Cisco Systems OL-19470-01 For more information, see Opening an IP Phone Web Interface, 13-29

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Video Phones Reports

Video Phones reports provide two types of reports: inventory and video phone status change:

Inventory reports—Provide detailed video phone data, reflecting the current status of video phones in your network. These reports enable you to search for a few video phones, list a specific set of video phones—such as phones connected to a switch or phones in SRST mode—or view all video phones and lines:

Search—Use Search to view information for a few video phones or a single video phone; search enables you to find phones using all or part of an extension number, IP address, or MAC address. See Searching for Video Phones, page 13-30.

Inventory Analysis—Use the Inventory Analysis report to display video phones that meet criteria that you specify; for example, video phones that are registered to a particular Cisco Unified Communications Manager or video phones that are not connected to particular switches. See Generating the Video Phone Inventory Analysis Report, page 13-32and 3.

Video Phones/Lines—Use the Video Phones/Lines report to view data for all video phones that Operations Manager is monitoring. See Understanding the All Video Phones/Lines Report, page 13-35and Understanding Video Phone Reports, page 13-38.

TelePresence—Use the TelePresence report to view data for all TelePresence video phone devices and the Cisco Unified IP Phone 7970 associated with the corresponding TelePresence. See Generating the TelePresence Report, page 13-37.

SRST Video Phones—Use the SRST Video Phones report to view data for video phones that are configured for Survivable Remote Site Telephony (SRST) only. See Generating the SRST Video Phones Report, page 13-38.

Note Video phones that are configured for SRST are also included in the All Video Phones/Lines report and can be included in the Inventory Analysis report.

SIP Video Phones—Use the SIP Video Phones report to view data for all SIP video phones that Operations Manager is monitoring. See Generating the SRST Video Phones Report, page 13-38.

When a web interface is accessible for a video phone, you can open it from most video phone reports by clicking the hyperlink for one of the following:

Extension number

MAC address

Video phone IP address

For more information, see Opening an IP Phone Web Interface, page 13-18.

Video Phone Status Changes reports—Provide data for video phones that have undergone a status change during the previous 1 to 30 days:

Video Phone Move—Use the Video Phone Move report to view data for phones that have been connected to a different switch or switch port or that have registered to a different Cisco Unified Communications Manager. See Using the Video Phone Move Report, page 13-43.

Video Phone Audit—Use the Video Phone Audit report to obtain a summary of changes, including data for phones that have moved, been removed, undergone an extension number change, appeared in inventory with a duplicate MAC or IP address, or become suspect. See Using the IP Phone Audit Report, page 13-22.

Removed Video Phones—SeeUsing the Removed Video Phones Report, page 13-45.

Extension Number Change—SeeUsing the Video Phone Extension Number Changes Report, page 13-46.

 

 

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Contents 13-1 Generating Audio Phone and Video Phone Reports13-2 Removed-SeeUsing the Removed IP Phones Report,13-3 Generating IP Phone Inventory ReportsSearching for IP Phones 13-4 Phone see Using Audio Phones and Applications Reports,Row Description Polling, Generating the Inventory Analysis ReportBefore You Begin 13-513-6 GUI Element Description/Action13-7 13-8 Generating the All IP Phones/Lines ReportGenerating the Srst IP Phones Report Generating the IP Communicators Report Generating the SIP Phones ReportGenerating the All CTI Applications Report 13-9Generating the Cisco 1040 Sensors Report Generating the All ATA Devices ReportColumn Description 13-1013-11 Understanding IP Phone Inventory ReportsUnderstanding the Associated Phone and Phone Detail Reports 13-12 Columns and Buttons Description/Action13-13 Phones Report Tool ButtonsPhone Polling, Applications Reports, Filtering Audio Phones and Applications ReportsInventory Report, 13-1413-15 13-16 13-17 Obtaining Usernames from Ldap for IP Phone Reports Opening an IP Phone Web InterfaceLaunching Tests for Selected Audio Phones Understanding IP Phone Inventory Reports,13-19 Phones Missing from Audio Phones and Applications Reports13-20 Using IP Phone Outage Status Changes ReportsPhone Status Change Details in this Report… 13-21 Using the IP Phone Move Report13-22 Using the IP Phone Audit Report13-23 Using the Removed IP Phones Report13-24 Using the Extension Number Changes Report13-25 Using the Suspect Phone Report13-26 Using the Duplicate MAC/IP Address Report13-27 Exporting IP Phone Outage Status Reports13-28 Understanding IP Phone Movement Tracking13-29 13-30 Generating Video Phone Inventory ReportsSearching for Video Phones 13-31 On the video phone see Opening an IP Phone Web Interface,Video phone see Opening an IP Phone Web Interface, 13-32 Generating the Video Phone Inventory Analysis Report13-33 13-34 Understanding the All Video Phones/Lines Report Generating the All Video Phones/Lines ReportButtons Description/Action 13-3513-36 CCM/CME13-37 Generating the TelePresence ReportPhone see Opening an IP Phone Web Interface, Generating the Srst Video Phones Report Understanding Video Phone ReportsGenerating the SIP Video Phones Report 13-3813-39 13-40 Filtering a Video Phones Report13-41 13-42 13-43 Using Video Phone Status Changes ReportsUsing the Video Phone Move Report 13-44 Using the Video Phone Audit Report13-45 Using the Removed Video Phones Report13-46 Using the Video Phone Extension Number Changes Report13-47 Exporting Video Phone Status Changes Reports13-48