AT&T SB67118 Call transfer, Blind transfer, Or to scroll to the desired extension, then

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Telephone base operation

Call transfer

You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called.

Blind transfer

While on a call, you can transfer a call directly without notifying the desired extension:

1. Press XFER on the telephone base.

2. Press the one-touchEXT 1-0 key for the desired extension.

XFER

 

 

 

-OR-

 

 

Transfer to:

 

 

 

Press

or to scroll to the desired extension, then

> Handset 1

press

MENU/ENTER.

 

Handset 2

 

Handset 3

 

 

 

3. The current line is put on hold. The destination handset

Calling

rings and the call is answered by pressing L 1-L 4. You 1:Handset 1 hear a short tone from the telephone base. The outside

call is automatically transferred to the desired extension. Hold Line1

L 1-L 4

4. Put the corded handset on the telephone base or press SPEAKER to hang up.

-OR-

You can resume the call by pressing the corresponding

flashing line key LINE 1-LINE 4 before the desired extension answers the call.

You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 22).

NOTES:

1.If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user.

2.If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant. The telephone base returns to idle mode.

Transfer a call and speak to the receiving party

You can transfer a call and speak to the receiving party before completing the transfer while on a call:

1.Press XFER on the telephone base.

2.Press the one-touchEXT 1-0 key for the desired extension. -OR-

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Contents User’s manual Congratulations Parts checklist SB67118Table of contents SB67118 DectTelephone base operation Index Quick reference guide ExitDirectory card Using menus Main menuInstallation Avoid placing the telephone base too close toPlanning your system Important InformationTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone baseAdd and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone baseOptional audio cable To use an audio cableTelephone base setup Menu settingsRinger volume Volume control Ringer toneRing group Do not disturb DNDLCD contrast Key toneLanguage Set line mode Line selectionArea codes Hold reminder Set date and timeMusic on hold MOH Turning MOH on or offReviewing the recording Recording music or message using an audio device Recording music or message using the corded handsetAuto attendant setup for answering system Record announcement auto attendantRecord extension list Number of rings auto attendant Mailbox setup for answering system Number of rings general mailboxRecord announcement independent mailbox Select announcement Press or to scroll to an announcementMailbox setup for general mailbox Set access code remote codeCall screening Notify alert Set alert numberTurn alert on or off Call alert confirmation Screen displays Press Spkr to confirm the alert callRemaining space Speed dial setup Enter, edit or delete a speed dial numberCustomer support Screen icons, indicator tones and lights Indicator tonesScreen icons Indicator lights NEW CallMaking a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone baseTo make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialingLast number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbersOptions while on calls Call privacy To enable call privacyTo cancel call privacy Recording a callTo mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a callSwitching between lines Hold reminder onJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop an intercom To talk privately with one internal partyTo drop one line To end a conference call Covm reset Covm central office voicemailIntercom Make an intercom call to a cordless handsetAnswer an intercom call Answer an incoming call during an intercom callPress the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, thenOther options for answering the transferred call Push to talk PTT intercom PTT to a single handsetPTT to all handsets Answer a PTT call Convert PTT call to intercom callEnd a PTT call About the directory CapacityExit the directory Create directory entries Create a new directory entryStore a pause in a directory number Store a flash in a directory numberReview directory Review directory entriesDirectory empty Search directory Search by namePress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waitingCaller ID Information How the caller ID information call log worksScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entriesWhen the telephone number appears Save a call log entry to the directoryReasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages onGeneral mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto attAns-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacityUsing the auto attendant Auto attendant operationTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messagesRecording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver itDisable the answering system Play back a memoSet general delivery mailbox to not answer Remote access Remote commandsTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension numberTelephone base display screen messages DeregisteringMessage full Maintenance Taking care of your telephoneImportant safety information Safety informationEspecially about cordless telephones FCC part 68 and Acta Industry CanadaFCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technologyTroubleshooting Backup battery installation on page 9in thisIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command