Cisco Systems 7942G manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on

Press

? .

 

the phone

 

 

 

 

 

Place a call

Lift the handset or press

 

the speakerphone or

 

headset.

 

 

 

Redial a number

Press Redial. Or press

 

the Navigation button

 

while on hook to see

 

your Placed Calls log.

 

 

Switch to the handset

Pick up the handset.

during a call

 

 

 

 

 

 

 

Switch to the speaker

Press

or

, then

or headset during a call

hang up the handset.

 

 

 

 

Mute your phone

Press

.

 

 

 

 

Use your call logs

Press

to choose a

 

call log. To dial,

 

 

highlight a listing and go

 

off hook.

 

 

 

Edit a number

Press EditDial, << or >>.

 

 

Hold/resume a call

Press Hold or Resume.

 

 

Transfer a call to a new

Press Transfer, enter the

number

number, and then press

 

Transfer again.

 

 

 

Place an intercom call

Press intercom button,

 

enter a number if

 

necessary, and speak

 

after you hear the tone.

 

 

Start a standard (ad

Press more > Confrn,

hoc) conference call

dial the participant, then

 

press Confrn again.

 

 

 

 

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

© 2011 Cisco Systems, Inc. All rights reserved.

OL-22333-01

QUICK REFERENCE

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6

(SCCP and SIP)

For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial

Dial using a speed-dial index

 

number

 

 

Answer

Answers a call

 

 

Back

Returns to previous Help topic

 

 

Barge

Adds you to a call on a shared

 

line

 

 

CallBack

Receive notification when a busy

 

extension becomes available

 

 

Cancel

Cancels an action or exit a screen

 

without applying changes

 

 

cBarge

Adds you to a call on a shared

 

line and establish a conference

 

 

CFwdALL

Sets up/cancels call forwarding

 

 

Clear

Deletes records or settings

 

 

Close

Closes the current window

 

 

ConfList

View conference participants

 

 

Confrn

Creates a conference call

 

 

Delete

Removes characters to the right

 

of the cursor when using EditDial

 

 

Details

Opens the Details record for a

 

multiparty call in the Missed

 

Calls and Received Calls logs

 

 

Dial

Dials a phone number

 

 

DND

Turns on/off Do Not Disturb

 

(DND)

 

 

EditDial

Edits a number in a call log

 

 

EndCall

Disconnects the current call or

 

the current intercom call

 

 

Erase

Resets settings to their defaults

 

 

Exit

Returns to the previous screen

 

 

GPickUp

Answers a call that is ringing in

 

another group or on another line

 

 

Image 3
Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Audio Quality Headset SupportUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962GCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942GDescription For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons5, and Viewing Multiple Calls, Understanding Phone Screen FeaturesCleaning the Phone Screen Understanding Feature Buttons and MenusUnderstanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and SccpAn Overview of Your Phone OL-22333-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Directory Using Cisco WebDialerPlacing a Call-Additional Options TipsChoose Personal Address Book Personal Directory toAddress Book on Configuring Fast Dials onUsing Your Personal Web,Answer Answering a CallTip Calls Using a Single PhoneEnding a Call See Managing BusinessIf you want to Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Press DND or Do Not Disturb Using Do Not DisturbUsing Conference Features Making Conference CallsSee Viewing or Removing Conference Participants, Using Join Using cBarge Participant See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Advanced Call Handling Speed DialingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls VPN Configuration If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call IDTips Press ChangePIN Using Cisco Extension MobilityEM Service Change CredentialsSee Answering a Call, Access Lists for Mobile Connect,See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone,OL-22333-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22333-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Background Images Customizing the Phone ScreenOptions Web Pages, User Preferences ContrastChanging Phone Settings OL-22333-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each storesState, Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast DialUsing Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing the Personal Directory on the Web User Options DeviceChoose User Options Fast Dials Click Service URLIf you want to Then do this after you log Choose User Options DeviceAssign a line button for Fast Dial Choose User Options Device Click Service URLClick Speed Dials Setting Up Speed Dials on the WebSetting Up Phone Services on the Web See Configuring Fast Dials on the Web,Click Delete Selected Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices Feature buttonsControlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialerNetwork Configuration Host NameUnderstanding Additional Configuration Options Using a Shared Line,If you Then For more information Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco ExtensionCallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data If you are asked to Then Using the Quality Reporting ToolOL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps
Related manuals
Manual 22 pages 40.94 Kb