Cisco Systems OL-19470-01 manual Generating the All IP Phones/Lines Report, 13-8

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Step 3 Click View. The Inventory Analysis Report appears in another window. See Understanding IP Phone Inventory Reports, page 13-11.

You might not be able to see the list of Cisco Unified Communications Manager or switches in the popup

window that appears when you click . This occurs when the PIFServer process is down. Do the following:

•Check the status of PIFServer by using the command pdshow PIFServer from the command line.

•If PIFServer is down, use the Common Services start function. To do this:

1.From the Operations Manager home page, click CiscoWorks in the upper right-hand corner of the window. The CiscoWorks home page opens.

2.Under Common Services, select Server > Admin > Processes. The Process Management page appears, displaying process names in a table.

3.Locate the PIFServer process in the table, select the check box for it, and click Start.

Note Alternatively, you can bring PIFServer up using the command pdexec PIFServer from the command line. Use this approach if, for example, the web server is down.

Generating the All IP Phones/Lines Report

Step 1 Select Reports > Audio Phones and Applications > Audio Phones/Lines. The Audio Phones/Lines window appears.

Step 2 Select Audio Phones from the list, and click View. The Audio Phones/Lines report appears, displaying the information described in .

Note You can also generate the All IP Phones/Lines from the Monitoring Dashboard tab by selecting Click to View All Phones in the IP Phone Outage Status pane.

Generating the SRST IP Phones Report

The SRST IP Phones report shows a list of phones that are configured for Survivable Remote Site Telephony (SRST).

Step 1 Select Reports > Audio Phones and Applications > SRST IP Phones. The SRST IP Phones report appears in a new window, displaying information for the SRST configuration only. For more information, see Understanding IP Phone Inventory Reports, page 13-11.

	User Guide for Cisco Unified Operations Manager
13-8	OL-19470-01

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Contents Generating Audio Phone and Video Phone Reports 13-1Removed-SeeUsing the Removed IP Phones Report, 13-213-3 Generating IP Phone Inventory ReportsSearching for IP Phones 13-4 Phone see Using Audio Phones and Applications Reports,Row Description Generating the Inventory Analysis Report Polling,Before You Begin 13-5GUI Element Description/Action 13-613-7 13-8 Generating the All IP Phones/Lines ReportGenerating the Srst IP Phones Report Generating the SIP Phones Report Generating the IP Communicators ReportGenerating the All CTI Applications Report 13-9Generating the All ATA Devices Report Generating the Cisco 1040 Sensors ReportColumn Description 13-1013-11 Understanding IP Phone Inventory ReportsUnderstanding the Associated Phone and Phone Detail Reports Columns and Buttons Description/Action 13-1213-13 Phones Report Tool ButtonsPhone Polling, Filtering Audio Phones and Applications Reports Applications Reports,Inventory Report, 13-1413-15 13-16 13-17 Opening an IP Phone Web Interface Obtaining Usernames from Ldap for IP Phone ReportsLaunching Tests for Selected Audio Phones Understanding IP Phone Inventory Reports,Phones Missing from Audio Phones and Applications Reports 13-1913-20 Using IP Phone Outage Status Changes ReportsPhone Status Change Details in this Report… Using the IP Phone Move Report 13-21Using the IP Phone Audit Report 13-22Using the Removed IP Phones Report 13-23Using the Extension Number Changes Report 13-24Using the Suspect Phone Report 13-25Using the Duplicate MAC/IP Address Report 13-26Exporting IP Phone Outage Status Reports 13-27Understanding IP Phone Movement Tracking 13-2813-29 13-30 Generating Video Phone Inventory ReportsSearching for Video Phones 13-31 On the video phone see Opening an IP Phone Web Interface,Video phone see Opening an IP Phone Web Interface, Generating the Video Phone Inventory Analysis Report 13-3213-33 13-34 Generating the All Video Phones/Lines Report Understanding the All Video Phones/Lines ReportButtons Description/Action 13-35CCM/CME 13-3613-37 Generating the TelePresence ReportPhone see Opening an IP Phone Web Interface, Understanding Video Phone Reports Generating the Srst Video Phones ReportGenerating the SIP Video Phones Report 13-3813-39 Filtering a Video Phones Report 13-4013-41 13-42 13-43 Using Video Phone Status Changes ReportsUsing the Video Phone Move Report Using the Video Phone Audit Report 13-44Using the Removed Video Phones Report 13-45Using the Video Phone Extension Number Changes Report 13-46Exporting Video Phone Status Changes Reports 13-4713-48