Cisco Systems 7960G, 7940G manual Installing the Synchronizer, Configuring the Synchronizer

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Appendix A Providing Information to Users Via a Website

How Users Configure Personal Directory Entries

See the “Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer” section on page A-4for information about installing the Cisco Unified IP Phone Address Book Synchronizer.

Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer

Use this tool to synchronize data stored in your Microsoft Windows address book with the

Cisco Unified Communications Manager directory and the User Options Personal Address Book.

Tip To successfully synchronize the Windows address book with the Personal Address Book, all Windows address book users should be entered in the Windows address book before performing the following procedures.

Installing the Synchronizer

Step 1 Get the Cisco Unified IP Phone Address Book Synchronizer installer file from your system administrator.

Step 2 Double-click the TabSyncInstall.exe file provided by your system administrator.

The publisher dialog box displays.

Step 3 Click Run.

The Welcome to the InstallShield Wizard for Cisco Unified CallManager Personal Address Book Synchronizer window displays.

Step 4 Click Next.

The License Agreement window displays.

Step 5 Read the license agreement information, and click the I Accept radio button. Click Next.

The Destination Location window displays.

Step 6 Choose the directory in which you want to install the application and click Next.

The Ready to Install window displays.

Step 7 Click Install.

The installation wizard installs the application to your computer. When the installation is complete, the InstallShield Wizard Complete window displays.

Step 8 Click Finish.

Step 9 To complete the process, follow the steps in the “Configuring the Synchronizer” section on page A-4.

Configuring the Synchronizer

Step 1 Open the Cisco Unified IP Phone Address Book Synchronizer.

If you accepted the default installation directory, you can open the application by choosing Start > All

Programs > Cisco Systems > TabSync.

Step 2 To configure user information, click the User button.

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

 

A-4

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Contents
Americas Headquarters Text Part Number OL-15498-01Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Configuring Security on the Cisco Unified IP Phone ViiPort 1 Network, Port 2 Access, and Port 3 Phone Statistics ViiiCable Specifications E-2 D E Organization OverviewAudience XiiiChapter Description Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified IP Phone 7960G/7940G SeriesCisco Unified Communications Manager Business Edition Document ConventionsCisco Product Security Overview Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone Refer Cisco Unified Communications Manager What Networking Protocols Are Used?Networking Protocol Purpose Usage Notes System GuideUDP Related TopicsConfiguring Telephony Features Feature OverviewRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationGuide Topic ReferenceRefer to Cisco Unified Communications Manager Security Refer to Cisco Unified Communications ManagerCommunications Manager Security Guide Overview of Supported Security FeaturesFeature Description Phone section on page 3-10for more informationUnderstanding Security Profiles Identifying Encrypted and Authenticated Phone Calls Security RestrictionsCapf Interaction when the Phone Resets ExampleOL-15498-01 Purpose For More Information Administration Guide, Directory NumberRefer to the Cisco Unified Communications Manager Task Purpose For More Information Administration Guide, Softkey TemplateAdministration Guide URLInstalling Cisco Unified IP Phones Series Phone Guide for Cisco Unified Settings Network ConfigurationRefer to Cisco Unified IP Phone 7960G/7940G Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Obtaining Additional Information about Power Power GuidelinesPower Outage Power Type GuidelinesUnderstanding Phone Configuration Files URLDescription Related Topics Understanding the Phone Startup ProcessUnified Communications Manager Security Guide Request the configuration file Requires MAC Method Address? Adding Phones with Auto-RegistrationTaps Adding Phones with Auto-Registration and Taps Unified Communications Manager System GuideAdding Phones with BAT Using Cisco Unified IP Phones with Different ProtocolsProcedure Converting a New Phone from Sccp to SIPConverting an In-Use Phone from SIP to Sccp Converting an In-Use Phone from Sccp to SIPDeploying a Phone in an Sccp and SIP Environment Determining the MAC Address for a Cisco Unified IP Phone ParametersSetting Up the Cisco Unified IP Phone Before You BeginNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork Requirements Speakerphone Network and Access PortsHandset HeadsetAudio Quality Subjective to the User Procedure Reference Installing the Cisco Unified IP PhoneBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Attaching the Cisco Unified IP Phone Expansion Module Expansion ModuleConfiguring Softkey Templates, Adjusting the Placement of the Cisco Unified IP PhoneAdjusting Cisco Unified IP Phone Footstand and Phone Height Mounting the Phone to the WallVerifying the Phone Startup Process Parts Used in Wall Mounting the Cisco Unified IP PhoneConfiguring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneFrom the phone, choose Settings Security Configuration OL-15498-01 Configuring Network Settings on the Cisco Unified IP Phone Displaying the Network Configuration MenuUnlocking and Locking Options Editing Values Overview of Network Configuration OptionsNetwork Configuration Category Description Menu OptionPC Vlan Network Configuration MenuOption Description To Change Configuration Menu section on Communications Manager Security Guide. For informationSystem Device Pool Communications Manager Options section onManager, choose System Enterprise Choose System Enterprise Parameters ConfigurationManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will State Cisco Unified Communications Manager OptionsBlank Device Pool Communications Manager Administration GuideDesignation Description To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Communications Manager Features and Services Feature Description Configuration ReferenceAdministration Guide, Cisco Unified IP Cisco Unified Communications ManagerAdministration Guide, Configuring Features and Services Guide, BargeFeatures and Services Guide, Call Display Specifying Options that Appear on the UserCommunications Manager System Guide, Call Administration Guide, Configuring CiscoUnified Communications Manager Features Communications Manager System GuideDND Unified Communications ManagerMcid Features and Services Guide, MaliciousAdministration Guide, Message Waiting MlppServices menu on a phone Administration Guide, Conference Bridge Administration Guide, Time PeriodManager Administration Guide Cisco VT Advantage Administration GuideConfiguring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Creating Custom Phone RingsModifying Phone Button Templates SynchronizerConfiguring Softkey Templates Setting Up ServicesAdding Users to Cisco Unified Communications Manager Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Model Information Screen Status MenuSelect Status Messages Status Messages ScreenMessage Description Possible Explanation and Action Address. See the Network Configuration Menu Communications Manager AdministrationNetwork Configuration Menu section on Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for Configuration Menu section on page 4-4for See the Firmware Versions Screen section onSelect Network Statistics Network Statistics ScreenMessage Component Description Firmware Versions Screen Select Firmware Versions Expansion Module Stats ScreenSelect Expansion Module Stats Call Statistics Screen Select Call StatisticsMOS LQK Voice Quality MetricsMonitoring the Voice Quality of Calls section on Security Configuration Menu CTL File MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDevice Information Disabling and Enabling Web Page AccessChoose Device Phone Network Configuration Vlan ID Description Network Statistics Ethernet StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Stack Statistics Streaming StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Troubleshooting and Maintenance Resolving Startup ProblemsTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Creating a New Configuration File Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets UnexpectedlyVerifying Physical Connection Verifying Voice Vlan Configuration Verifying Dhcp SettingsChecking Static IP Address Settings Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Problem Possible CauseSummary Explanation General Troubleshooting TipsOptions section on page 4-2for details Summary Explanation Problem Solution HalfduxcollisionexceedthresholdRestore softkey Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Default softkeyPerforming a Factory Reset Using the Quality Report Tool Monitoring the Voice Quality of CallsMetric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Access a Voice Messaging System How Users Configure Personal Directory EntriesConfiguring the Synchronizer Installing the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Features Sccp SIPSIP QRTServices Guide Cisco Unified IP Phone Service ApplicationCisco Unified Communications Manager Features Development Notes for Release 4.13 or laterOL-15498-01 Supporting International Users Adding Language Overlays to Phone ButtonsOL-15498-01 Physical and Operating Environment Specifications Specification Value or RangeNetwork Port Connector Cable SpecificationsNetwork and Access Port Pinouts Access Port ConnectorPin Number Function OL-15498-01 Basic Phone Administration Steps Example User Information for these ProceduresChoose System Ldap Ldap Directory Proceed to Configuring the Phone, page F-3Adding a User From an External Ldap Directory Click Perform Full Sync NowProcedure to Configure Phone Configuring the PhoneProcedure To Select Phone Model and Protocol Example johndoeOL-15498-01 Page OL-15498-01 Choose User Management End User Click Device AssociationsPerforming Final End User Configuration Steps Click Save OL-15498-01 Numerics IN-1CDP CapfIN-2 IN-3 External power IN-4Mlpp B-2 IN-5CDP Dhcp Http RTP Sccp SIP TCP Tftp UDP IN-6QRT B-2 IN-7See Srst IN-8Dhcp DNS IN-9Vlan IN-10
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