Cisco Systems 7942G manual Personal Directory to, Choose Personal Address Book

Page 31

				Basic Call Handling

				For more information,
If you want to...	Then...			see...

Use CallBack to receive	1.	Press CallBack while listening to the		Your system
notification when a busy		busy tone or ring sound.		administrator
or ringing extension is	2.	Hang up. Your phone alerts you when
available	2.	Hang up. Your phone alerts you when
available		the line is free.
		the line is free.
	3.	Place the call again.
	Note When a call is being chaperoned, a call
		chaperone cannot use CallBack.

See if a line associated with	Look for Busy Lamp Field indicators.			Using BLF to Determine a
a speed-dial, call record, or				Line State, page 7
directory listing is busy
before placing a call to
that line

Make a priority	Enter the MLPP access number and then			Prioritizing Critical Calls,
(precedence) call	enter the phone number.			page 11
(SCCP phones only)

Dial from a Personal	1.	Choose	> Personal Directory to	Using Personal Directory
Address Book (PAB) entry		log in.		on Your Phone, page 4
	2.	Choose Personal Address Book and
		search for a listing.

Place a call using a	1.	Dial a number.		Your system
billing or tracking code	2.	After the tone, enter a client matter code		administrator
(SCCP phones only)		(CMC) or a forced authorization code
		(CMC) or a forced authorization code
		(FAC).

Place a call using your	Log in to the Cisco Extension Mobility			Using Cisco Extension
Cisco Extension Mobility	service on a phone.			Mobility, page 13
profile

Make a call from a	1.	Obtain your Mobile Voice Access		Managing Business Calls
mobile phone using		number and end-user PIN from your		Using a Single Phone
Mobile Voice Access		system administrator.		Number, page 14.
	2.	Dial your assigned Mobile Voice access
		number.
	3.	Enter your mobile phone number
		(if requested) and PIN.
	4.	Press 1 to make a call to an enterprise
		IP phone.
	5.	Dial a desktop phone number other
		than your desktop phone number.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

3

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationFinding Additional Information Using External Devices Accessibility FeaturesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredUsing a Headset Adjusting the Footstand OptionalRegistering with Taps Audio Quality Headset SupportUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962GCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942GDescription For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons5, and Viewing Multiple Calls, Understanding Phone Screen FeaturesCleaning the Phone Screen Understanding Feature Buttons and MenusAccessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and SccpAn Overview of Your Phone OL-22333-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Directory Using Cisco WebDialerPlacing a Call-Additional Options TipsChoose Personal Address Book Personal Directory toAddress Book on Configuring Fast Dials onUsing Your Personal Web,Answer Answering a CallTip Calls Using a Single PhoneEnding a Call See Managing BusinessIf you want to Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using Join Using cBarge Participant See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Speed Dialing Advanced Call HandlingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls VPN Configuration If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call IDTips Press ChangePIN Using Cisco Extension MobilityEM Service Change CredentialsSee Answering a Call, Access Lists for Mobile Connect,See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone,OL-22333-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22333-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Background Images Customizing the Phone ScreenOptions Web Pages, User Preferences ContrastChanging Phone Settings OL-22333-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each storesState, Missed Calls , Placed Calls , or Received CallsMissed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast DialUsing Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing the Personal Directory on the Web User Options DeviceChoose User Options Fast Dials Click Service URLIf you want to Then do this after you log Choose User Options DeviceAssign a line button for Fast Dial Choose User Options Device Click Service URLClick Speed Dials Setting Up Speed Dials on the WebSetting Up Phone Services on the Web See Configuring Fast Dials on the Web,Click Delete Selected Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices Feature buttonsControlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialerNetwork Configuration Host NameUsing a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco ExtensionCallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data If you are asked to Then Using the Quality Reporting ToolOL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps

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