Page 23
Chapter 13 Generating Audio Phone and Video Phone Reports
Using Audio Phones and Applications Reports
Step 1 Select Reports > Audio Phones and Applications > IP Phone Outage Status > IP Phone Audit. The IP Phone Status reports page appears.
Step 2 Select the time period (24 hours - 30 days) from the list and click View. The IP Phone Audit report appears, displaying the information described in the following table.
Column | Description |
| |
Extension | Extension number of the IP phone. |
| |
IP Address | IP address of the IP phone. |
| |
MAC Address | MAC address of the IP phone. |
| |
CCM/CME Address | Cisco Unified Communications Manager or Cisco Unified Communications |
| Manager Express address. |
| |
Switch Address | IP address of the switch to which the IP phone is connected. |
| |
Switch Port | Switch port used by the IP phone. |
| |
Time | Time of audit on the Cisco Unified Communications Manager. |
| Note Audit date and time are taken directly from Cisco Unified |
| Communications Manager without adjustment for time zone |
| differences, if any exist, between Cisco Unified Communications |
| Manager and Operations Manager systems. |
| |
Audit Type | One of the following: |
| • add—Phone added to the network. |
| • remove—Phone removed from the network. |
| • unregistered—From Cisco Unified Communications Manager. |
| • registered—With Cisco Unified Communications Manager. |
| |
| |
Note The IP Phone Audit report is not supported for Cisco Wireless IP Phone 7920.
Using the Removed IP Phones Report
The Removed IP Phones report lists phones that have been removed during the previous 1 to 30 days. Operations Manager gathers the information used in this report every 5 minutes (see Understanding IP Phone Movement Tracking, page 13-28.) Therefore, you can run this report and obtain fresh data about once every 5 minutes.
Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Removed IP
Phones. The IP Phone Status reports page appears.
Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Removed IP Phones report appears in a new window, displaying the information described in the following table.
| | User Guide for Cisco Unified Operations Manager | | |
| | |
| OL-19470-01 | | | 13-23 | |
| | | |
Contents
13-1
Generating Audio Phone and Video Phone Reports
13-2
Removed-SeeUsing the Removed IP Phones Report,
13-3
Generating IP Phone Inventory Reports
Searching for IP Phones
13-4
Phone see Using Audio Phones and Applications Reports,
Row Description
13-5
Generating the Inventory Analysis Report
Polling,
Before You Begin
13-6
GUI Element Description/Action
13-7
13-8
Generating the All IP Phones/Lines Report
Generating the Srst IP Phones Report
13-9
Generating the SIP Phones Report
Generating the IP Communicators Report
Generating the All CTI Applications Report
13-10
Generating the All ATA Devices Report
Generating the Cisco 1040 Sensors Report
Column Description
13-11
Understanding IP Phone Inventory Reports
Understanding the Associated Phone and Phone Detail Reports
13-12
Columns and Buttons Description/Action
13-13
Phones Report Tool Buttons
Phone Polling,
13-14
Filtering Audio Phones and Applications Reports
Applications Reports,
Inventory Report,
13-15
13-16
13-17
Understanding IP Phone Inventory Reports,
Opening an IP Phone Web Interface
Obtaining Usernames from Ldap for IP Phone Reports
Launching Tests for Selected Audio Phones
13-19
Phones Missing from Audio Phones and Applications Reports
13-20
Using IP Phone Outage Status Changes Reports
Phone Status Change Details in this Report…
13-21
Using the IP Phone Move Report
13-22
Using the IP Phone Audit Report
13-23
Using the Removed IP Phones Report
13-24
Using the Extension Number Changes Report
13-25
Using the Suspect Phone Report
13-26
Using the Duplicate MAC/IP Address Report
13-27
Exporting IP Phone Outage Status Reports
13-28
Understanding IP Phone Movement Tracking
13-29
13-30
Generating Video Phone Inventory Reports
Searching for Video Phones
13-31
On the video phone see Opening an IP Phone Web Interface,
Video phone see Opening an IP Phone Web Interface,
13-32
Generating the Video Phone Inventory Analysis Report
13-33
13-34
13-35
Generating the All Video Phones/Lines Report
Understanding the All Video Phones/Lines Report
Buttons Description/Action
13-36
CCM/CME
13-37
Generating the TelePresence Report
Phone see Opening an IP Phone Web Interface,
13-38
Understanding Video Phone Reports
Generating the Srst Video Phones Report
Generating the SIP Video Phones Report
13-39
13-40
Filtering a Video Phones Report
13-41
13-42
13-43
Using Video Phone Status Changes Reports
Using the Video Phone Move Report
13-44
Using the Video Phone Audit Report
13-45
Using the Removed Video Phones Report
13-46
Using the Video Phone Extension Number Changes Report
13-47
Exporting Video Phone Status Changes Reports
13-48