Cisco Systems OL-19025-01 manual Streaming Statistics

Page 113

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Streaming Statistics

Streaming Statistics

 

A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A

 

phone streams information when it is on a a call or running a service that sends or receives audio or data.

 

The streaming statistics areas on a phone’s web page provide information about the streams. Cisco

 

Unified IP Phones 6900 Series use only Stream 1.

 

To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing

 

the Web Page for a Phone” section on page 8-2, and then click the Stream 1 hyperlink.

 

Table 8-5describes the items in the Streaming Statistics areas.

Table 8-5

Streaming Statistics Area Items

 

 

 

 

Item

 

Description

 

 

 

 

Remote Address

 

IP address and UDP port of the destination of the stream.

 

 

 

 

Local Address

 

IP address and UPD port of the phone.

 

 

 

 

Start Time

 

Internal time stamp indicating when Cisco Unified Communications Manager requested

 

 

that the phone start transmitting packets.

 

 

 

 

Stream Status

 

Indication of whether streaming is active or not.

 

 

 

 

Host Name

 

Unique, fixed name that is automatically assigned to the phone based on its MAC address.

 

 

 

 

Sender Packets

 

Total number of RTP data packets transmitted by the phone since starting this connection.

 

 

The value is 0 if the connection is set to receive only mode.

 

 

 

 

Sender Octets

 

Total number of payload octets transmitted in RTP data packets by the phone since starting

 

 

this connection. The value is 0 if the connection is set to receive only mode.

 

 

 

 

Sender Codec

 

Type of audio encoding used for the transmitted stream.

 

 

 

Sender Reports Sent1

Number of times the RTCP Sender Report have been sent.

 

Sender Report Time Sent1

Internal time stamp indication when the last RTCP Sender Report was sent.

 

Rcvr Lost Packets

Total number of RTP data packets that have been lost since starting receiving data on this

 

 

connection. Defined as the number of expected packets less the number of packets actually

 

 

received, where the number of received packets includes any that are late or duplicate. The

 

 

value displays as 0 if the connection was set to send-only mode.

 

 

 

 

Avg Jitter

 

Estimate of mean deviation of the RTP data packet inter-arrival time, measured in

 

 

milliseconds. The value displays as 0 if the connection was set to send-only mode.

 

 

 

 

Rcvr Codec

 

Type of audio encoding used for the received stream.

 

 

 

Rcvr Reports Sent1

Number of times the RTCP Receiver Reports have been sent.

 

Rcvr Report Time Sent1

Internal time stamp indication when a RTCP Receiver Report was sent.

 

Rcvr Packets

 

Total number of RTP data packets received by the phone since starting receiving data on

 

 

this connection. Includes packets received from different sources if this is a multicast call.

 

 

The value displays as 0 if the connection was set to send-only mode.

 

 

 

 

Rcvr Octets

 

Total number of payload octets received in RTP data packets by the device since starting

 

 

reception on the connection. Includes packets received from different sources if this is a

 

 

multicast call. The value displays as 0 if the connection was set to send-only mode.

 

 

 

Cumulative Conceal Ratio

Total number of concealment frames divided by total number of speech frames received

 

 

from start of the voice stream.

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

OL-19025-01

8-9

 

 

 

Image 113
Contents Text Part Number OL-19025-01 Americas HeadquartersPage Page Page N T E N T S Footstand Configuring Features, Templates, Services, and Users Troubleshooting and Maintenance Network and Access Port Pinouts C-2 OL-19025-01 Audience OverviewOrganization Chapter DescriptionCisco Unified IP Phone 6900 Series Related DocumentationCisco Product Security Overview Document ConventionsConvention Description Boldface fontItalic screen font An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 6921, 6941, Buttons 2shows the main components of the Cisco Unified IP Phone OL-19025-01 OL-19025-01 3shows the main components of the Cisco Unified IP Phone OL-19025-01 What Networking Protocols are Used? Dynamic Host Configuration Protocol chapterNetworking Protocol Purpose Usage Notes Communications Manager System GuideRelated Topics Cisco Unified Communications ManagerSystem Guide Feature Overview Related Topic Configuring Telephony FeaturesProviding Users with Feature Information Access section on Feature DescriptionOL-19025-01 Purpose For More Information Unified Communications Manager Administration Communications Manager Administration GuideChapter in the Cisco Unified Communications Manager Communications Manager AdministrationTask Purpose For More Information Installing Cisco Unified IP Phones User Guide for Cisco Unified Communications Manager Network Setup IPv4 SetupRefer to Cisco Unified IP Phone 6921, 6941, Terminology Differences User Guide Administration and System GuidesA P T E R Related Topic Understanding the Phone Startup Process, Network Setup Menu, Providing Power to the Cisco Unified IP PhonePower Type Guidelines Power GuidelinesPower Outage Obtaining Additional Information about Power Understanding Phone Configuration FilesUnderstanding the Phone Startup Process Resolving Startup Problems,Purpose Related Topics Adding Phones to the Cisco UnifiedRequesting the Configuration File Requires MAC Method Address? Adding Phones with Auto-RegistrationAdding Phones with Auto-Registration and Taps Adding Phones with BAT Determining the MAC Address for a Cisco Unified IP PhoneNetwork Requirements Before You BeginNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork and Access Ports Headset HandsetSpeakerphone Audio Quality See the Network and Access Ports section on Installing the Cisco Unified IP PhoneSee the Headset section on page 3-3for supported See the Adding Phones to the Cisco UnifiedCisco Unified IP Phone 6921 and 6941 Cable Connections Cisco Unified IP Phone 6961 Cable Connections Footstand Reducing Power Consumption on the PhoneCisco Unified IP Phone 6921 Cisco Higher Viewing Angle Lower Viewing Angle Mounting the Phone to the WallVerifying the Phone Startup Process Hold Mute Speaker Configuring Startup Network SettingsOL-19025-01 Phone Configuration Menus on the Cisco Unified IP PhoneSelect Admin Settings Displaying a Configuration MenuProcedure Editing Values Unlocking and Locking OptionsSelect Network Setup MenuOption Description To Change PC Vlan IPv4 Setup Menu Options Related Topics OL-19025-01 Configuring Features, Templates, Services, and Users Feature Description Configuration Reference Features and Services Guide, Call Features and Services Guide, Cisco CallAdministration Guide, Directory Forward Maximum Hop Count service parameterCisco Unified Communications Communications Manager Features Communications Features and ServicesCodes and Forced Authorization Codes Extension Mobility chapter in the CiscoPoint Configuration chapter in the Cisco Speed Dials, Features and Services GuideButton Template for Personal Address Book or Cisco Communications Manager Administration Guide, Hunt GroupManager Feature and Services Guide Administration Guide, Message Waiting Features and Services Guide, MaliciousRefer to Cisco Unified Communications Manager System Guide, Cisco UnifiedUnified IP Phone 6921, 6941, and 6961 User Features and Services Guide BargeTemplate Configuration chapter Administration Guide, Phone ButtonFeatures and Services Guide, Quality Report Tool chapterAdministration Guide, Cisco Voice-Mail Administration Guide, Time PeriodPort Configuration chapter System Guide, Time-of-Day RoutingJoin and Direct Transfer Policy Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Modifying Phone Button Templates Configuring Personal DirectoryClick Save Configuring Softkey Templates DND Supported as aSetting Up Services Managing the User Options Web Pages Giving Users Access to the User Options Web PagesClick Save Selected/Changes Click Add SelectedEnter the appropriate search criteria and click Find Specifying Options that Appear on the User Options Web Pages Configuring the Phone to Support Call Waiting Customizing the Cisco Unified IP Phone Customizing and Modifying Configuration FilesDistinctiveRingList File Format Requirements Creating Custom Phone RingsPCM File Requirements for Custom Ring Types Configuring the Idle DisplayConfiguring a Custom Phone Ring Automatically Disabling the Cisco Unified IP Phone Backlight Field Description OL-19025-01 Model Information Screen, Status Menu, Model Information ScreenSelect Status Messages Status MenuStatus Messages Screen Message Description Possible Explanation and Action Menu section on page 4-4for details Network Setup Menu section onSetup Menu section on page 4-4for details on Network Statistics Screen Select Status Network Statistics Call Statistics Screen Voice Quality Metrics Select Call StatisticsOL-19025-01 Monitoring the Cisco Unified IP Phone Remotely Http//IPaddress Accessing the Web Page for a PhoneChoose Device Phone Disabling and Enabling Web Page AccessDevice Information Cisco Unified IP Phone Network SetupDescription Description Vlan Network StatisticsDevice Logs Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Resolving Startup Problems Troubleshooting and MaintenanceTroubleshooting and Maintenance Resolving Startup Problems Identifying Error Messages Choose Tools Control Center Feature Services Verifying DNS SettingsSymptom Cisco Unified IP Phone Unable to Obtain IP Address Verifying Dhcp Settings Cisco Unified IP Phone Resets UnexpectedlyVerifying the Physical Connection Identifying Intermittent Network OutagesVerifying the Voice Vlan Configuration Checking Static IP Address SettingsVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsSummary Explanation General Troubleshooting TipsChecking Power Connection Halfduxcollisionexceedthreshold Operation Performing Explanation Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Monitoring the Voice Quality of Calls Performing a Factory ResetMetric Change Condition Where to Go for More Troubleshooting InformationTroubleshooting Tips Cleaning the Cisco Unified IP Phone OL-19025-01 Providing Information to Users Via a Website How Users Access a Voice Messaging System Installing the Synchronizer How Users Configure Personal Directory EntriesConfiguring the Synchronizer Support for International Call Logging Supporting International UsersOL-19025-01 Specification Value or Range Physical and Operating Environment SpecificationsNetwork and Access Port Pinouts Cable SpecificationsNetwork Port Connector Access Port ConnectorPin Number Function OL-19025-01 Example User Information for these Procedures Basic Phone Administration StepsAdding a User to Cisco Unified Communications Manager Choose System Ldap Ldap Directory Adding a User From an External Ldap DirectoryClick Perform Full Sync Now Example johndoeProceed to the section Configuring the Phone, page D-4 Configuring the PhoneOL-19025-01 OL-19025-01 Click Device Associations Choose User Management End UserPerforming Final End User Configuration Steps Installing the Wall Mount Kit for Installing the Bracket Figure E-2 Mounting the Wall Bracket Figure E-3 Attaching the Phone Bracket Figure E-4 Preparing the Handset Hook Figure E-5 Attaching the Cables Figure E-6 Attaching the Phone to the Wall Bracket OL-19025-01 ADA Non-Lockable Wall Mount Kit for 6900 Series Cisco Unified IP Phone Non-Lockable Wall MountPackage includes these items ComponentsBefore You Begin Install Non-Lockable Wall Mount Kit for PhoneFigure F-4 Mount the Wall Bracket Figure F-5 Attach Phone Bracket Remove Phone from Non-Lockable Wall Mount Go to in Installing the Bracket, page E-2Figure F-7 Before You BeginFigure F-8 D E IN-2 IN-3 IN-4 Tftp Server IN-6 IN-7 IN-8
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