Cisco Systems 7942G manual Understanding Lines and Calls

Page 21

 

 

 

 

An Overview of Your Phone

 

 

 

 

 

 

Item

Description

For more information, see...

 

 

 

 

 

7

Settings button

Opens and closes the Settings menu. Use the

Changing Phone Settings,

 

 

 

button to change phone screen contrast and

page 1

 

 

 

ring settings.

 

 

 

 

 

 

8

Services button

Opens and closes the Services menu.

Using the User Options Web

 

 

 

 

Pages, page 1

 

 

 

 

 

9

Volume button

Controls the handset, headset, and

Using a Handset, Headset, and

 

 

 

speakerphone volume (off hook) and the

Speakerphone, page 1

 

 

 

 

 

 

ringer volume (on hook).

 

 

 

 

 

 

10

Speaker button

Toggles the speakerphone on or off. When

Using a Handset, Headset, and

 

 

 

the speakerphone is on, the button is lit.

Speakerphone, page 1

 

 

 

 

 

11

Mute button

Toggles the microphone on or off. When

Using Mute, page 8

 

 

 

the microphone is muted, the button is lit.

 

 

 

 

 

 

12

Headset button

Toggles the headset on or off. When the

Using a Handset, Headset, and

 

 

 

headset is on, the button is lit.

Speakerphone, page 1

 

 

 

 

 

13

Navigation button

Enables you to scroll through menus and

Using Call Logs, page 1

 

 

 

highlight items. When the phone is on

 

 

 

 

hook, displays phone numbers from your

 

 

 

 

Placed Calls log.

 

 

 

 

 

 

14

Keypad

Enables you to dial phone numbers, enter

Basic Call Handling, page 1

 

 

 

letters, and choose menu items.

 

 

 

 

 

 

15

Softkey buttons

Each button activates a softkey option

Understanding Phone Screen

 

 

 

(displayed on your phone screen).

Features, page 7

 

 

 

 

 

16

Handset light strip

Indicates an incoming call or new

Accessing Voice Messages,

 

 

 

voice message.

page 1

 

 

 

 

 

Understanding Lines and Calls

The terms lines and calls can be easily confused.

Lines—Each line corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to six lines, depending on your phone and configuration. To

see how many lines you have, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons: .

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Audio Quality Headset SupportUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962GCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942GDescription For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons5, and Viewing Multiple Calls, Understanding Phone Screen FeaturesCleaning the Phone Screen Understanding Feature Buttons and MenusUnderstanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and SccpAn Overview of Your Phone OL-22333-01 Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerTips Corporate DirectoryChoose Personal Address Book Personal Directory toUsing Your Personal Configuring Fast Dials onWeb, Address Book onAnswer Answering a CallEnding a Call Calls Using a Single PhoneSee Managing Business TipIf you want to Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Press DND or Do Not Disturb Using Do Not DisturbUsing Conference Features Making Conference CallsSee Viewing or Removing Conference Participants, Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants ParticipantIf you want to Then Advanced Call Handling Speed DialingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls VPN Configuration If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenTips EM Service Using Cisco Extension MobilityChange Credentials Press ChangePINSee Answering a Call, Access Lists for Mobile Connect,See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone,OL-22333-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22333-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsOptions Web Pages, Customizing the Phone ScreenUser Preferences Contrast User Preferences Background ImagesChanging Phone Settings OL-22333-01 Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each stores Missed Calls, Placed Calls, or Received CallsState, Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast DialUsing Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing the Personal Directory on the Web Configuring Features and Services on the WebUser Options Device Choose User Options Personal Address BookIf you want to Then do this after you log Click Service URLChoose User Options Device Choose User Options Fast DialsAssign a line button for Fast Dial Choose User Options Device Click Service URLSetting Up Phone Services on the Web Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Delete Selected Click Phone ServicesServices Controlling User Settings on the WebFeature buttons Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialerNetwork Configuration Host NameUnderstanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation CallBack failsViewing Phone Administration Data If you are asked to Then Using the Quality Reporting ToolOL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps
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