Cisco Systems OL-19470-01 manual Opening an IP Phone Web Interface, 13-18

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Note Your selections do not affect other users and will remain in effect for this report until you log out of Operations Manager or until you change your selections.

Opening an IP Phone Web Interface

You can open an IP phone web interface from an Audio Phones and Applications report or a Video Phones report by clicking one of these hyperlinks when available:

•Extension number

•IP address

•MAC address

Another window opens with information directly from the phone, including network configuration details, device, port, and Ethernet information for the specified IP phone.

Obtaining Usernames from LDAP for IP Phone Reports

Operations Manager can supply usernames on audio phone and video phone reports from a corporate LDAP server when the LDAP server is:

•Configured with information for all users.

•Not a secure LDAP server (does not use SSL authentication).

•Added to Operations Manager with the correct credentials and appropriate telephone number. The telephone number can be a phone number or a phone MAC address, depending on the LDAP configuration.

Usernames are updated in Operations Manager when IP phone discovery runs. IP phone discovery obtains users in the corporate directory that have the telephoneNumber attribute, and correlates data for them with information in Cisco Unified Communications Manager.

For more information, see the following topics:

•Understanding IP Phone Inventory Reports, page 13-11

Launching Tests for Selected Audio Phones

When the Launch button is present at the bottom right-hand corner of an Audio Phones and Applications report or Video Phones report, you can select phones from the report, and configure tests on them using one of the available options:

•SRST Test—Select one or more phones. See Configuring a Single SRST Test as Needed, page 18-9.

•Phone Test—Select one or more phones. See Creating and Running a Phone Test on Demand, page 10-13.

•Synthetic Test—Select one phone only. See Creating Synthetic Tests, page 9-6.

•Phone Status Tests—Select one or more phones. See Adding a Phone Status Test—Using the Create Phone Status Test Page, page 8-4.

 

User Guide for Cisco Unified Operations Manager

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OL-19470-01

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Contents Generating Audio Phone and Video Phone Reports 13-1Removed-SeeUsing the Removed IP Phones Report, 13-2Generating IP Phone Inventory Reports Searching for IP Phones13-3 Phone see Using Audio Phones and Applications Reports, Row Description13-4 Before You Begin Generating the Inventory Analysis ReportPolling, 13-5GUI Element Description/Action 13-613-7 Generating the All IP Phones/Lines Report Generating the Srst IP Phones Report13-8 Generating the All CTI Applications Report Generating the SIP Phones ReportGenerating the IP Communicators Report 13-9Column Description Generating the All ATA Devices ReportGenerating the Cisco 1040 Sensors Report 13-10Understanding IP Phone Inventory Reports Understanding the Associated Phone and Phone Detail Reports13-11 Columns and Buttons Description/Action 13-12Phones Report Tool Buttons Phone Polling,13-13 Inventory Report, Filtering Audio Phones and Applications ReportsApplications Reports, 13-1413-15 13-16 13-17 Launching Tests for Selected Audio Phones Opening an IP Phone Web InterfaceObtaining Usernames from Ldap for IP Phone Reports Understanding IP Phone Inventory Reports,Phones Missing from Audio Phones and Applications Reports 13-19Using IP Phone Outage Status Changes Reports Phone Status Change Details in this Report…13-20 Using the IP Phone Move Report 13-21Using the IP Phone Audit Report 13-22Using the Removed IP Phones Report 13-23Using the Extension Number Changes Report 13-24Using the Suspect Phone Report 13-25Using the Duplicate MAC/IP Address Report 13-26Exporting IP Phone Outage Status Reports 13-27Understanding IP Phone Movement Tracking 13-2813-29 Generating Video Phone Inventory Reports Searching for Video Phones13-30 On the video phone see Opening an IP Phone Web Interface, Video phone see Opening an IP Phone Web Interface,13-31 Generating the Video Phone Inventory Analysis Report 13-3213-33 13-34 Buttons Description/Action Generating the All Video Phones/Lines ReportUnderstanding the All Video Phones/Lines Report 13-35CCM/CME 13-36Generating the TelePresence Report Phone see Opening an IP Phone Web Interface,13-37 Generating the SIP Video Phones Report Understanding Video Phone ReportsGenerating the Srst Video Phones Report 13-3813-39 Filtering a Video Phones Report 13-4013-41 13-42 Using Video Phone Status Changes Reports Using the Video Phone Move Report13-43 Using the Video Phone Audit Report 13-44Using the Removed Video Phones Report 13-45Using the Video Phone Extension Number Changes Report 13-46Exporting Video Phone Status Changes Reports 13-4713-48
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