Cisco Systems 7940G, 7960G manual Providing Power to the Cisco Unified IP Phone, Related Topics

Page 33

Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Providing Power to the Cisco Unified IP Phone

Understanding How the Cisco Unified IP Phone Interacts with the VLAN

The Cisco Unified IP Phone 7960G and 7940G have an internal Ethernet switch, enabling proper forwarding of appropriate packets to the phone, to the access port (labeled 10/100 PC on the phone), and to the network port (labeled 10/100 SW on the phone).

If a computer is connected to the access port, the computer and the phone share the same physical link to the switch and share the same port on the switch. This shared physical link has the following implications for the VLAN configuration on the network:

The current VLANs might be configured on an IP subnet basis. However, additional IP addresses might not be available to assign the phone to the same subnet as other devices connected to the same port.

Data traffic present on the VLAN supporting phones might reduce the quality of Voice-over-IP traffic.

Network security may indicate a need to isolate the VLAN voice traffic from the VLAN data traffic.

You can resolve these issues by isolating the voice traffic onto a separate VLAN. The switch port that the phone is connected to would be configured to have separate VLANs for carrying:

Voice traffic to and from the IP phone (auxiliary VLAN on the Cisco Catalyst 6000 series, for example)

Data traffic to and from the PC connected to the switch through the access port of the IP phone (native VLAN)

Isolating the phones on a separate, auxiliary VLAN increases the quality of the voice traffic and allows a large number of phones to be added to an existing network where there are not enough IP addresses for each phone.

For more information, refer to the documentation included with a Cisco switch. You can also access related documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/index.htm

Related Topics

Understanding the Phone Startup Process, page 2-6

Network and Access Ports, page 3-3

Network Configuration Menu, page 4-4

Providing Power to the Cisco Unified IP Phone

The Cisco Unified IP Phone 7960G and 7940G can be powered with external power or with Power over Ethernet (PoE). External power is provided through a separate power supply. PoE is provided by a switch through the Ethernet cable attached to a phone.

Note When you install a phone that is powered with external power, connect the power supply to the phone and to a power outlet before you connect the Ethernet cable to the phone. When you remove a phone that is powered with external power, disconnect the Ethernet cable from the phone before you disconnect the power supply.

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

OL-15498-01

2-3

 

 

 

Image 33 Contents
Text Part Number OL-15498-01 Americas HeadquartersCopyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Vii Configuring Security on the Cisco Unified IP PhoneViii Port 1 Network, Port 2 Access, and Port 3 Phone StatisticsCable Specifications E-2 D E Audience OverviewOrganization XiiiRelated Documentation Cisco Unified Communications Manager AdministrationChapter Description Cisco Unified IP Phone 7960G/7940G SeriesCisco Product Security Overview Document ConventionsCisco Unified Communications Manager Business Edition Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone Networking Protocol Purpose Usage Notes What Networking Protocols Are Used?Refer Cisco Unified Communications Manager System GuideRelated Topics UDPFeature Overview Configuring Telephony FeaturesRelated Topic Providing Users with Feature Information Understanding Security Features for Cisco Unified IP PhonesRefer to Cisco Unified Communications Manager Security Topic ReferenceGuide Refer to Cisco Unified Communications ManagerFeature Description Overview of Supported Security FeaturesCommunications Manager Security Guide Phone section on page 3-10for more informationUnderstanding Security Profiles Security Restrictions Identifying Encrypted and Authenticated Phone CallsExample Capf Interaction when the Phone ResetsOL-15498-01 Administration Guide, Directory Number Purpose For More InformationRefer to the Cisco Unified Communications Manager Administration Guide Administration Guide, Softkey TemplateTask Purpose For More Information URLInstalling Cisco Unified IP Phones Refer to Cisco Unified IP Phone 7960G/7940G Settings Network ConfigurationSeries Phone Guide for Cisco Unified Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Power Outage Power GuidelinesObtaining Additional Information about Power Power Type GuidelinesURL Understanding Phone Configuration FilesUnderstanding the Phone Startup Process Description Related TopicsUnified Communications Manager Security Guide Request the configuration file Adding Phones with Auto-Registration Requires MAC Method Address?Taps Unified Communications Manager System Guide Adding Phones with Auto-Registration and TapsProcedure Using Cisco Unified IP Phones with Different ProtocolsAdding Phones with BAT Converting a New Phone from Sccp to SIPConverting an In-Use Phone from Sccp to SIP Converting an In-Use Phone from SIP to SccpDeploying a Phone in an Sccp and SIP Environment Parameters Determining the MAC Address for a Cisco Unified IP PhoneBefore You Begin Setting Up the Cisco Unified IP PhoneCisco Unified Communications Manager Configuration Network and Access Ports, Handset, Speakerphone, Headset,Network Requirements Handset Network and Access PortsSpeakerphone HeadsetAudio Quality Subjective to the User Installing the Cisco Unified IP Phone Procedure ReferenceBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Expansion Module Attaching the Cisco Unified IP Phone Expansion ModuleAdjusting Cisco Unified IP Phone Footstand and Phone Height Adjusting the Placement of the Cisco Unified IP PhoneConfiguring Softkey Templates, Mounting the Phone to the WallParts Used in Wall Mounting the Cisco Unified IP Phone Verifying the Phone Startup ProcessConfiguring Security on the Cisco Unified IP Phone Configuring Startup Network SettingsFrom the phone, choose Settings Security Configuration OL-15498-01 Displaying the Network Configuration Menu Configuring Network Settings on the Cisco Unified IP PhoneUnlocking and Locking Options Network Configuration Overview of Network Configuration OptionsEditing Values Category Description Menu OptionNetwork Configuration Menu PC VlanOption Description To Change Communications Manager Security Guide. For information Configuration Menu section onCommunications Manager Options section on System Device PoolManager, choose System Enterprise Configuration Choose System Enterprise ParametersManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will Cisco Unified Communications Manager Options StateBlank Designation Description Communications Manager Administration GuideDevice Pool To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Administration Guide, Cisco Unified IP Feature Description Configuration ReferenceCommunications Manager Features and Services Cisco Unified Communications ManagerFeatures and Services Guide, Call Display Features and Services Guide, BargeAdministration Guide, Configuring Specifying Options that Appear on the UserUnified Communications Manager Features Administration Guide, Configuring CiscoCommunications Manager System Guide, Call Communications Manager System GuideUnified Communications Manager DNDAdministration Guide, Message Waiting Features and Services Guide, MaliciousMcid MlppServices menu on a phone Manager Administration Guide Administration Guide, Time PeriodAdministration Guide, Conference Bridge Cisco VT Advantage Administration GuideConfiguring Corporate Directories Configuring Corporate and Personal DirectoriesConfiguring Personal Directory Creating Custom Phone RingsSynchronizer Modifying Phone Button TemplatesSetting Up Services Configuring Softkey TemplatesGiving Users Access to the User Options Web Pages Adding Users to Cisco Unified Communications ManagerManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Status Menu Model Information ScreenStatus Messages Screen Select Status MessagesMessage Description Possible Explanation and Action Network Configuration Menu section on Communications Manager AdministrationAddress. See the Network Configuration Menu Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for See the Firmware Versions Screen section on Configuration Menu section on page 4-4forNetwork Statistics Screen Select Network StatisticsMessage Component Description Firmware Versions Screen Expansion Module Stats Screen Select Firmware VersionsSelect Expansion Module Stats Select Call Statistics Call Statistics ScreenVoice Quality Metrics MOS LQKMonitoring the Voice Quality of Calls section on CTL File Menu Security Configuration MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Http//IPaddress Accessing the Web Page for a PhoneDisabling and Enabling Web Page Access Device InformationChoose Device Phone Network Configuration Vlan ID Description Ethernet Statistics Network StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Streaming Statistics Stack StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Resolving Startup Problems Troubleshooting and MaintenanceTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Choose Tools Control Center Feature Services Creating a New Configuration FileCisco Unified IP Phone Resets Unexpectedly Symptom Cisco Unified IP Phone Unable to Obtain IP AddressVerifying Physical Connection Checking Static IP Address Settings Verifying Dhcp SettingsVerifying Voice Vlan Configuration Identifying Intermittent Network OutagesEliminating DNS or Other Connectivity Errors Verifying that the Phones Have Not Been Intentionally ResetProblem Possible Cause Troubleshooting Cisco Unified IP Phone SecurityGeneral Troubleshooting Tips Summary ExplanationOptions section on page 4-2for details Summary Explanation Halfduxcollisionexceedthreshold Problem SolutionPerforming a Basic Reset Resetting or Restoring the Cisco Unified IP PhoneRestore softkey Default softkeyPerforming a Factory Reset Monitoring the Voice Quality of Calls Using the Quality Report ToolMetric Change Condition Cleaning the Cisco Unified IP Phone Where to Go for More Troubleshooting InformationOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Configure Personal Directory Entries How Users Access a Voice Messaging SystemInstalling the Synchronizer Configuring the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Sccp SIP FeaturesQRT SIPCisco Unified Communications Manager Features Cisco Unified IP Phone Service ApplicationServices Guide Development Notes for Release 4.13 or laterOL-15498-01 Adding Language Overlays to Phone Buttons Supporting International UsersOL-15498-01 Specification Value or Range Physical and Operating Environment SpecificationsNetwork and Access Port Pinouts Cable SpecificationsNetwork Port Connector Access Port ConnectorPin Number Function OL-15498-01 Example User Information for these Procedures Basic Phone Administration StepsAdding a User From an External Ldap Directory Proceed to Configuring the Phone, page F-3Choose System Ldap Ldap Directory Click Perform Full Sync NowProcedure To Select Phone Model and Protocol Configuring the PhoneProcedure to Configure Phone Example johndoeOL-15498-01 Page OL-15498-01 Click Device Associations Choose User Management End UserPerforming Final End User Configuration Steps Click Save OL-15498-01 IN-1 NumericsCapf CDPIN-2 IN-3 IN-4 External powerIN-5 Mlpp B-2IN-6 CDP Dhcp Http RTP Sccp SIP TCP Tftp UDPIN-7 QRT B-2IN-8 See SrstIN-9 Dhcp DNSIN-10 Vlan
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