AT&T SB67118 user manual Mailbox setup for answering system, Number of rings general mailbox

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Getting started

Mailbox setup (for answering system)

You can set each telephone line mailbox separately. By default, line 1 is set to have the auto attendant to answer. Lines 2, 3, and 4 are set to no answer; the answering system is disabled and any calls to those lines will ring on all extensions.

Number of rings (general mailbox)

Use this feature to set the number of times the telephone rings before the mailbox answers. The number of rings can be between 2 and 7. You can also select Toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.

1.When the telephone is idle, press ANSWER ON for the desired line.

2.Press or to scroll to Setup.

3.Press MENU/ENTER twice to select Mailbox setup.

4.Press MENU/ENTER again to select Number of rings.

5.Press or to scroll to a number (2-7) or Toll saver.

•Toll saver - the answering system answers a call after two rings when there are new messages, and after four rings when there are no new messages. This enables you to check for new messages without paying for a toll call.

6.Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit with- out making changes, press EXIT.

Record announcement (independent mailbox)

>Mailbox setup Auto attendant Announcement Record ext list

>Number of rings Select anncemnt

Number of rings :5

ENTER=Save

Number of rings :Toll saver

ENTER=Save

Use this feature to record up to five new announcements so that you can have different announcements for different lines. Each announcement can be up to two minutes. Please see Record announcement (auto attendant) for detail instructions on page 25.

NOTE: You cannot record an announcement when the telephone system is out of space. You will hear “Memory is full.” Please refer to Remaining space on page 32.

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Contents User’s manual Congratulations Parts checklist SB67118Table of contents SB67118 DectTelephone base operation Index Quick reference guide ExitDirectory card Using menus Main menuInstallation Avoid placing the telephone base too close toPlanning your system Important InformationTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets Add and register a cordless headset To register a cordless headset to your telephone baseAdd and register a cordless headset Deregister handsets and headset Add a corded headset To add a corded headset to the telephone baseOptional audio cable To use an audio cableMenu settings Telephone base setupRinger volume Volume control Ringer toneRing group Do not disturb DNDKey tone LCD contrastLanguage Set line mode Line selectionArea codes Hold reminder Set date and timeTurning MOH on or off Music on hold MOHReviewing the recording Recording music or message using an audio device Recording music or message using the corded handsetAuto attendant setup for answering system Record announcement auto attendantRecord extension list Number of rings auto attendant Number of rings general mailbox Mailbox setup for answering systemRecord announcement independent mailbox Select announcement Press or to scroll to an announcementSet access code remote code Mailbox setup for general mailboxCall screening Set alert number Notify alertTurn alert on or off Screen displays Press Spkr to confirm the alert call Call alert confirmationRemaining space Enter, edit or delete a speed dial number Speed dial setupCustomer support Indicator tones Screen icons, indicator tones and lightsScreen icons Indicator lights NEW CallMaking a call To make a call from the telephone base Line indicatorsTelephone base basic operation To end a call from the telephone baseTo make a call with a cordless headset Using the speakerphoneTo make a call with a corded headset On-hook dialing predialingLast number redialing Answering a call To answer a callTemporary ringer silencing To view the 10 most recently dialed numbersOptions while on calls Call privacy To enable call privacyTo cancel call privacy Recording a callTo mute a call While recording a phone conversationTo play back a memo or phone conversation To un-mute a callHold reminder on Switching between linesJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop an intercom To talk privately with one internal partyTo drop one line To end a conference callCovm reset Covm central office voicemailIntercom Make an intercom call to a cordless handsetAnswer an intercom call Answer an incoming call during an intercom callPress the one-touchEXT 1-0 key for the desired extension Call transferBlind transfer Or to scroll to the desired extension, thenOther options for answering the transferred call PTT to a single handset Push to talk PTT intercomPTT to all handsets Convert PTT call to intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create directory entries Create a new directory entryStore a pause in a directory number Store a flash in a directory numberReview directory entries Review directoryDirectory empty Search by name Search directoryPress or browse through the directory Dial, delete or edit entries About Caller ID Information about caller ID with call waitingHow the caller ID information call log works Caller ID InformationScreen display of the telephone base Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete entries Delete a caller ID entry Make a call log entry ready to dialDial a call log entry Delete all caller ID entriesWhen the telephone number appears Save a call log entry to the directoryReasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system and voicemail Messages onGeneral mailbox gen MB only Setting your system to automatically answer callsAn example of a 2-line answering system setup Auto attendant auto attAns-Gen MB only, Ans-Auto att, or No answer An example of a 4-line answering system setupSelect the answer mode Answering system capacityAuto attendant operation Using the auto attendantTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Options during playback When messages are playing on the telephone baseTo listen to messages at the telephone base Delete all old messagesRecording and delivering memos When a message is playing on the telephoneTransfer message To record a memo, then deliver itPlay back a memo Disable the answering systemSet general delivery mailbox to not answer Remote commands Remote accessTo remotely reach the answering system Remote access Cordless headset operation Cordless headset extension numberTelephone base display screen messages DeregisteringMessage full Maintenance Taking care of your telephoneImportant safety information Safety informationEspecially about cordless telephones FCC part 68 and Acta Industry CanadaFCC part Limited warranty Limited warranty Technical specifications Dect 6.0 digital technologyTroubleshooting Backup battery installation on page 9in thisIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Remote access wallet card Action Remote command