Cisco Systems 7960G, 7940G manual Accessing the Web Page for a Phone, Http//IPaddress

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Chapter 7 Monitoring the Cisco Unified IP Phone Remotely

Accessing the Web Page for a Phone

Accessing the Web Page for a Phone

To access the web page for a Cisco Unified IP Phone, perform the following steps.

Note If you cannot access the web page, it may be disabled. See the “Disabling and Enabling Web Page Access” section on page 7-3for more information.

Procedure

Step 1 Obtain the IP address of the Cisco Unified IP Phone using one of these methods:

•Search for the phone in Cisco Unified Communications Manager by choosing Device > Phone. Phones registered with Cisco Unified Communications Manager display the IP address on the Find and List Phones web page and at the top of the Phone Configuration web page.

•On the Cisco Unified IP Phone, press the Settings button, choose Network Configuration, and then scroll to the IP Address option.

Step 2 Open a web browser and enter the following URL, where IP_address is the IP address of the Cisco Unified IP Phone:

http://IP_address

The web page for a Cisco Unified IP Phone includes these topics:

•Device Information—Displays device settings and related information for the phone. For more information, see the “Device Information” section on page 7-3.

•Network Configuration—Displays network configuration information and information about other phone settings. For more information, see the “Network Configuration” section on page 7-4.

•Network Statistics—Includes the following hyperlinks, which provide information about network traffic:

–Ethernet—Displays information about Ethernet traffic. For more information, see the “Network Statistics” section on page 7-7.

–Port 1 (Network)—Displays information about network traffic to and from the 10/100 SW port on the phone. This port connects the phone to the network. For more information, see the “Network Statistics” section on page 7-7.

–Port 2 (Access)—Displays information about network traffic to and from the 10/100 PC port on the phone. This port connects the phone to a network device, such as a computer. For more information, see the “Network Statistics” section on page 7-7.

–Port 3 (Phone)—Displays information about network traffic to and from the phone. For more information, see the “Network Statistics” section on page 7-7.

•Device Logs—Includes the following hyperlinks, which provide information that you can use for troubleshooting:

–Debug Display—provides information that may be useful to the Cisco TAC if you require assistance with troubleshooting

–Stack Statistics—Displays information about the phone’s stack tasks. For more information, see the “Device Logs” section on page 7-10.

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

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Contents Americas Headquarters Text Part Number OL-15498-01Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Configuring Security on the Cisco Unified IP Phone ViiPort 1 Network, Port 2 Access, and Port 3 Phone Statistics ViiiCable Specifications E-2 D E Overview AudienceOrganization XiiiCisco Unified Communications Manager Administration Related DocumentationChapter Description Cisco Unified IP Phone 7960G/7940G SeriesDocument Conventions Cisco Product Security OverviewCisco Unified Communications Manager Business Edition Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone What Networking Protocols Are Used? Networking Protocol Purpose Usage NotesRefer Cisco Unified Communications Manager System GuideUDP Related TopicsFeature Overview Configuring Telephony FeaturesRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationTopic Reference Refer to Cisco Unified Communications Manager SecurityGuide Refer to Cisco Unified Communications ManagerOverview of Supported Security Features Feature DescriptionCommunications Manager Security Guide Phone section on page 3-10for more informationUnderstanding Security Profiles Identifying Encrypted and Authenticated Phone Calls Security RestrictionsCapf Interaction when the Phone Resets ExampleOL-15498-01 Administration Guide, Directory Number Purpose For More InformationRefer to the Cisco Unified Communications Manager Administration Guide, Softkey Template Administration GuideTask Purpose For More Information URLInstalling Cisco Unified IP Phones Settings Network Configuration Refer to Cisco Unified IP Phone 7960G/7940GSeries Phone Guide for Cisco Unified Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Power Guidelines Power OutageObtaining Additional Information about Power Power Type GuidelinesUnderstanding Phone Configuration Files URLUnderstanding the Phone Startup Process Description Related TopicsUnified Communications Manager Security Guide Request the configuration file Adding Phones with Auto-Registration Requires MAC Method Address?Taps Adding Phones with Auto-Registration and Taps Unified Communications Manager System GuideUsing Cisco Unified IP Phones with Different Protocols ProcedureAdding Phones with BAT Converting a New Phone from Sccp to SIPConverting an In-Use Phone from Sccp to SIP Converting an In-Use Phone from SIP to SccpDeploying a Phone in an Sccp and SIP Environment Determining the MAC Address for a Cisco Unified IP Phone ParametersSetting Up the Cisco Unified IP Phone Before You BeginCisco Unified Communications Manager Configuration Network and Access Ports, Handset, Speakerphone, Headset,Network Requirements Network and Access Ports HandsetSpeakerphone HeadsetAudio Quality Subjective to the User Installing the Cisco Unified IP Phone Procedure ReferenceBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Attaching the Cisco Unified IP Phone Expansion Module Expansion ModuleAdjusting the Placement of the Cisco Unified IP Phone Adjusting Cisco Unified IP Phone Footstand and Phone HeightConfiguring Softkey Templates, Mounting the Phone to the WallVerifying the Phone Startup Process Parts Used in Wall Mounting the Cisco Unified IP PhoneConfiguring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneFrom the phone, choose Settings Security Configuration OL-15498-01 Configuring Network Settings on the Cisco Unified IP Phone Displaying the Network Configuration MenuUnlocking and Locking Options Overview of Network Configuration Options Network ConfigurationEditing Values Category Description Menu OptionNetwork Configuration Menu PC VlanOption Description To Change Configuration Menu section on Communications Manager Security Guide. For informationCommunications Manager Options section on System Device PoolManager, choose System Enterprise Configuration Choose System Enterprise ParametersManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will Cisco Unified Communications Manager Options StateBlank Communications Manager Administration Guide Designation DescriptionDevice Pool To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Feature Description Configuration Reference Administration Guide, Cisco Unified IPCommunications Manager Features and Services Cisco Unified Communications ManagerFeatures and Services Guide, Barge Features and Services Guide, Call DisplayAdministration Guide, Configuring Specifying Options that Appear on the UserAdministration Guide, Configuring Cisco Unified Communications Manager FeaturesCommunications Manager System Guide, Call Communications Manager System GuideDND Unified Communications ManagerFeatures and Services Guide, Malicious Administration Guide, Message WaitingMcid MlppServices menu on a phone Administration Guide, Time Period Manager Administration GuideAdministration Guide, Conference Bridge Cisco VT Advantage Administration GuideConfiguring Corporate and Personal Directories Configuring Corporate DirectoriesConfiguring Personal Directory Creating Custom Phone RingsModifying Phone Button Templates SynchronizerConfiguring Softkey Templates Setting Up ServicesGiving Users Access to the User Options Web Pages Adding Users to Cisco Unified Communications ManagerManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Model Information Screen Status MenuStatus Messages Screen Select Status MessagesMessage Description Possible Explanation and Action Communications Manager Administration Network Configuration Menu section onAddress. See the Network Configuration Menu Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for Configuration Menu section on page 4-4for See the Firmware Versions Screen section onNetwork Statistics Screen Select Network StatisticsMessage Component Description Firmware Versions Screen Expansion Module Stats Screen Select Firmware VersionsSelect Expansion Module Stats Call Statistics Screen Select Call StatisticsVoice Quality Metrics MOS LQKMonitoring the Voice Quality of Calls section on Security Configuration Menu CTL File MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDisabling and Enabling Web Page Access Device InformationChoose Device Phone Network Configuration Vlan ID Description Network Statistics Ethernet StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Streaming Statistics Stack StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Troubleshooting and Maintenance Resolving Startup ProblemsTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Creating a New Configuration File Choose Tools Control Center Feature ServicesCisco Unified IP Phone Resets Unexpectedly Symptom Cisco Unified IP Phone Unable to Obtain IP AddressVerifying Physical Connection Verifying Dhcp Settings Checking Static IP Address SettingsVerifying Voice Vlan Configuration Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Problem Possible CauseGeneral Troubleshooting Tips Summary ExplanationOptions section on page 4-2for details Summary Explanation Problem Solution HalfduxcollisionexceedthresholdResetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetRestore softkey Default softkeyPerforming a Factory Reset Using the Quality Report Tool Monitoring the Voice Quality of CallsMetric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Access a Voice Messaging System How Users Configure Personal Directory EntriesInstalling the Synchronizer Configuring the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Features Sccp SIPSIP QRTCisco Unified IP Phone Service Application Cisco Unified Communications Manager FeaturesServices Guide Development Notes for Release 4.13 or laterOL-15498-01 Supporting International Users Adding Language Overlays to Phone ButtonsOL-15498-01 Physical and Operating Environment Specifications Specification Value or RangeCable Specifications Network and Access Port PinoutsNetwork Port Connector Access Port ConnectorPin Number Function OL-15498-01 Basic Phone Administration Steps Example User Information for these ProceduresProceed to Configuring the Phone, page F-3 Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync NowConfiguring the Phone Procedure To Select Phone Model and ProtocolProcedure to Configure Phone Example johndoeOL-15498-01 Page OL-15498-01 Choose User Management End User Click Device AssociationsPerforming Final End User Configuration Steps Click Save OL-15498-01 Numerics IN-1Capf CDPIN-2 IN-3 External power IN-4Mlpp B-2 IN-5CDP Dhcp Http RTP Sccp SIP TCP Tftp UDP IN-6QRT B-2 IN-7See Srst IN-8Dhcp DNS IN-9Vlan IN-10
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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