Cisco Systems OL-19470-01 manual Exporting IP Phone Outage Status Reports, 13-27

Page 27

Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column

Description

 

 

 

 

Extension

Extension number of the duplicate IP phone.

 

 

 

IP Address

One of the following:

 

• If the problem is a shared MAC address, the IP address of the duplicate IP

 

phone

 

• If the problem is a shared IP address, the IP address in question

 

 

 

MAC Address

One of the following:

 

• If the problem is a shared IP address, the MAC address of the duplicate IP

 

phone

 

• If the problem is a shared MAC address, the MAC address in question

 

 

 

Switch Address

IP address of the switch to which the duplicate IP phone is connected.

 

 

 

Switch Port

Switch port used by the duplicate IP phone.

 

 

 

Indication

Indicates the Cisco Unified Communications Manager registration status of the IP

 

phone: duplicate ip.

 

 

 

 

 

 

Exporting IP Phone Outage Status Reports

Use this procedure to enable Operations Manager to generate IP Phone Outage Status reports once every 24 hours and store them on the Operations Manager system in comma-separated values (CSV) and PDF formats. The creation date and time are used to name the report files. The filename format is typeofreport_date_time.filetype.

Note

Operations Manager does not automatically purge these report files. You must remove them manually.

 

 

 

 

 

 

 

 

Step 1

Select Reports > Audio Phones and Applications > IP Phone Status Changes > Export. The

 

automatically Export 24-Hour IP Phone Status reports page appears, displaying the information

 

described in the following table.

 

 

 

 

 

GUI Element

Description/Action

 

 

 

 

 

Reports pane

For each IP Phone Outage Status report that you want to generate and save

 

 

nightly, select at least one of the following:

 

 

• CSV check box—Save the report in CSV format.

 

 

• PDF check box—Save the report in PDF format.

 

 

 

 

 

Generate pane

• Save at—A default location for storing the reports on the Operations

 

 

Manager server is displayed; you can enter another location on the server.

 

 

• E-mail to—(Optional) Enter a complete e-mail address.

 

 

 

 

Step 2

Click Apply.

 

 

 

 

 

 

 

 

User Guide for Cisco Unified Operations Manager

 

 

 

 

 

 

OL-19470-01

 

 

13-27

 

 

 

 

 

Page 26 Page 28
Image 27
Page 26 Page 28
Contents 13-1 Generating Audio Phone and Video Phone Reports13-2 Removed-SeeUsing the Removed IP Phones Report,Generating IP Phone Inventory Reports Searching for IP Phones13-3 Phone see Using Audio Phones and Applications Reports, Row Description13-4 13-5 Generating the Inventory Analysis ReportPolling, Before You Begin13-6 GUI Element Description/Action13-7 Generating the All IP Phones/Lines Report Generating the Srst IP Phones Report13-8 13-9 Generating the SIP Phones ReportGenerating the IP Communicators Report Generating the All CTI Applications Report13-10 Generating the All ATA Devices ReportGenerating the Cisco 1040 Sensors Report Column DescriptionUnderstanding IP Phone Inventory Reports Understanding the Associated Phone and Phone Detail Reports13-11 13-12 Columns and Buttons Description/ActionPhones Report Tool Buttons Phone Polling,13-13 13-14 Filtering Audio Phones and Applications ReportsApplications Reports, Inventory Report,13-15 13-16 13-17 Understanding IP Phone Inventory Reports, Opening an IP Phone Web InterfaceObtaining Usernames from Ldap for IP Phone Reports Launching Tests for Selected Audio Phones13-19 Phones Missing from Audio Phones and Applications ReportsUsing IP Phone Outage Status Changes Reports Phone Status Change Details in this Report…13-20 13-21 Using the IP Phone Move Report13-22 Using the IP Phone Audit Report13-23 Using the Removed IP Phones Report13-24 Using the Extension Number Changes Report13-25 Using the Suspect Phone Report13-26 Using the Duplicate MAC/IP Address Report13-27 Exporting IP Phone Outage Status Reports13-28 Understanding IP Phone Movement Tracking13-29 Generating Video Phone Inventory Reports Searching for Video Phones13-30 On the video phone see Opening an IP Phone Web Interface, Video phone see Opening an IP Phone Web Interface,13-31 13-32 Generating the Video Phone Inventory Analysis Report13-33 13-34 13-35 Generating the All Video Phones/Lines ReportUnderstanding the All Video Phones/Lines Report Buttons Description/Action13-36 CCM/CMEGenerating the TelePresence Report Phone see Opening an IP Phone Web Interface,13-37 13-38 Understanding Video Phone ReportsGenerating the Srst Video Phones Report Generating the SIP Video Phones Report13-39 13-40 Filtering a Video Phones Report13-41 13-42 Using Video Phone Status Changes Reports Using the Video Phone Move Report13-43 13-44 Using the Video Phone Audit Report13-45 Using the Removed Video Phones Report13-46 Using the Video Phone Extension Number Changes Report13-47 Exporting Video Phone Status Changes Reports13-48
Top Page Image Contents