Cisco Systems 7942G manual Answering a Call

Page 33

Basic Call Handling

Answering a Call

You can answer a call by lifting the handset, or you can use other options if they are available on your phone.

If you want to...

Then...

 

 

 

For more information, see...

Answer with a headset

Press

, if unlit. Or, if

is lit,

Using a Handset, Headset,

 

press Answer or

(flashing).

and Speakerphone, page 1

Note The ringing line is selected automatically. Contact your system administrator for the options to select the primary line each time.

If you are using a wireless headset, refer to the wireless headset documentation.

Answer with the

Press

, Answer, or

(flashing).

Using a Handset, Headset,

speakerphone

Note The ringing line is selected

and Speakerphone, page 1

 

 

 

 

automatically. Contact your

 

 

 

system administrator for the

 

 

 

options to select the primary line

 

 

 

each time.

 

 

 

 

 

Switch from a connected call

Press Answer, or if the call is ringing

Using Hold and Resume,

to answer a new call

on a different line, press

(flashing).

page 7

 

 

 

 

Answer using call waiting

Press Answer.

 

Using Hold and Resume,

 

 

 

 

page 7

 

 

 

 

Send a call to a voice

Press iDivert.

 

Sending a Call to a Voice

message system

 

 

 

Message System, page 11

 

 

 

 

Auto-connect calls

Use AutoAnswer.

 

Using AutoAnswer with a

 

 

 

 

Headset or Speakerphone,

 

 

 

 

page 3

 

 

 

Retrieve a parked call on

Use Call Park, Directed Call Park, or

Storing and Retrieving

another phone

Assisted Directed Call Park.

Parked Calls, page 3

 

 

 

 

Use your phone to answer a

Use Call Pickup.

 

Picking Up a Redirected

call ringing elsewhere

 

 

 

Call on Your Phone, page 2

 

 

 

Answer a priority call

Hang up the current call and press

Prioritizing Critical Calls,

(SCCP phones only)

Answer.

 

page 11

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

5

Image 33
Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageFinding Additional Information Accessibility Features Using External DevicesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Using a HeadsetRegistering with Taps Audio Quality Headset SupportUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962GCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942GDescription For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons5, and Viewing Multiple Calls, Understanding Phone Screen FeaturesCleaning the Phone Screen Understanding Feature Buttons and MenusUnderstanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and SccpAn Overview of Your Phone OL-22333-01 Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerTips Corporate DirectoryChoose Personal Address Book Personal Directory toUsing Your Personal Configuring Fast Dials onWeb, Address Book onAnswer Answering a CallEnding a Call Calls Using a Single PhoneSee Managing Business TipIf you want to Using Hold and ResumeSwitching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Press DND or Do Not Disturb Using Do Not DisturbUsing Conference Features Making Conference CallsSee Viewing or Removing Conference Participants, Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants ParticipantIf you want to Then Advanced Call Handling Speed DialingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge FeaturesPress Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls VPN Configuration If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you ThenTips EM Service Using Cisco Extension MobilityChange Credentials Press ChangePINSee Answering a Call, Access Lists for Mobile Connect,See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone,OL-22333-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22333-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsOptions Web Pages, Customizing the Phone ScreenUser Preferences Contrast User Preferences Background ImagesChanging Phone Settings OL-22333-01 Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each stores Missed Calls, Placed Calls, or Received CallsState, Missed Calls , Placed Calls , or Received CallsDirectory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast DialUsing Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing the Personal Directory on the Web Configuring Features and Services on the WebUser Options Device Choose User Options Personal Address BookIf you want to Then do this after you log Click Service URLChoose User Options Device Choose User Options Fast DialsAssign a line button for Fast Dial Choose User Options Device Click Service URLSetting Up Phone Services on the Web Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Delete Selected Click Phone ServicesServices Controlling User Settings on the WebFeature buttons Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialerNetwork Configuration Host NameUnderstanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation CallBack failsViewing Phone Administration Data If you are asked to Then Using the Quality Reporting ToolOL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps
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