Cisco Systems OL-19470-01 manual 13-42

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Video Phones Reports

GUI Element

Description/Action

 

 

 

CCM/CME pane

• Exclude check box—Deselected by default. Select to exclude phones that

 

belong to any Cisco Unified Communications Manager, Cisco Unified

 

Communications Manager cluster, and Cisco Unified Communications

 

Manager Express in the list box.

 

• List box—Enter a comma-separated list of Cisco Unified Communications

 

Managers, Cisco Unified Communications Manager clusters, and

 

instances of Cisco Unified Communications Manager Express, or select

 

them as follows:

 

 

1.

Click

. The Select CCM/CCM Cluster/CME dialog box

 

 

appears.

 

 

2.

In the CCM/CCM Cluster/CME Selector, expand groups and select

 

 

one or more instances of the following: Cisco Unified

 

 

Communications Manager, Cisco Unified Communications Manager

 

 

cluster, and Cisco Unified Communications Manager Express.

 

3.

Click OK.

 

 

 

Switch pane

• Exclude check box—Deselected by default. Select to exclude phones that

 

are connected to any switch in the list box.

 

• List box—Enter a comma-separated list of switches, or select them as

 

follows:

 

 

1.

Click

. The Inventory Analysis Switch Selection dialog box

 

 

appears.

 

 

2.

In the Switch Selector, expand groups and select switches.

 

3.

Click OK.

 

 

 

SRST Router pane

• Exclude check box—Deselected by default. Select to exclude phones that

 

use any SRST router in the list box.

 

• List box—Enter a comma-separated list of switches, or select them as

 

follows:

 

 

1.

Click

. The Inventory Analysis Router Selection dialog box

 

 

appears.

 

 

2.

In the Router Selector, expand groups and select routers.

 

3.

Click OK.

 

 

 

 

 

Step 2 Click OK. The filter dialog box closes and the video phone report refreshes. For more information, see Understanding IP Phone Inventory Reports, page 13-11.

You might not be able to see the list of Cisco Unified Communications Managers or switches in the

popup window that appears when you click . This occurs when the PIFServer process is down. Do the following:

•Check the status of PIFServer by using the command pdshow PIFServer from the command line.

•If PIFServer is down, use the Common Services start function. To do this:

1.From the Operations Manager home page, click CiscoWorks in the upper right-hand corner of the window. The CiscoWorks home page opens.

 

User Guide for Cisco Unified Operations Manager

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OL-19470-01

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Contents Generating Audio Phone and Video Phone Reports 13-1Removed-SeeUsing the Removed IP Phones Report, 13-2Generating IP Phone Inventory Reports Searching for IP Phones13-3 Phone see Using Audio Phones and Applications Reports, Row Description13-4 Before You Begin Generating the Inventory Analysis ReportPolling, 13-5GUI Element Description/Action 13-613-7 Generating the All IP Phones/Lines Report Generating the Srst IP Phones Report13-8 Generating the All CTI Applications Report Generating the SIP Phones ReportGenerating the IP Communicators Report 13-9Column Description Generating the All ATA Devices ReportGenerating the Cisco 1040 Sensors Report 13-10Understanding IP Phone Inventory Reports Understanding the Associated Phone and Phone Detail Reports13-11 Columns and Buttons Description/Action 13-12Phones Report Tool Buttons Phone Polling,13-13 Inventory Report, Filtering Audio Phones and Applications ReportsApplications Reports, 13-1413-15 13-16 13-17 Launching Tests for Selected Audio Phones Opening an IP Phone Web InterfaceObtaining Usernames from Ldap for IP Phone Reports Understanding IP Phone Inventory Reports,Phones Missing from Audio Phones and Applications Reports 13-19Using IP Phone Outage Status Changes Reports Phone Status Change Details in this Report…13-20 Using the IP Phone Move Report 13-21Using the IP Phone Audit Report 13-22Using the Removed IP Phones Report 13-23Using the Extension Number Changes Report 13-24Using the Suspect Phone Report 13-25Using the Duplicate MAC/IP Address Report 13-26Exporting IP Phone Outage Status Reports 13-27Understanding IP Phone Movement Tracking 13-2813-29 Generating Video Phone Inventory Reports Searching for Video Phones13-30 On the video phone see Opening an IP Phone Web Interface, Video phone see Opening an IP Phone Web Interface,13-31 Generating the Video Phone Inventory Analysis Report 13-3213-33 13-34 Buttons Description/Action Generating the All Video Phones/Lines ReportUnderstanding the All Video Phones/Lines Report 13-35CCM/CME 13-36Generating the TelePresence Report Phone see Opening an IP Phone Web Interface,13-37 Generating the SIP Video Phones Report Understanding Video Phone ReportsGenerating the Srst Video Phones Report 13-3813-39 Filtering a Video Phones Report 13-4013-41 13-42 Using Video Phone Status Changes Reports Using the Video Phone Move Report13-43 Using the Video Phone Audit Report 13-44Using the Removed Video Phones Report 13-45Using the Video Phone Extension Number Changes Report 13-46Exporting Video Phone Status Changes Reports 13-4713-48
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