AT&T SB67118 user manual Caller ID Information, How the caller ID information call log works

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Caller ID

Caller ID Information

How the caller ID information (call log) works

The telephone stores caller ID information for the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls.

Each extension has an independent caller ID information. Deleting the caller ID information on any one extension does not affect the caller ID information on other extensions.

If you answer a call before the information appears on the screen, it does not show in the caller ID information.

Review the caller ID information to determine who called, to easily return the call, or to copy the caller’s name and number into your directory.

NEW CALL indicator turns on and XX Missed call(s) appears if there are new call log entries (including missed and unreviewed calls).

The time and date of the call and the caller’s name and telephone number are included in the display.

*:Base

3 Missed calls 11:30PM 12/31

NEW CALL

Caller ID information appears on the screen as the telephone rings, or until the caller hangs up, or until the call has been answered at another extension, or until the call ends.

If you subscribe to caller ID service, this phone automatically resets the time and date each time new call information is received. You can also set the time and date yourself (see Set date and time on page 22).

Caller’s number

Time of call

Caller’s name

CHRISTINE SMITH 888 722 7702 5:30PM 8/9 new

ENTER=Add

Date of call

Appears when the call is missed and unreviewed

Add to directory

Screen display of the telephone base

NOTES:

1.The caller ID information might not be available for every incoming call. Callers might intentionally block their names and/or telephone numbers.

2.Each entry can store up to 32 digits for the telephone number and 16 characters for the name. If the telephone number has more than 16 digits but less than or equal to 24 digits, only the last 17 digits appear. If the telephone number has more than 24 digits, only the 8th to 24th digits (17 digits) appear. In order to view the entire number, you must first save the entry to the directory (see page 62). For instructions on viewing the digits, see page 60. If the telephone number has more than 32 digits, it is not saved or shown in the call log.

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Contents User’s manual Congratulations SB67118 Parts checklistSB67118 Dect Table of contentsTelephone base operation Index Exit Quick reference guideDirectory card Main menu Using menusAvoid placing the telephone base too close to InstallationImportant Information Planning your systemTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets To register a cordless headset to your telephone base Add and register a cordless headsetAdd and register a cordless headset Deregister handsets and headset To add a corded headset to the telephone base Add a corded headsetTo use an audio cable Optional audio cableRinger volume Telephone base setupMenu settings Ringer tone Volume controlDo not disturb DND Ring groupLanguage LCD contrastKey tone Line selection Set line modeArea codes Set date and time Hold reminderReviewing the recording Music on hold MOHTurning MOH on or off Recording music or message using the corded handset Recording music or message using an audio deviceRecord announcement auto attendant Auto attendant setup for answering systemRecord extension list Number of rings auto attendant Record announcement independent mailbox Mailbox setup for answering systemNumber of rings general mailbox Press or to scroll to an announcement Select announcementCall screening Mailbox setup for general mailboxSet access code remote code Turn alert on or off Notify alertSet alert number Remaining space Call alert confirmationScreen displays Press Spkr to confirm the alert call Customer support Speed dial setupEnter, edit or delete a speed dial number Screen icons Screen icons, indicator tones and lightsIndicator tones NEW Call Indicator lightsTelephone base basic operation Line indicatorsMaking a call To make a call from the telephone base To end a call from the telephone baseTo make a call with a corded headset Using the speakerphoneTo make a call with a cordless headset On-hook dialing predialingTemporary ringer silencing Answering a call To answer a callLast number redialing To view the 10 most recently dialed numbersOptions while on calls To cancel call privacy To enable call privacyCall privacy Recording a callTo play back a memo or phone conversation While recording a phone conversationTo mute a call To un-mute a callJoin a call in progress Switching between linesHold reminder on Chain dialing To access the directory while on a callThree-way conference calls To make a three-way conference callTo drop one line To talk privately with one internal partyTo drop an intercom To end a conference callCovm central office voicemail Covm resetMake an intercom call to a cordless handset IntercomAnswer an incoming call during an intercom call Answer an intercom callBlind transfer Call transferPress the one-touchEXT 1-0 key for the desired extension Or to scroll to the desired extension, thenOther options for answering the transferred call PTT to all handsets Push to talk PTT intercomPTT to a single handset End a PTT call Answer a PTT callConvert PTT call to intercom call Exit the directory About the directoryCapacity Create a new directory entry Create directory entriesStore a flash in a directory number Store a pause in a directory numberDirectory empty Review directoryReview directory entries Press or browse through the directory Search directorySearch by name Dial, delete or edit entries Information about caller ID with call waiting About Caller IDScreen display of the telephone base Caller ID InformationHow the caller ID information call log works Caller ID operation Missed new calls indicatorMemory match Review the caller ID informationDial a call log entry Make a call log entry ready to dialDelete entries Delete a caller ID entry Delete all caller ID entriesSave a call log entry to the directory When the telephone number appearsOn-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information Messages on Answering system and voicemailAn example of a 2-line answering system setup Setting your system to automatically answer callsGeneral mailbox gen MB only Auto attendant auto attSelect the answer mode An example of a 4-line answering system setupAns-Gen MB only, Ans-Auto att, or No answer Answering system capacityTurn the auto attendant on Using the auto attendantAuto attendant operation Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation To listen to messages at the telephone base When messages are playing on the telephone baseOptions during playback Delete all old messagesTransfer message When a message is playing on the telephoneRecording and delivering memos To record a memo, then deliver itSet general delivery mailbox to not answer Disable the answering systemPlay back a memo To remotely reach the answering system Remote accessRemote commands Remote access Cordless headset extension number Cordless headset operationDeregistering Telephone base display screen messagesMessage full Taking care of your telephone MaintenanceSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC part 68 and ActaFCC part Limited warranty Limited warranty Dect 6.0 digital technology Technical specificationsBackup battery installation on page 9in this TroubleshootingIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Action Remote command Remote access wallet card