Cisco Systems 7940G Installing the Cisco Unified IP Phone, Before You Begin, Procedure Reference

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Chapter 3 Setting Up the Cisco Unified IP Phone

Installing the Cisco Unified IP Phone

Caution In European Union countries, use only external headsets that are fully compliant with the EMC Directive [89/336/EC].

Installing the Cisco Unified IP Phone

You must connect the Cisco Unified IP Phone to the network and to a power source before using it. See Figure 3-1for a graphical representation of the connections.

Note Before you install a phone, even if it is new, upgrade the phone to the current firmware image. Before using external devices, read the “Using External Devices with Your Cisco Unified IP Phone” section on page 3-4for safety and performance information.

Before You Begin

Remove the hookswitch clip (see the “Handset” section on page 3-3) from the cradle area.

To install a Cisco Unified IP Phone, perform the following steps:

Table 3-1

Installing the Cisco Unified IP Phone 7960G and 7940G

 

 

 

 

Task

Procedure

Reference

 

 

 

1.

Connect the handset to the Handset port.

—

 

 

 

2.

Connect a headset to the Headset port.

See the “Headset” section on page 3-3for

 

Optional. You can add a headset later if you do not connect one now.

supported headsets.

 

 

 

3.

Connect the power supply to the Cisco DC Adapter port.

See the “Providing Power to the Cisco

 

Optional.

Unified IP Phone” section on page 2-3for

 

guidelines.

 

 

 

 

 

4.

Connect a Category 3 or 5 straight-through Ethernet cable from the

See the “Network and Access Ports” section

 

switch to the 10/100 SW port.

on page 3-3for guidelines.

 

 

 

5.

Connect a Category 3 or 5 straight-through Ethernet cable from

See the “Network and Access Ports” section

 

another network device, such as a desktop computer, to the 10/100

on page 3-3for guidelines.

 

PC port.

 

 

Optional. You can connect another network device later if you do

 

 

not connect one now.

 

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

OL-15498-01

3-5

 

 

 

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Contents Text Part Number OL-15498-01 Americas HeadquartersCopyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Vii Configuring Security on the Cisco Unified IP PhoneViii Port 1 Network, Port 2 Access, and Port 3 Phone StatisticsCable Specifications E-2 D E Xiii OverviewAudience OrganizationCisco Unified IP Phone 7960G/7940G Series Cisco Unified Communications Manager AdministrationRelated Documentation Chapter DescriptionConvention Description Document ConventionsCisco Product Security Overview Cisco Unified Communications Manager Business EditionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone System Guide What Networking Protocols Are Used?Networking Protocol Purpose Usage Notes Refer Cisco Unified Communications ManagerRelated Topics UDPRelated Topic Feature OverviewConfiguring Telephony Features Providing Users with Feature Information Understanding Security Features for Cisco Unified IP PhonesRefer to Cisco Unified Communications Manager Topic ReferenceRefer to Cisco Unified Communications Manager Security GuidePhone section on page 3-10for more information Overview of Supported Security FeaturesFeature Description Communications Manager Security GuideUnderstanding Security Profiles Security Restrictions Identifying Encrypted and Authenticated Phone CallsExample Capf Interaction when the Phone ResetsOL-15498-01 Refer to the Cisco Unified Communications Manager Administration Guide, Directory NumberPurpose For More Information URL Administration Guide, Softkey TemplateAdministration Guide Task Purpose For More InformationInstalling Cisco Unified IP Phones Communications Manager 7.0 Sccp Settings Network ConfigurationRefer to Cisco Unified IP Phone 7960G/7940G Series Phone Guide for Cisco UnifiedOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Power Type Guidelines Power GuidelinesPower Outage Obtaining Additional Information about PowerURL Understanding Phone Configuration FilesUnified Communications Manager Security Guide Understanding the Phone Startup ProcessDescription Related Topics Request the configuration file Taps Adding Phones with Auto-RegistrationRequires MAC Method Address? Unified Communications Manager System Guide Adding Phones with Auto-Registration and TapsConverting a New Phone from Sccp to SIP Using Cisco Unified IP Phones with Different ProtocolsProcedure Adding Phones with BATDeploying a Phone in an Sccp and SIP Environment Converting an In-Use Phone from Sccp to SIPConverting an In-Use Phone from SIP to Sccp Parameters Determining the MAC Address for a Cisco Unified IP PhoneBefore You Begin Setting Up the Cisco Unified IP PhoneNetwork Requirements Cisco Unified Communications Manager ConfigurationNetwork and Access Ports, Handset, Speakerphone, Headset, Headset Network and Access PortsHandset SpeakerphoneAudio Quality Subjective to the User Before You Begin Installing the Cisco Unified IP PhoneProcedure Reference Cisco Unified IP Phones 7960G and 7940G Cable Connections Expansion Module Attaching the Cisco Unified IP Phone Expansion ModuleMounting the Phone to the Wall Adjusting the Placement of the Cisco Unified IP PhoneAdjusting Cisco Unified IP Phone Footstand and Phone Height Configuring Softkey Templates,Parts Used in Wall Mounting the Cisco Unified IP Phone Verifying the Phone Startup ProcessConfiguring Security on the Cisco Unified IP Phone Configuring Startup Network SettingsFrom the phone, choose Settings Security Configuration OL-15498-01 Displaying the Network Configuration Menu Configuring Network Settings on the Cisco Unified IP PhoneUnlocking and Locking Options Category Description Menu Option Overview of Network Configuration OptionsNetwork Configuration Editing ValuesOption Description To Change Network Configuration MenuPC Vlan Communications Manager Security Guide. For information Configuration Menu section onManager, choose System Enterprise Communications Manager Options section onSystem Device Pool Manager, choose Device Phone Phone ConfigurationChoose System Enterprise Parameters Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will Blank Cisco Unified Communications Manager OptionsState To Cisco Unified Communications Manager Security Guide Communications Manager Administration GuideDesignation Description Device PoolOL-15498-01 Configuring Features, Templates, Services, and Users Cisco Unified Communications Manager Feature Description Configuration ReferenceAdministration Guide, Cisco Unified IP Communications Manager Features and ServicesSpecifying Options that Appear on the User Features and Services Guide, BargeFeatures and Services Guide, Call Display Administration Guide, ConfiguringCommunications Manager System Guide Administration Guide, Configuring CiscoUnified Communications Manager Features Communications Manager System Guide, CallUnified Communications Manager DNDMlpp Features and Services Guide, MaliciousAdministration Guide, Message Waiting McidServices menu on a phone Cisco VT Advantage Administration Guide Administration Guide, Time PeriodManager Administration Guide Administration Guide, Conference BridgeCreating Custom Phone Rings Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Configuring Personal DirectorySynchronizer Modifying Phone Button TemplatesSetting Up Services Configuring Softkey TemplatesManaging the User Options Web Pages Giving Users Access to the User Options Web PagesAdding Users to Cisco Unified Communications Manager Procedure OL-15498-01 A P T E R Status Menu Model Information ScreenMessage Description Possible Explanation and Action Status Messages ScreenSelect Status Messages Adding Phones with Cisco Unified Communications Manager AdministrationNetwork Configuration Menu section on Address. See the Network Configuration MenuConfiguration Menu section on page 4-4section for See the Firmware Versions Screen section on Configuration Menu section on page 4-4forMessage Component Description Network Statistics ScreenSelect Network Statistics Firmware Versions Screen Select Expansion Module Stats Expansion Module Stats ScreenSelect Firmware Versions Select Call Statistics Call Statistics ScreenMonitoring the Voice Quality of Calls section on Voice Quality MetricsMOS LQK CTL File Menu Security Configuration MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Http//IPaddress Accessing the Web Page for a PhoneChoose Device Phone Disabling and Enabling Web Page AccessDevice Information Network Configuration Vlan ID Description Ethernet Statistics Network StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Status Messages Streaming StatisticsStack Statistics Streaming Statistics Area Items Description OL-15498-01 Resolving Startup Problems Troubleshooting and MaintenanceTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Choose Tools Control Center Feature Services Creating a New Configuration FileVerifying Physical Connection Cisco Unified IP Phone Resets UnexpectedlySymptom Cisco Unified IP Phone Unable to Obtain IP Address Identifying Intermittent Network Outages Verifying Dhcp SettingsChecking Static IP Address Settings Verifying Voice Vlan ConfigurationEliminating DNS or Other Connectivity Errors Verifying that the Phones Have Not Been Intentionally ResetProblem Possible Cause Troubleshooting Cisco Unified IP Phone SecurityOptions section on page 4-2for details General Troubleshooting TipsSummary Explanation Summary Explanation Halfduxcollisionexceedthreshold Problem SolutionDefault softkey Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Restore softkeyPerforming a Factory Reset Monitoring the Voice Quality of Calls Using the Quality Report ToolMetric Change Condition Cleaning the Cisco Unified IP Phone Where to Go for More Troubleshooting InformationOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Configure Personal Directory Entries How Users Access a Voice Messaging SystemPrograms Cisco Systems TabSync Installing the SynchronizerConfiguring the Synchronizer Page OL-15498-01 Sccp SIP FeaturesQRT SIPDevelopment Notes for Release 4.13 or later Cisco Unified IP Phone Service ApplicationCisco Unified Communications Manager Features Services GuideOL-15498-01 Adding Language Overlays to Phone Buttons Supporting International UsersOL-15498-01 Specification Value or Range Physical and Operating Environment SpecificationsAccess Port Connector Cable SpecificationsNetwork and Access Port Pinouts Network Port ConnectorPin Number Function OL-15498-01 Example User Information for these Procedures Basic Phone Administration StepsClick Perform Full Sync Now Proceed to Configuring the Phone, page F-3Adding a User From an External Ldap Directory Choose System Ldap Ldap DirectoryExample johndoe Configuring the PhoneProcedure To Select Phone Model and Protocol Procedure to Configure PhoneOL-15498-01 Page OL-15498-01 Click Device Associations Choose User Management End UserPerforming Final End User Configuration Steps Click Save OL-15498-01 IN-1 NumericsIN-2 CapfCDP IN-3 IN-4 External powerIN-5 Mlpp B-2IN-6 CDP Dhcp Http RTP Sccp SIP TCP Tftp UDPIN-7 QRT B-2IN-8 See SrstIN-9 Dhcp DNSIN-10 Vlan
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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