AT&T SB67118 user manual If the other telephone in your building are having

Page 94

Appendix

Troubleshooting

 

•

If the other telephone in your building are having the

 

 

same problem, contact your telephone service provider

 

 

(charges might apply).

 

 

 

My telephone

•

Make sure you plug the power cord securely into the

base isn’t

 

telephone base. Plug the power adapter into a different

performing

 

working electrical outlet without a wall switch.

normally.

•

Reset the telephone base. Unplug the electrical power.

 

 

 

Wait for 15 seconds then plug it back in. Allow up to

 

 

one minute for the telephone base to reset.

 

•

Other electronic products can cause interference to your

 

 

telephone base. Try installing your telephone base as far

 

 

away from these types of electronic devices as possible:

 

 

television sets, VCRs, or other cordless telephones.

 

 

 

I get noise, static,

•

If you subscribe to high-speed Internet service (digital

or weak signals

 

subscriber line - DSL) through your telephone lines, you

even when

 

must install a DSL filter between the telephone line

I’m near the

 

cord and the telephone wall jack. The filter prevents

telephone base.

 

noise and caller ID problems as a result of DSL

 

 

interference. Please contact your DSL service provider

 

 

for more information about DSL filters.

 

•

You may be able to improve the performance of your

 

 

telephone base by installing your new telephone

 

 

base as far as possible from any other existing corded

 

 

or cordless telephone system that may already be

 

 

installed.

 

•

Other electronic products can cause interference to your

 

 

telephone base. Try installing your telephone base as far

 

 

away from the following electronic devices as possible:

 

 

television sets, VCRs, or other cordless telephones.

 

•

Do not install this telephone base near a microwave

 

 

oven or on the same electrical outlet. You might

 

 

experience decreased performance while the

 

 

microwave oven is operating.

 

•

If you plug your telephone in with a modem or a

 

 

surge protector, plug the telephone base (or modem/

 

 

surge protector) into a different location. If this does

 

 

not solve the problem, relocate your telephone base

 

 

or modem farther apart from one another, or use a

 

 

different surge protector.

88

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Contents User’s manual Congratulations Parts checklist SB67118Table of contents SB67118 DectTelephone base operation Index Quick reference guide ExitDirectory card Using menus Main menuInstallation Avoid placing the telephone base too close toPlanning your system Important InformationTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone baseAdd and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone baseOptional audio cable To use an audio cableMenu settings Telephone base setupRinger volume Volume control Ringer toneRing group Do not disturb DNDKey tone LCD contrastLanguage Set line mode Line selectionArea codes Hold reminder Set date and timeTurning MOH on or off Music on hold MOHReviewing the recording Recording music or message using an audio device Recording music or message using the corded handsetAuto attendant setup for answering system Record announcement auto attendantRecord extension list Number of rings auto attendant Number of rings general mailbox Mailbox setup for answering systemRecord announcement independent mailbox Select announcement Press or to scroll to an announcementSet access code remote code Mailbox setup for general mailboxCall screening Set alert number Notify alertTurn alert on or off Screen displays Press Spkr to confirm the alert call Call alert confirmationRemaining space Enter, edit or delete a speed dial number Speed dial setupCustomer support Indicator tones Screen icons, indicator tones and lightsScreen icons Indicator lights NEW CallMaking a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone baseTo make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialingLast number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbersOptions while on calls Call privacy To enable call privacyTo cancel call privacy Recording a callTo mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a callHold reminder on Switching between linesJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop an intercom To talk privately with one internal partyTo drop one line To end a conference callCovm reset Covm central office voicemailIntercom Make an intercom call to a cordless handsetAnswer an intercom call Answer an incoming call during an intercom callPress the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, thenOther options for answering the transferred call PTT to a single handset Push to talk PTT intercomPTT to all handsets Convert PTT call to intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create directory entries Create a new directory entryStore a pause in a directory number Store a flash in a directory numberReview directory entries Review directoryDirectory empty Search by name Search directoryPress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waitingHow the caller ID information call log works Caller ID InformationScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entriesWhen the telephone number appears Save a call log entry to the directoryReasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages onGeneral mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto attAns-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacityAuto attendant operation Using the auto attendantTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messagesRecording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver itPlay back a memo Disable the answering systemSet general delivery mailbox to not answer Remote commands Remote accessTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension numberTelephone base display screen messages DeregisteringMessage full Maintenance Taking care of your telephoneImportant safety information Safety informationEspecially about cordless telephones FCC part 68 and Acta Industry CanadaFCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technologyTroubleshooting Backup battery installation on page 9in thisIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command
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