Cisco Systems 7960G, 7940G manual Adding Users to Cisco Unified Communications Manager

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Chapter 5 Configuring Features, Templates, Services, and Users

Adding Users to Cisco Unified Communications Manager

Adding Users to Cisco Unified Communications Manager

Adding users to Cisco Unified Communications Manager allows you to display and maintain information about users and allows each user to perform these tasks:

•Access the corporate directory and other customized directories from a Cisco Unified IP Phone

•Create a personal directory

•Set up speed dial and call forwarding numbers

•Subscribe to services that are accessible from a Cisco Unified IP Phone

You can add users to Cisco Unified Communications Manager using either of these methods:

•To add users individually, choose User Management > End User from Cisco Unified Communications Manager Administration.

Refer to Cisco Unified Communications Manager Administration Guide for more information about adding users. Refer to Cisco Unified Communications Manager System Guide for details about user information.

•To add users in batches, use the Bulk Administration Tool. This method also enables you to set an identical default password for all users.

Refer to Cisco Unified Communications Manager Bulk Administration Guide for details.

Managing the User Options Web Pages

From the User Options web page, users can customize and control several phone features and settings. For detailed information about the User Options web pages, refer to Cisco Unified IP Phone 7960G and 7940G Phone Guide.

Giving Users Access to the User Options Web Pages

Before a user can access the User Options web pages, you must use Cisco Unified Communications Manager Administration to add the user to a standard Cisco Unified Communications Manager end user group: choose User Management > User Groups.

For additional information, refer to Cisco Unified Communications Manager Administration Guide, “End User Configuration” section.

Specifying Options that Appear on the User Options Web Pages

Most options that are on the User Options web pages appear by default. However, the following options must be set by the system administrator by using Enterprise Parameters Configuration settings in Cisco Unified Communications Manager Administration:

•Show Ring Settings

•Show Line Text Label Settings

•Show Call Forwarding

Note The settings apply to all User Options web pages at your site.

 

Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)

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Contents Americas Headquarters Text Part Number OL-15498-01Copyright 2008 Cisco Systems, Inc. All rights reserved N T E N T S Network Requirements Configuring Security on the Cisco Unified IP Phone ViiPort 1 Network, Port 2 Access, and Port 3 Phone Statistics ViiiCable Specifications E-2 D E Organization OverviewAudience XiiiChapter Description Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified IP Phone 7960G/7940G SeriesCisco Unified Communications Manager Business Edition Document ConventionsCisco Product Security Overview Convention DescriptionXvi An Overview of the Cisco Unified IP Phone Cisco Unified IP Phone 7960G An Overview of the Cisco Unified IP Phone Refer Cisco Unified Communications Manager What Networking Protocols Are Used?Networking Protocol Purpose Usage Notes System GuideUDP Related TopicsFeature Overview Configuring Telephony FeaturesRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationGuide Topic ReferenceRefer to Cisco Unified Communications Manager Security Refer to Cisco Unified Communications ManagerCommunications Manager Security Guide Overview of Supported Security FeaturesFeature Description Phone section on page 3-10for more informationUnderstanding Security Profiles Identifying Encrypted and Authenticated Phone Calls Security RestrictionsCapf Interaction when the Phone Resets ExampleOL-15498-01 Administration Guide, Directory Number Purpose For More InformationRefer to the Cisco Unified Communications Manager Task Purpose For More Information Administration Guide, Softkey TemplateAdministration Guide URLInstalling Cisco Unified IP Phones Series Phone Guide for Cisco Unified Settings Network ConfigurationRefer to Cisco Unified IP Phone 7960G/7940G Communications Manager 7.0 SccpOL-15498-01 A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Obtaining Additional Information about Power Power GuidelinesPower Outage Power Type GuidelinesUnderstanding Phone Configuration Files URLUnderstanding the Phone Startup Process Description Related TopicsUnified Communications Manager Security Guide Request the configuration file Adding Phones with Auto-Registration Requires MAC Method Address?Taps Adding Phones with Auto-Registration and Taps Unified Communications Manager System GuideAdding Phones with BAT Using Cisco Unified IP Phones with Different ProtocolsProcedure Converting a New Phone from Sccp to SIPConverting an In-Use Phone from Sccp to SIP Converting an In-Use Phone from SIP to SccpDeploying a Phone in an Sccp and SIP Environment Determining the MAC Address for a Cisco Unified IP Phone ParametersSetting Up the Cisco Unified IP Phone Before You BeginCisco Unified Communications Manager Configuration Network and Access Ports, Handset, Speakerphone, Headset,Network Requirements Speakerphone Network and Access PortsHandset HeadsetAudio Quality Subjective to the User Installing the Cisco Unified IP Phone Procedure ReferenceBefore You Begin Cisco Unified IP Phones 7960G and 7940G Cable Connections Attaching the Cisco Unified IP Phone Expansion Module Expansion ModuleConfiguring Softkey Templates, Adjusting the Placement of the Cisco Unified IP PhoneAdjusting Cisco Unified IP Phone Footstand and Phone Height Mounting the Phone to the WallVerifying the Phone Startup Process Parts Used in Wall Mounting the Cisco Unified IP PhoneConfiguring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneFrom the phone, choose Settings Security Configuration OL-15498-01 Configuring Network Settings on the Cisco Unified IP Phone Displaying the Network Configuration MenuUnlocking and Locking Options Editing Values Overview of Network Configuration OptionsNetwork Configuration Category Description Menu OptionNetwork Configuration Menu PC VlanOption Description To Change Configuration Menu section on Communications Manager Security Guide. For informationCommunications Manager Options section on System Device PoolManager, choose System Enterprise Configuration Choose System Enterprise ParametersManager, choose Device Phone Phone Including language, font, date and time formatting, Disabling the phone’s ability to accept Gratuitous ARP will Cisco Unified Communications Manager Options StateBlank Device Pool Communications Manager Administration GuideDesignation Description To Cisco Unified Communications Manager Security GuideOL-15498-01 Configuring Features, Templates, Services, and Users Communications Manager Features and Services Feature Description Configuration ReferenceAdministration Guide, Cisco Unified IP Cisco Unified Communications ManagerAdministration Guide, Configuring Features and Services Guide, BargeFeatures and Services Guide, Call Display Specifying Options that Appear on the UserCommunications Manager System Guide, Call Administration Guide, Configuring CiscoUnified Communications Manager Features Communications Manager System GuideDND Unified Communications ManagerMcid Features and Services Guide, MaliciousAdministration Guide, Message Waiting MlppServices menu on a phone Administration Guide, Conference Bridge Administration Guide, Time PeriodManager Administration Guide Cisco VT Advantage Administration GuideConfiguring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Creating Custom Phone RingsModifying Phone Button Templates SynchronizerConfiguring Softkey Templates Setting Up ServicesGiving Users Access to the User Options Web Pages Adding Users to Cisco Unified Communications ManagerManaging the User Options Web Pages Procedure OL-15498-01 A P T E R Model Information Screen Status MenuStatus Messages Screen Select Status MessagesMessage Description Possible Explanation and Action Address. See the Network Configuration Menu Communications Manager AdministrationNetwork Configuration Menu section on Adding Phones with Cisco UnifiedConfiguration Menu section on page 4-4section for Configuration Menu section on page 4-4for See the Firmware Versions Screen section onNetwork Statistics Screen Select Network StatisticsMessage Component Description Firmware Versions Screen Expansion Module Stats Screen Select Firmware VersionsSelect Expansion Module Stats Call Statistics Screen Select Call StatisticsVoice Quality Metrics MOS LQKMonitoring the Voice Quality of Calls section on Security Configuration Menu CTL File MenuCertificate Icon Trust List Menu Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDisabling and Enabling Web Page Access Device InformationChoose Device Phone Network Configuration Vlan ID Description Network Statistics Ethernet StatisticsPort 1 Network, Port 2 Access, and Port 3 Phone Statistics Description Device Logs Streaming Statistics Stack StatisticsStatus Messages Streaming Statistics Area Items Description OL-15498-01 Troubleshooting and Maintenance Resolving Startup ProblemsTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Verifying IP Addressing and Routing Creating a New Configuration File Choose Tools Control Center Feature ServicesCisco Unified IP Phone Resets Unexpectedly Symptom Cisco Unified IP Phone Unable to Obtain IP AddressVerifying Physical Connection Verifying Voice Vlan Configuration Verifying Dhcp SettingsChecking Static IP Address Settings Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Problem Possible CauseGeneral Troubleshooting Tips Summary ExplanationOptions section on page 4-2for details Summary Explanation Problem Solution HalfduxcollisionexceedthresholdRestore softkey Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Default softkeyPerforming a Factory Reset Using the Quality Report Tool Monitoring the Voice Quality of CallsMetric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneOL-15498-01 Providing Information to Users Via a Website How Users Get Copies of Cisco Unified IP Phone Manuals How Users Access a Voice Messaging System How Users Configure Personal Directory EntriesInstalling the Synchronizer Configuring the SynchronizerPrograms Cisco Systems TabSync Page OL-15498-01 Features Sccp SIPSIP QRTServices Guide Cisco Unified IP Phone Service ApplicationCisco Unified Communications Manager Features Development Notes for Release 4.13 or laterOL-15498-01 Supporting International Users Adding Language Overlays to Phone ButtonsOL-15498-01 Physical and Operating Environment Specifications Specification Value or RangeNetwork Port Connector Cable SpecificationsNetwork and Access Port Pinouts Access Port ConnectorPin Number Function OL-15498-01 Basic Phone Administration Steps Example User Information for these ProceduresChoose System Ldap Ldap Directory Proceed to Configuring the Phone, page F-3Adding a User From an External Ldap Directory Click Perform Full Sync NowProcedure to Configure Phone Configuring the PhoneProcedure To Select Phone Model and Protocol Example johndoeOL-15498-01 Page OL-15498-01 Choose User Management End User Click Device AssociationsPerforming Final End User Configuration Steps Click Save OL-15498-01 Numerics IN-1Capf CDPIN-2 IN-3 External power IN-4Mlpp B-2 IN-5CDP Dhcp Http RTP Sccp SIP TCP Tftp UDP IN-6QRT B-2 IN-7See Srst IN-8Dhcp DNS IN-9Vlan IN-10
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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