AT&T SB67118 user manual Remote access, To remotely reach the answering system, Remote commands

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Answering system

Remote access

Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone.

To remotely reach the answering system:

1.Dial your telephone number from any touch-tone telephone.

2.When the system answers, enter the four-digit remote access code (0000 is the default code, see page 30 to change it).

The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them.

3.You can also enter the following remote commands.

Remote commands:

1	Press to play to all messages.
3	Press to delete the current message (during playback).
4	Press to repeat the current message (during playback).
44	After you hear “Repeat” and within five seconds, press 4 again to
	listen to the previous message (during playback).
5	Press to stop and return to the remote commands (during
	playback).
6	Press to skip to the next message (during playback).
7	Press to transfer the current message (during playback).
*	Press to end the call.

4. Hang up to end the call and save all undeleted messages.

Cut out the remote access wallet card at the back of this user’s manual for quick reference.

NOTES:

1.If you do not enter a valid remote access code, the answering system answers the call as usual and all the voice and digits entered will be recorded as messages stored in your general mailbox.

2.If you do not enter any remote access code, the answering system announces “Thank you for calling,” and the call is terminated.

3.When there is no new message or all the new messages are played during remote access, you hear a help menu listing all features and commands. If there is no command after help menu is played three times, the call ends automatically.

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Contents User’s manual Congratulations Parts checklist SB67118Table of contents SB67118 DectTelephone base operation Index Quick reference guide ExitDirectory card Using menus Main menuInstallation Avoid placing the telephone base too close toPlanning your system Important InformationTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone baseAdd and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone baseOptional audio cable To use an audio cableRinger volume Telephone base setupMenu settings Volume control Ringer toneRing group Do not disturb DNDLanguage LCD contrastKey tone Set line mode Line selectionArea codes Hold reminder Set date and timeReviewing the recording Music on hold MOHTurning MOH on or off Recording music or message using an audio device Recording music or message using the corded handsetAuto attendant setup for answering system Record announcement auto attendantRecord extension list Number of rings auto attendant Record announcement independent mailbox Mailbox setup for answering systemNumber of rings general mailbox Select announcement Press or to scroll to an announcementCall screening Mailbox setup for general mailboxSet access code remote code Turn alert on or off Notify alertSet alert number Remaining space Call alert confirmationScreen displays Press Spkr to confirm the alert call Customer support Speed dial setupEnter, edit or delete a speed dial number Screen icons Screen icons, indicator tones and lightsIndicator tones Indicator lights NEW CallLine indicators Telephone base basic operationMaking a call To make a call from the telephone base To end a call from the telephone baseUsing the speakerphone To make a call with a corded headsetTo make a call with a cordless headset On-hook dialing predialingAnswering a call To answer a call Temporary ringer silencingLast number redialing To view the 10 most recently dialed numbersOptions while on calls To enable call privacy To cancel call privacyCall privacy Recording a callWhile recording a phone conversation To play back a memo or phone conversationTo mute a call To un-mute a callJoin a call in progress Switching between linesHold reminder on To access the directory while on a call Chain dialingThree-way conference calls To make a three-way conference callTo talk privately with one internal party To drop one lineTo drop an intercom To end a conference callCovm reset Covm central office voicemailIntercom Make an intercom call to a cordless handsetAnswer an intercom call Answer an incoming call during an intercom callCall transfer Blind transferPress the one-touchEXT 1-0 key for the desired extension Or to scroll to the desired extension, thenOther options for answering the transferred call PTT to all handsets Push to talk PTT intercomPTT to a single handset End a PTT call Answer a PTT callConvert PTT call to intercom call Exit the directory About the directoryCapacity Create directory entries Create a new directory entryStore a pause in a directory number Store a flash in a directory numberDirectory empty Review directoryReview directory entries Press or browse through the directory Search directorySearch by name Dial, delete or edit entries About Caller ID Information about caller ID with call waitingScreen display of the telephone base Caller ID InformationHow the caller ID information call log works Missed new calls indicator Caller ID operationMemory match Review the caller ID informationMake a call log entry ready to dial Dial a call log entryDelete entries Delete a caller ID entry Delete all caller ID entriesWhen the telephone number appears Save a call log entry to the directoryOn-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information Answering system and voicemail Messages onSetting your system to automatically answer calls An example of a 2-line answering system setupGeneral mailbox gen MB only Auto attendant auto attAn example of a 4-line answering system setup Select the answer modeAns-Gen MB only, Ans-Auto att, or No answer Answering system capacityTurn the auto attendant on Using the auto attendantAuto attendant operation Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation When messages are playing on the telephone base To listen to messages at the telephone baseOptions during playback Delete all old messagesWhen a message is playing on the telephone Transfer messageRecording and delivering memos To record a memo, then deliver itSet general delivery mailbox to not answer Disable the answering systemPlay back a memo To remotely reach the answering system Remote accessRemote commands Remote access Cordless headset operation Cordless headset extension numberTelephone base display screen messages DeregisteringMessage full Maintenance Taking care of your telephoneImportant safety information Safety informationEspecially about cordless telephones FCC part 68 and Acta Industry CanadaFCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technologyTroubleshooting Backup battery installation on page 9in thisIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command