Cisco Systems OL-19470-01 manual Using the Suspect Phone Report, 13-25

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Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column

Description

 

 

Extension

Extension number of the IP phone.

 

 

IP Address

IP address of the IP phone.

 

 

MAC Address

MAC address of the IP phone.

 

 

CCM Address

Cisco Unified Communications Manager address.

 

 

Switch Address

IP address of the switch to which the IP phone was previously connected.

 

 

Switch Port

Switch port to which the IP phone was previously connected.

 

 

Time

Time that Operations Manager determined that the extension number changed.

 

 

 

 

Note The Extension Number Changes report is not supported for Cisco Wireless IP Phone 7920.

Using the Suspect Phone Report

The Suspect Phone report displays the attributes of all IP phones in your network that:

Have not registered with a Cisco Unified Communications Manager.

Have made an unsuccessful attempt to register with a Cisco Unified Communications Manager.

Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Suspect. The IP Phone Status reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. If there are any suspect IP phones, the Suspect Phone report appears in a new window, displaying the information described in the following table.

Column

Description

 

 

Extension

Extension number of the suspect IP phone.

 

 

IP Address

IP address of the suspect IP phone.

 

 

MAC Address

MAC address of the suspect IP phone.

 

 

Switch Address

IP address of the switch to which the suspect IP phone is connected.

 

 

Switch Port

Switch port used by the suspect IP phone.

 

 

Indication

Indicates the Cisco Unified Communications Manager registration status of the IP

 

phone.

 

 

 

 

 

 

User Guide for Cisco Unified Operations Manager

 

 

 

 

 

 

OL-19470-01

 

 

13-25

 

 

 

 

 

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Contents 13-1 Generating Audio Phone and Video Phone Reports13-2 Removed-SeeUsing the Removed IP Phones Report,Searching for IP Phones Generating IP Phone Inventory Reports13-3 Row Description Phone see Using Audio Phones and Applications Reports,13-4 Polling, Generating the Inventory Analysis ReportBefore You Begin 13-513-6 GUI Element Description/Action13-7 Generating the Srst IP Phones Report Generating the All IP Phones/Lines Report13-8 Generating the IP Communicators Report Generating the SIP Phones ReportGenerating the All CTI Applications Report 13-9Generating the Cisco 1040 Sensors Report Generating the All ATA Devices ReportColumn Description 13-10Understanding the Associated Phone and Phone Detail Reports Understanding IP Phone Inventory Reports13-11 13-12 Columns and Buttons Description/ActionPhone Polling, Phones Report Tool Buttons13-13 Applications Reports, Filtering Audio Phones and Applications ReportsInventory Report, 13-1413-15 13-16 13-17 Obtaining Usernames from Ldap for IP Phone Reports Opening an IP Phone Web InterfaceLaunching Tests for Selected Audio Phones Understanding IP Phone Inventory Reports,13-19 Phones Missing from Audio Phones and Applications ReportsPhone Status Change Details in this Report… Using IP Phone Outage Status Changes Reports13-20 13-21 Using the IP Phone Move Report13-22 Using the IP Phone Audit Report13-23 Using the Removed IP Phones Report13-24 Using the Extension Number Changes Report13-25 Using the Suspect Phone Report13-26 Using the Duplicate MAC/IP Address Report13-27 Exporting IP Phone Outage Status Reports13-28 Understanding IP Phone Movement Tracking13-29 Searching for Video Phones Generating Video Phone Inventory Reports13-30 Video phone see Opening an IP Phone Web Interface, On the video phone see Opening an IP Phone Web Interface,13-31 13-32 Generating the Video Phone Inventory Analysis Report13-33 13-34 Understanding the All Video Phones/Lines Report Generating the All Video Phones/Lines ReportButtons Description/Action 13-3513-36 CCM/CMEPhone see Opening an IP Phone Web Interface, Generating the TelePresence Report13-37 Generating the Srst Video Phones Report Understanding Video Phone ReportsGenerating the SIP Video Phones Report 13-3813-39 13-40 Filtering a Video Phones Report13-41 13-42 Using the Video Phone Move Report Using Video Phone Status Changes Reports13-43 13-44 Using the Video Phone Audit Report13-45 Using the Removed Video Phones Report13-46 Using the Video Phone Extension Number Changes Report13-47 Exporting Video Phone Status Changes Reports13-48