Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Table | Telephony Features for the Cisco Unified IP Phone (continued) | |||||||
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| Description | Configuration Reference | ||||
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| Message waiting | A light on the handset that indicates that a user has | For more information refer to: | |||||
| Indicator |
| one or more new voice messages. | • Cisco Unified Communications Manager | ||||
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| Administration Guide, “Message Waiting | ||
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| Configuration” chapter. | ||
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| • Cisco Unified Communications Manager | ||
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| System Guide, “Voice Mail Connectivity | ||
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| to Cisco Unified Communications | ||
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| Manager” chapter. | ||
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| Mobile Connect |
| Enables users to manage business calls using a | For more information, go to the “Cisco Unified | ||||
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| single phone number and pick up | Mobility” chapter in the Cisco Unified | ||
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| on the desk phone and a remote device such as a | Communications Manager Features and | ||
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| mobile phone. Users can restrict the group of | Services Guide. | ||
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| callers according to phone number and time of day. |
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| Mobile Voice Access | Extends Mobile Connect capabilities by allowing | For more information, go to the “Cisco Unified | |||||
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| users to access an interactive voice response (IVR) | Mobility” chapter in the Cisco Unified | ||
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| system to originate a call from a remote device | Communications Manager Features and | ||
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| such as a cellular phone. | Services Guide. | ||
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| Music on hold |
| Plays music while callers are on hold. | For more information go to the “Music On | ||||
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| Hold” chapter in the Cisco Unified | ||
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| Communications Manager Features and | ||
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| Services Guide. | ||
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| Mute |
| Mutes the microphone from the handset or headset. | Requires no configuration. | ||||
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| Onhook Dialing |
| Allows a user to dial a number without going off | For more information, refer to the Cisco | ||||
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| hook. The user can then either pick up the handset | Unified IP Phone 6921, 6941, and 6961 User | ||
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| or press the Dial softkey. | Guide, “Basic Call Handling” chapter. | ||
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| Other group pickup | Allows a user to answer a call ringing on a phone | For more information, go to the “Call Pickup” | |||||
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| in another group that is associated with the user's | chapter in the Cisco Unified Communications | ||
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| group. | Manager Features and Services Guide. | ||
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| Privacy |
| Prevents users who share a line from adding | For more information refer to: | ||||
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| themselves to a call and from viewing information | • Cisco Unified Communications Manager | ||
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| on their phone display about the call of the other | |||
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| Administration Guide, “Cisco Unified IP | |||
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| user. | |||
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| Phone Configuration” chapter. | |||
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| • Cisco Unified Communications Manager | ||
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| System Guide, “Cisco Unified IP Phone” | ||
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| chapter. | ||
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| • Cisco Unified Communications Manager | ||
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| Features and Services Guide “Barge and | ||
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| Privacy” chapter. | ||
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| Private Line |
| The Cisco Unified Communications Manager | For more information, go to the “Directory | ||||
| Automated Ringdown | administrator can configure a phone number that | Number Configuration” chapter in the Cisco | |||||
| (PLAR) |
| the Cisco Unified IP Phone dials as soon as the | Unified Communications Manager | ||||
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| handset goes off hook. This can be useful for | Administration Guide. | ||
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| phones that are designated for calling emergency |
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| or “hotline” numbers. |
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| Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) | |||||
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