlppServices menu on a phone Administration Guide, Conference Bridge Administration Guide, Time PeriodManager Administration Guide Cisco VT Advantage Administration GuideConfiguring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Creating Custom Phone RingsModifying Phone Button Templates SynchronizerConfiguring Softkey Templates Setting Up ServicesAdding Users to Cisco Unified Communications Manager Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Model Information Screen Status MenuSelect Status Messages Status Messages ScreenMessage Description Possible Explanation and Action Address. See the Network Configuration Menu Communications Manager AdministrationNetwork Configuration Menu section on Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for Configuration Menu section on page 4-4for See the Firmware Versions Screen section onSelect Network Statistics Network Statistics ScreenMessage Component Description Firmware Versions Screen Select Firmware Versions Expansion Module Stats ScreenSelect Expansion Module Stats Call Statistics Screen Select Call StatisticsMOS LQK Voice Quality MetricsMonitoring the Voice Quality of Calls section on Security Configuration Menu CTL File MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDevice Information Disabling and Enabling Web Page AccessChoose Device Phone Network Configuration Vlan ID Description Network Statistics Ethernet StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Stack Statistics Streaming StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Troubleshooting and Maintenance Resolving Startup ProblemsTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Creating a New Configuration File Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets UnexpectedlyVerifying Physical Connection Verifying Voice Vlan Configuration Verifying Dhcp SettingsChecking Static IP Address Settings Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Problem Possible CauseSummary Explanation General Troubleshooting TipsOptions section on page 4-2for details Summary Explanation Problem Solution HalfduxcollisionexceedthresholdRestore softkey Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Default softkeyPerforming a Factory Reset Using the Quality Report Tool Monitoring the Voice Quality of CallsMetric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Access a Voice Messaging System How Users Configure Personal Directory EntriesConfiguring the Synchronizer Installing the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Features Sccp SIPSIP QRTServices Guide Cisco Unified IP Phone Service ApplicationCisco Unified Communications Manager Features Development Notes for Release 4.13 or laterOL-15498-01 Supporting International Users Adding Language Overlays to Phone ButtonsOL-15498-01 Physical and Operating Environment Specifications Specification Value or RangeNetwork Port Connector Cable SpecificationsNetwork and Access Port Pinouts Access Port ConnectorPin Number Function OL-15498-01 Basic Phone Administration Steps Example User Information for these ProceduresChoose System Ldap Ldap Directory Proceed to Configuring the Phone, page F-3Adding a User From an External Ldap Directory Click Perform Full Sync NowProcedure to Configure Phone Configuring the PhoneProcedure To Select Phone Model and Protocol Example johndoeOL-15498-01 Page OL-15498-01 Choose User Management End User Click Device AssociationsPerforming Final End User Configuration Steps Click Save OL-15498-01 Numerics IN-1CDP CapfIN-2 IN-3 External power IN-4Mlpp B-2 IN-5CDP Dhcp Http RTP Sccp SIP TCP Tftp UDP IN-6QRT B-2 IN-7See Srst IN-8Dhcp DNS IN-9Vlan IN-10
Related manuals
Manual 62 pages 33.27 Kb Manual 12 pages 47.1 Kb Manual 60 pages 40.48 Kb Manual 20 pages 62.18 Kb Manual 20 pages 35.53 Kb Manual 7 pages 55.37 Kb Manual 2 pages 37.74 Kb

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
Top Page Image Contents