Cisco Systems OL-19470-01 manual Using Video Phone Status Changes Reports, 13-43

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Video Phones Reports

2.Under Common Services, select Server > Admin > Processes. The Process Management page appears, displaying process names in a table.

3.Locate the PIFserver process in the table, select the check box for it, and click Start.

Note Alternatively, you can bring PIFServer up using the command pdexec PIFServer from the command line. Use this approach if, for example, the web server is down.

Using Video Phone Status Changes Reports

Video Phone Status Changes reports supply information for phones that have undergone a status change during the previous 1 to 30 days.

The Video Phone Audit report provides a summary of all of these changes (see Using the Video Phone Audit Report, page 13-44). Additional Video Phone Status Changes reports focus on particular types of changes, as shown in the following table.

Phone Status Change

Details in this Report…

 

 

Connection—Connected to a

Using the Video Phone Move Report, page 13-43

different switch or switch port

 

 

 

Extension number change

Using the Video Phone Extension Number Changes Report,

 

page 13-46

 

 

Removed

Using the Removed Video Phones Report, page 13-45

 

 

Using the Video Phone Move Report

The Video Phone Move report displays video phones that have moved, including details about the phone before and after the move. The Video Phone Move report shows the time at which the video phone move was detected, and not the time at which the move occurred.

Information for the Video Phone Move report is gathered every 5 minutes by Video Phone Movement Tracking (see Understanding IP Phone Movement Tracking, page 13-28). Video Phone Movement Tracking checks all the switches and Cisco Unified Communications Managers, identifies the list of changes, and generates the data on video phone moves.

Note You obtain fresh data for the Video Phone Move report about once every 5 minutes. Close the report and regenerate it to refresh the data.

Step 1 Select Reports > Video Phones > Video Phone Move. The Video Phone Status Reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Video Phone Move report appears, displaying the information described in the following table.

 

 

User Guide for Cisco Unified Operations Manager

 

 

 

 

 

 

OL-19470-01

 

 

13-43

 

 

 

 

 

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Contents 13-1 Generating Audio Phone and Video Phone Reports13-2 Removed-SeeUsing the Removed IP Phones Report,Searching for IP Phones Generating IP Phone Inventory Reports13-3 Row Description Phone see Using Audio Phones and Applications Reports,13-4 13-5 Generating the Inventory Analysis ReportPolling, Before You Begin13-6 GUI Element Description/Action13-7 Generating the Srst IP Phones Report Generating the All IP Phones/Lines Report13-8 13-9 Generating the SIP Phones ReportGenerating the IP Communicators Report Generating the All CTI Applications Report13-10 Generating the All ATA Devices ReportGenerating the Cisco 1040 Sensors Report Column DescriptionUnderstanding the Associated Phone and Phone Detail Reports Understanding IP Phone Inventory Reports13-11 13-12 Columns and Buttons Description/ActionPhone Polling, Phones Report Tool Buttons13-13 13-14 Filtering Audio Phones and Applications ReportsApplications Reports, Inventory Report,13-15 13-16 13-17 Understanding IP Phone Inventory Reports, Opening an IP Phone Web InterfaceObtaining Usernames from Ldap for IP Phone Reports Launching Tests for Selected Audio Phones13-19 Phones Missing from Audio Phones and Applications ReportsPhone Status Change Details in this Report… Using IP Phone Outage Status Changes Reports13-20 13-21 Using the IP Phone Move Report13-22 Using the IP Phone Audit Report13-23 Using the Removed IP Phones Report13-24 Using the Extension Number Changes Report13-25 Using the Suspect Phone Report13-26 Using the Duplicate MAC/IP Address Report13-27 Exporting IP Phone Outage Status Reports13-28 Understanding IP Phone Movement Tracking13-29 Searching for Video Phones Generating Video Phone Inventory Reports13-30 Video phone see Opening an IP Phone Web Interface, On the video phone see Opening an IP Phone Web Interface,13-31 13-32 Generating the Video Phone Inventory Analysis Report13-33 13-34 13-35 Generating the All Video Phones/Lines ReportUnderstanding the All Video Phones/Lines Report Buttons Description/Action13-36 CCM/CMEPhone see Opening an IP Phone Web Interface, Generating the TelePresence Report13-37 13-38 Understanding Video Phone ReportsGenerating the Srst Video Phones Report Generating the SIP Video Phones Report13-39 13-40 Filtering a Video Phones Report13-41 13-42 Using the Video Phone Move Report Using Video Phone Status Changes Reports13-43 13-44 Using the Video Phone Audit Report13-45 Using the Removed Video Phones Report13-46 Using the Video Phone Extension Number Changes Report13-47 Exporting Video Phone Status Changes Reports13-48
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