AT&T SB67118 user manual Transfer message, When a message is playing on the telephone

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Answering system

Answering system operation

NOTE: If there are any new and unreviewed messages in the general mailbox, the Messages indicator still flashes after you delete all old messages.

Transfer message

When a message is playing in the general mailbox, you can transfer the message to a single extension or all extensions.

When a message is playing on the telephone:

1. Press XFER on the telephone base.

2. Press or to scroll to an extension or all extensions,

 

then press MENU/ENTER.

XFER

-OR-

Press the one-touch EXT 1-0key on the telephone base, the message is automatically transferred to the desired extension.

A copy of the message automatically transfers to the desired extension or all extensions. The general mailbox retains the original copy of the message.

Recording and delivering memos

Memos are messages you record into the general mailbox at the telephone base. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or send a message to other extensions using the answering system.

To record a memo, then deliver it:

1. When the telephone is idle, press Messages on the telephone base.

2.Press or to scroll to Deliver. Press MENU/ENTER.

3.Press or to scroll to select the telephone base or a desired registered extension, or select all the registered extensions.

2 new messages Play all

>Deliver Delete all old

4.Press MENU/ENTER. The system announces “Record after the tone. Press stop when you are done.” There is a reminder beep. The timer starts counting.

5.Press MENU/ENTER again to stop recording. The timer stops and the recorded memo automatically plays back. The screen displays 1=Change 2=OK.

*:Base 1:Handset 1

>2:Handset 2 #:All

Record message

ENTER=Start

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Contents User’s manual Congratulations Parts checklist SB67118Table of contents SB67118 DectTelephone base operation Index Quick reference guide ExitDirectory card Using menus Main menuInstallation Avoid placing the telephone base too close toPlanning your system Important InformationTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone baseAdd and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone baseOptional audio cable To use an audio cableTelephone base setup Menu settingsRinger volume Volume control Ringer toneRing group Do not disturb DNDLCD contrast Key toneLanguage Set line mode Line selectionArea codes Hold reminder Set date and timeMusic on hold MOH Turning MOH on or offReviewing the recording Recording music or message using an audio device Recording music or message using the corded handsetAuto attendant setup for answering system Record announcement auto attendantRecord extension list Number of rings auto attendant Mailbox setup for answering system Number of rings general mailboxRecord announcement independent mailbox Select announcement Press or to scroll to an announcementMailbox setup for general mailbox Set access code remote codeCall screening Notify alert Set alert numberTurn alert on or off Call alert confirmation Screen displays Press Spkr to confirm the alert callRemaining space Speed dial setup Enter, edit or delete a speed dial numberCustomer support Screen icons, indicator tones and lights Indicator tonesScreen icons Indicator lights NEW CallMaking a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone baseTo make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialingLast number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbersOptions while on calls Call privacy To enable call privacyTo cancel call privacy Recording a callTo mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a callSwitching between lines Hold reminder onJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop an intercom To talk privately with one internal partyTo drop one line To end a conference callCovm reset Covm central office voicemailIntercom Make an intercom call to a cordless handsetAnswer an intercom call Answer an incoming call during an intercom callPress the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, thenOther options for answering the transferred call Push to talk PTT intercom PTT to a single handsetPTT to all handsets Answer a PTT call Convert PTT call to intercom callEnd a PTT call About the directory CapacityExit the directory Create directory entries Create a new directory entryStore a pause in a directory number Store a flash in a directory numberReview directory Review directory entriesDirectory empty Search directory Search by namePress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waitingCaller ID Information How the caller ID information call log worksScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entriesWhen the telephone number appears Save a call log entry to the directoryReasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages onGeneral mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto attAns-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacityUsing the auto attendant Auto attendant operationTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messagesRecording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver itDisable the answering system Play back a memoSet general delivery mailbox to not answer Remote access Remote commandsTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension numberTelephone base display screen messages DeregisteringMessage full Maintenance Taking care of your telephoneImportant safety information Safety informationEspecially about cordless telephones FCC part 68 and Acta Industry CanadaFCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technologyTroubleshooting Backup battery installation on page 9in thisIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command