Cisco Systems OL-19470-01 manual Understanding IP Phone Movement Tracking, 13-28

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Chapter 13 Generating Audio Phone and Video Phone Reports

Understanding IP Phone Movement Tracking

Understanding IP Phone Movement Tracking

Operations Manager gathers information from switches and Cisco Unified Communications Managers every 5 minutes to identify these types of IP phone moves:

•Intercluster—A phone that was previously registered with one Cisco Unified Communications Manager cluster is now registered with a different cluster.

•Physical—A phone that was physically connected to one switch port is now physically connected to a different switch port.

Operations Manager gathers this information only for phones that run Cisco Discovery Protocol (CDP), such as Cisco Unified IP Phone. For supported models, see the Supported and Interoperable Devices and Software Table for Cisco Unified Operations Manager. Operations Manager stores this information for a period of 30 days, after which it is purged from the database. (For information about the daily purging schedule, see Setting System-Wide Parameters Using System Preferences, page 20-10.)

Each time IP Phone Movement Tracking runs, fresh information becomes available for the following reports:

•IP Phone Audit

•IP Phone Move

•Removed IP Phones

•Video Phone Audit

•Video Phone Move

•Removed Video Phones

Understanding Phone Polling

The following information appears in phone reports and is gathered by Operations Manager directly from IP phones, daily beginning at 4 a.m:

•Serial Number—IP phone serial number

•Application Load ID—Identifier of the firmware running on the phone

•Load ID—Identifier of the factory-installed load running on the phone

Using Video Phones Reports

Note If you do not have the required software license, you will not be able to use Video Phones reports.

	User Guide for Cisco Unified Operations Manager
13-28	OL-19470-01

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Contents Generating Audio Phone and Video Phone Reports 13-1Removed-SeeUsing the Removed IP Phones Report, 13-2Searching for IP Phones Generating IP Phone Inventory Reports13-3 Row Description Phone see Using Audio Phones and Applications Reports,13-4 Generating the Inventory Analysis Report Polling,Before You Begin 13-5GUI Element Description/Action 13-613-7 Generating the Srst IP Phones Report Generating the All IP Phones/Lines Report13-8 Generating the SIP Phones Report Generating the IP Communicators ReportGenerating the All CTI Applications Report 13-9Generating the All ATA Devices Report Generating the Cisco 1040 Sensors ReportColumn Description 13-10Understanding the Associated Phone and Phone Detail Reports Understanding IP Phone Inventory Reports13-11 Columns and Buttons Description/Action 13-12Phone Polling, Phones Report Tool Buttons13-13 Filtering Audio Phones and Applications Reports Applications Reports,Inventory Report, 13-1413-15 13-16 13-17 Opening an IP Phone Web Interface Obtaining Usernames from Ldap for IP Phone ReportsLaunching Tests for Selected Audio Phones Understanding IP Phone Inventory Reports,Phones Missing from Audio Phones and Applications Reports 13-19Phone Status Change Details in this Report… Using IP Phone Outage Status Changes Reports13-20 Using the IP Phone Move Report 13-21Using the IP Phone Audit Report 13-22Using the Removed IP Phones Report 13-23Using the Extension Number Changes Report 13-24Using the Suspect Phone Report 13-25Using the Duplicate MAC/IP Address Report 13-26Exporting IP Phone Outage Status Reports 13-27Understanding IP Phone Movement Tracking 13-2813-29 Searching for Video Phones Generating Video Phone Inventory Reports13-30 Video phone see Opening an IP Phone Web Interface, On the video phone see Opening an IP Phone Web Interface,13-31 Generating the Video Phone Inventory Analysis Report 13-3213-33 13-34 Generating the All Video Phones/Lines Report Understanding the All Video Phones/Lines ReportButtons Description/Action 13-35CCM/CME 13-36Phone see Opening an IP Phone Web Interface, Generating the TelePresence Report13-37 Understanding Video Phone Reports Generating the Srst Video Phones ReportGenerating the SIP Video Phones Report 13-3813-39 Filtering a Video Phones Report 13-4013-41 13-42 Using the Video Phone Move Report Using Video Phone Status Changes Reports13-43 Using the Video Phone Audit Report 13-44Using the Removed Video Phones Report 13-45Using the Video Phone Extension Number Changes Report 13-46Exporting Video Phone Status Changes Reports 13-4713-48