Cisco Systems 7960G What Networking Protocols Are Used?, Networking Protocol Purpose Usage Notes

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Chapter 1 An Overview of the Cisco Unified IP Phone

What Networking Protocols Are Used?

What Networking Protocols Are Used?

Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for voice communication. Table 1-1provides an overview of the networking protocols that the

Cisco Unified IP Phones 7960G and 7940G support.

Table 1-1

Supported Networking Protocols on the Cisco Unified IP Phone

 

 

 

Networking Protocol

Purpose

Usage Notes

 

 

 

Bootstrap Protocol

BootP enables a network device such as the

If you are using BootP to assign IP addresses to

(BootP)

 

Cisco Unified IP Phone to discover certain

the Cisco Unified IP Phone, the BOOTP Server

 

 

startup information, such as its IP address.

option shows “Yes” in the network configuration

 

 

 

settings on the phone.

 

 

 

 

Cisco Discovery

 

CDP is a device-discovery protocol that runs on

The Cisco Unified IP Phone uses CDP to

Protocol (CDP)

 

all Cisco-manufactured equipment.

communicate information such as auxiliary VLAN

 

 

Using CDP, a device can advertise its existence to

ID, per port power management details, and

 

 

other devices and receive information about

Quality of Service (QoS) configuration

 

 

information with the Cisco Catalyst switch.

 

 

other devices in the network.

 

 

 

 

 

 

 

Dynamic Host

 

DHCP dynamically allocates and assigns an IP

DHCP is enabled by default. If disabled, you

Configuration Protocol

address to network devices.

must manually configure the IP address, subnet

(DHCP)

 

DHCP enables you to connect an IP phone into

mask, gateway, and a TFTP server on each phone

 

 

locally.

 

 

the network and have it become operational

 

 

 

 

 

without you needing to manually assign an IP

Cisco recommends that you use DHCP custom

 

 

address or configure additional required network

option 150. With this method, you configure the

 

 

parameters.

TFTP server IP address as the option value. For

 

 

 

additional supported DHCP configurations,

 

 

 

refer Cisco Unified Communications Manager

 

 

 

System Guide.

 

 

 

Hypertext Transfer

HTTP is the standard way of transferring

Cisco Unified IP Phones use HTTP for the XML

Protocol (HTTP)

information and moving documents across the

services and for troubleshooting purposes.

 

 

Internet and the web.

 

 

 

 

Internet Protocol (IP)

IP is a messaging protocol that addresses and

To communicate using IP, network devices must

 

 

sends packets across the network.

have an assigned IP address, subnet, and

 

 

 

gateway.

 

 

 

IP addresses, subnets, and gateways

 

 

 

identifications are automatically assigned if you

 

 

 

are using the Cisco Unified IP Phone with

 

 

 

Dynamic Host Configuration Protocol (DHCP).

 

 

 

If you are not using DHCP, you must manually

 

 

 

assign these properties to each phone locally.

 

 

 

Real-Time Transport

RTP is a standard protocol for transporting

Cisco Unified IP Phones use the RTP protocol to

(RTP)

 

real-time data, such as interactive voice and

send and receive real-time voice traffic from

 

 

video, over data networks.

other phones and gateways.

 

 

 

Session Initiation

SIP is an emerging standard for setting up

Cisco Unified IP Phones use SCCP for call

Protocol (SIP)

 

telephone calls, multimedia conferencing, and

control. You can configure the Cisco Unified IP

 

 

other types of communications on the Internet.

Phone to use either SCCP or SIP.

 

 

 

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

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OL-15498-01

 

 

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Contents Americas Headquarters Text Part Number OL-15498-01Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Configuring Security on the Cisco Unified IP Phone ViiPort 1 Network, Port 2 Access, and Port 3 Phone Statistics ViiiCable Specifications E-2 D E Overview AudienceOrganization XiiiCisco Unified Communications Manager Administration Related DocumentationChapter Description Cisco Unified IP Phone 7960G/7940G SeriesDocument Conventions Cisco Product Security OverviewCisco Unified Communications Manager Business Edition Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone What Networking Protocols Are Used? Networking Protocol Purpose Usage NotesRefer Cisco Unified Communications Manager System GuideUDP Related TopicsConfiguring Telephony Features Feature OverviewRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationTopic Reference Refer to Cisco Unified Communications Manager SecurityGuide Refer to Cisco Unified Communications ManagerOverview of Supported Security Features Feature DescriptionCommunications Manager Security Guide Phone section on page 3-10for more informationUnderstanding Security Profiles Identifying Encrypted and Authenticated Phone Calls Security RestrictionsCapf Interaction when the Phone Resets ExampleOL-15498-01 Purpose For More Information Administration Guide, Directory NumberRefer to the Cisco Unified Communications Manager Administration Guide, Softkey Template Administration GuideTask Purpose For More Information URLInstalling Cisco Unified IP Phones Settings Network Configuration Refer to Cisco Unified IP Phone 7960G/7940GSeries Phone Guide for Cisco Unified Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Power Guidelines Power OutageObtaining Additional Information about Power Power Type GuidelinesUnderstanding Phone Configuration Files URLDescription Related Topics Understanding the Phone Startup ProcessUnified Communications Manager Security Guide Request the configuration file Requires MAC Method Address? Adding Phones with Auto-RegistrationTaps Adding Phones with Auto-Registration and Taps Unified Communications Manager System GuideUsing Cisco Unified IP Phones with Different Protocols ProcedureAdding Phones with BAT Converting a New Phone from Sccp to SIPConverting an In-Use Phone from SIP to Sccp Converting an In-Use Phone from Sccp to SIPDeploying a Phone in an Sccp and SIP Environment Determining the MAC Address for a Cisco Unified IP Phone ParametersSetting Up the Cisco Unified IP Phone Before You BeginNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork Requirements Network and Access Ports HandsetSpeakerphone HeadsetAudio Quality Subjective to the User Procedure Reference Installing the Cisco Unified IP PhoneBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Attaching the Cisco Unified IP Phone Expansion Module Expansion ModuleAdjusting the Placement of the Cisco Unified IP Phone Adjusting Cisco Unified IP Phone Footstand and Phone HeightConfiguring Softkey Templates, Mounting the Phone to the WallVerifying the Phone Startup Process Parts Used in Wall Mounting the Cisco Unified IP PhoneConfiguring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneFrom the phone, choose Settings Security Configuration OL-15498-01 Configuring Network Settings on the Cisco Unified IP Phone Displaying the Network Configuration MenuUnlocking and Locking Options Overview of Network Configuration Options Network ConfigurationEditing Values Category Description Menu OptionPC Vlan Network Configuration MenuOption Description To Change Configuration Menu section on Communications Manager Security Guide. For informationSystem Device Pool Communications Manager Options section onManager, choose System Enterprise Choose System Enterprise Parameters ConfigurationManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will State Cisco Unified Communications Manager OptionsBlank Communications Manager Administration Guide Designation DescriptionDevice Pool To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Feature Description Configuration Reference Administration Guide, Cisco Unified IPCommunications Manager Features and Services Cisco Unified Communications ManagerFeatures and Services Guide, Barge Features and Services Guide, Call DisplayAdministration Guide, Configuring Specifying Options that Appear on the UserAdministration Guide, Configuring Cisco Unified Communications Manager FeaturesCommunications Manager System Guide, Call Communications Manager System GuideDND Unified Communications ManagerFeatures and Services Guide, Malicious Administration Guide, Message WaitingMcid MlppServices menu on a phone Administration Guide, Time Period Manager Administration GuideAdministration Guide, Conference Bridge Cisco VT Advantage Administration GuideConfiguring Corporate and Personal Directories Configuring Corporate DirectoriesConfiguring Personal Directory Creating Custom Phone RingsModifying Phone Button Templates SynchronizerConfiguring Softkey Templates Setting Up ServicesAdding Users to Cisco Unified Communications Manager Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Model Information Screen Status MenuSelect Status Messages Status Messages ScreenMessage Description Possible Explanation and Action Communications Manager Administration Network Configuration Menu section onAddress. See the Network Configuration Menu Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for Configuration Menu section on page 4-4for See the Firmware Versions Screen section onSelect Network Statistics Network Statistics ScreenMessage Component Description Firmware Versions Screen Select Firmware Versions Expansion Module Stats ScreenSelect Expansion Module Stats Call Statistics Screen Select Call StatisticsMOS LQK Voice Quality MetricsMonitoring the Voice Quality of Calls section on Security Configuration Menu CTL File MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDevice Information Disabling and Enabling Web Page AccessChoose Device Phone Network Configuration Vlan ID Description Network Statistics Ethernet StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Stack Statistics Streaming StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Troubleshooting and Maintenance Resolving Startup ProblemsTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Creating a New Configuration File Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets UnexpectedlyVerifying Physical Connection Verifying Dhcp Settings Checking Static IP Address SettingsVerifying Voice Vlan Configuration Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Problem Possible CauseSummary Explanation General Troubleshooting TipsOptions section on page 4-2for details Summary Explanation Problem Solution HalfduxcollisionexceedthresholdResetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetRestore softkey Default softkeyPerforming a Factory Reset Using the Quality Report Tool Monitoring the Voice Quality of CallsMetric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Access a Voice Messaging System How Users Configure Personal Directory EntriesConfiguring the Synchronizer Installing the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Features Sccp SIPSIP QRTCisco Unified IP Phone Service Application Cisco Unified Communications Manager FeaturesServices Guide Development Notes for Release 4.13 or laterOL-15498-01 Supporting International Users Adding Language Overlays to Phone ButtonsOL-15498-01 Physical and Operating Environment Specifications Specification Value or RangeCable Specifications Network and Access Port PinoutsNetwork Port Connector Access Port ConnectorPin Number Function OL-15498-01 Basic Phone Administration Steps Example User Information for these ProceduresProceed to Configuring the Phone, page F-3 Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync NowConfiguring the Phone Procedure To Select Phone Model and ProtocolProcedure to Configure Phone Example johndoeOL-15498-01 Page OL-15498-01 Choose User Management End User Click Device AssociationsPerforming Final End User Configuration Steps Click Save OL-15498-01 Numerics IN-1CDP CapfIN-2 IN-3 External power IN-4Mlpp B-2 IN-5CDP Dhcp Http RTP Sccp SIP TCP Tftp UDP IN-6QRT B-2 IN-7See Srst IN-8Dhcp DNS IN-9Vlan IN-10
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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