AT&T SB67118 user manual Music on hold MOH, Turning MOH on or off, Reviewing the recording

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Getting started

Telephone base setup

NOTES:

1.The time is in a 12-hour clock format. If you set an invalid time, you will hear an error tone while pressing MENU/ENTER to save the setting. The error tone means the setting cannot be saved. You need to correct the time entry to continue the setup process.

2.If the date and time are not set when a message is recorded, the system does not display date and time on the screen while playing messages.

Music on hold (MOH)

Use this feature to turn MOH on or off. When MOH is on, the system plays either pre-recorded music or your own music or message to people whom you have put on hold.

You have two options for creating your own recording to play as music on hold (up to three minutes). This recording replaces the pre-recorded music. You can use the audio cable (purchased separately) to copy a recording from an audio device, or you can record a message using the corded handset.

Turning MOH on or off:

1.When the telephone is idle, press MENU/ENTER.

2.Press or to scroll to Base setup. Press MENU/ENTER.

3.Press or to scroll to Music on hold.

4.Press MENU/ENTER twice to select Music on/off.

5.Press or to select On or Off.

Call log Ringer setting Mailbox setup

>Base setup

>Music on/off Preview music Record new music

6. Press MENU/ENTER to save the setting and return to

Music on hold

:On

the previous menu. There is a confirmation tone. To exit

ENTER=Save

without making changes, press EXIT.

 

Reviewing the recording:

1.When the telephone is idle, press MENU/ENTER.

2.Press or to scroll to Base setup. Press MENU/ENTER.

3.Press or to scroll to Music on hold. Press MENU/ENTER.

4.Press or to scroll to Preview music. Press MENU/ENTER to hear the current recording.

5.Press REP to return to the previous menu.

Music on/off

>Preview music Record new music

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Contents User’s manual Congratulations SB67118 Parts checklistSB67118 Dect Table of contentsTelephone base operation Index Exit Quick reference guideDirectory card Main menu Using menusAvoid placing the telephone base too close to InstallationImportant Information Planning your systemTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets To register a cordless headset to your telephone base Add and register a cordless headsetAdd and register a cordless headset Deregister handsets and headset To add a corded headset to the telephone base Add a corded headsetTo use an audio cable Optional audio cableRinger volume Telephone base setupMenu settings Ringer tone Volume controlDo not disturb DND Ring groupLanguage LCD contrastKey tone Line selection Set line modeArea codes Set date and time Hold reminderReviewing the recording Music on hold MOHTurning MOH on or off Recording music or message using the corded handset Recording music or message using an audio deviceRecord announcement auto attendant Auto attendant setup for answering systemRecord extension list Number of rings auto attendant Record announcement independent mailbox Mailbox setup for answering systemNumber of rings general mailbox Press or to scroll to an announcement Select announcementCall screening Mailbox setup for general mailboxSet access code remote code Turn alert on or off Notify alertSet alert number Remaining space Call alert confirmationScreen displays Press Spkr to confirm the alert call Customer support Speed dial setupEnter, edit or delete a speed dial number Screen icons Screen icons, indicator tones and lightsIndicator tones NEW Call Indicator lightsTelephone base basic operation Line indicatorsMaking a call To make a call from the telephone base To end a call from the telephone baseTo make a call with a corded headset Using the speakerphoneTo make a call with a cordless headset On-hook dialing predialingTemporary ringer silencing Answering a call To answer a callLast number redialing To view the 10 most recently dialed numbersOptions while on calls To cancel call privacy To enable call privacyCall privacy Recording a callTo play back a memo or phone conversation While recording a phone conversationTo mute a call To un-mute a callJoin a call in progress Switching between linesHold reminder on Chain dialing To access the directory while on a callThree-way conference calls To make a three-way conference callTo drop one line To talk privately with one internal partyTo drop an intercom To end a conference callCovm central office voicemail Covm resetMake an intercom call to a cordless handset IntercomAnswer an incoming call during an intercom call Answer an intercom callBlind transfer Call transferPress the one-touchEXT 1-0 key for the desired extension Or to scroll to the desired extension, thenOther options for answering the transferred call PTT to all handsets Push to talk PTT intercomPTT to a single handset End a PTT call Answer a PTT callConvert PTT call to intercom call Exit the directory About the directoryCapacity Create a new directory entry Create directory entriesStore a flash in a directory number Store a pause in a directory numberDirectory empty Review directoryReview directory entries Press or browse through the directory Search directorySearch by name Dial, delete or edit entries Information about caller ID with call waiting About Caller IDScreen display of the telephone base Caller ID InformationHow the caller ID information call log works Caller ID operation Missed new calls indicatorMemory match Review the caller ID informationDial a call log entry Make a call log entry ready to dialDelete entries Delete a caller ID entry Delete all caller ID entriesSave a call log entry to the directory When the telephone number appearsOn-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information Messages on Answering system and voicemailAn example of a 2-line answering system setup Setting your system to automatically answer callsGeneral mailbox gen MB only Auto attendant auto attSelect the answer mode An example of a 4-line answering system setupAns-Gen MB only, Ans-Auto att, or No answer Answering system capacityTurn the auto attendant on Using the auto attendantAuto attendant operation Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation To listen to messages at the telephone base When messages are playing on the telephone baseOptions during playback Delete all old messagesTransfer message When a message is playing on the telephoneRecording and delivering memos To record a memo, then deliver itSet general delivery mailbox to not answer Disable the answering systemPlay back a memo To remotely reach the answering system Remote accessRemote commands Remote access Cordless headset extension number Cordless headset operationDeregistering Telephone base display screen messagesMessage full Taking care of your telephone MaintenanceSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC part 68 and ActaFCC part Limited warranty Limited warranty Dect 6.0 digital technology Technical specificationsBackup battery installation on page 9in this TroubleshootingIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Action Remote command Remote access wallet card