AT&T SB67118 user manual Other options for answering the transferred call

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Telephone base operation

Call transfer

Press or to scroll to the desired extension, then press MENU/ENTER.

3.The current line is put on hold. The destination extension rings and the call is answered by pressing

PHONE/FLASH on the cordless handset. You can announce the call. There is an intercom call between the corded handset and the extension.

Transfer to:

>Handset 1 Handset 2 Handset 3

4.Put the corded handset on the telephone base or press SPEAKER to hang up. The outside call is automatically transferred to the desired extension.

-OR-

PHONE/FLASH

1

Intercom 00:00:28

You can resume the call by pressing the corresponding flashing line key LINE 1-LINE 4 before the desired extension answers the call.

Hold Line 1

You hear a beep tone every 30 seconds when a transferred call has not been answered (To turn off the reminder beep, see Hold reminder on page 22).

NOTES:

1.If the desired extension does not answer the intercom call within one minute, the extension rings as an incoming call to remind the extension user.

2.If the outside call is put on hold for 10 minutes, it is automatically transferred to the auto attendant. The telephone base returns to idle mode.

Answer a transferred call

When you hear a short intercom ring from the telephone base:

Lift the handset to intercom with an extension. You can talk privately with the extension before picking up the outside call that is waiting on hold. Press the blinking LINE 1-LINE 4 when you are ready to talk to the outside call.

Other options for answering the transferred call:

To answer using the telephone base speakerphone, press SPEAKER before pressing LINE 1-LINE 4.

To answer hands-free using the corded headset, press HEADSET before pressing LINE 1-LINE 4.

To answer hands-free using the cordless headset, press ON/OFF on the headset before pressing LINE 1-LINE 4.

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Contents User’s manual Congratulations SB67118 Parts checklistSB67118 Dect Table of contentsTelephone base operation Index Exit Quick reference guideDirectory card Main menu Using menusAvoid placing the telephone base too close to InstallationImportant Information Planning your systemTelephone base installation To connect the telephone line cords to the telephone base Option 2 To connect four one-line wall jacks Optional backup battery installation Add and register handsets To register a cordless headset to your telephone base Add and register a cordless headsetAdd and register a cordless headset Deregister handsets and headset To add a corded headset to the telephone base Add a corded headsetTo use an audio cable Optional audio cableMenu settings Telephone base setupRinger volume Ringer tone Volume controlDo not disturb DND Ring groupKey tone LCD contrastLanguage Line selection Set line modeArea codes Set date and time Hold reminderTurning MOH on or off Music on hold MOHReviewing the recording Recording music or message using the corded handset Recording music or message using an audio deviceRecord announcement auto attendant Auto attendant setup for answering systemRecord extension list Number of rings auto attendant Number of rings general mailbox Mailbox setup for answering systemRecord announcement independent mailbox Press or to scroll to an announcement Select announcementSet access code remote code Mailbox setup for general mailboxCall screening Set alert number Notify alertTurn alert on or off Screen displays Press Spkr to confirm the alert call Call alert confirmationRemaining space Enter, edit or delete a speed dial number Speed dial setupCustomer support Indicator tones Screen icons, indicator tones and lightsScreen icons NEW Call Indicator lightsTo end a call from the telephone base Line indicatorsTelephone base basic operation Making a call To make a call from the telephone baseOn-hook dialing predialing Using the speakerphoneTo make a call with a corded headset To make a call with a cordless headsetTo view the 10 most recently dialed numbers Answering a call To answer a callTemporary ringer silencing Last number redialingOptions while on calls Recording a call To enable call privacyTo cancel call privacy Call privacyTo un-mute a call While recording a phone conversationTo play back a memo or phone conversation To mute a callHold reminder on Switching between linesJoin a call in progress To make a three-way conference call To access the directory while on a callChain dialing Three-way conference callsTo end a conference call To talk privately with one internal partyTo drop one line To drop an intercomCovm central office voicemail Covm resetMake an intercom call to a cordless handset IntercomAnswer an incoming call during an intercom call Answer an intercom callOr to scroll to the desired extension, then Call transferBlind transfer Press the one-touchEXT 1-0 key for the desired extensionOther options for answering the transferred call PTT to a single handset Push to talk PTT intercomPTT to all handsets Convert PTT call to intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create a new directory entry Create directory entriesStore a flash in a directory number Store a pause in a directory numberReview directory entries Review directoryDirectory empty Search by name Search directoryPress or browse through the directory Dial, delete or edit entries Information about caller ID with call waiting About Caller IDHow the caller ID information call log works Caller ID InformationScreen display of the telephone base Review the caller ID information Missed new calls indicatorCaller ID operation Memory matchDelete all caller ID entries Make a call log entry ready to dialDial a call log entry Delete entries Delete a caller ID entrySave a call log entry to the directory When the telephone number appearsReasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Messages on Answering system and voicemailAuto attendant auto att Setting your system to automatically answer callsAn example of a 2-line answering system setup General mailbox gen MB onlyAnswering system capacity An example of a 4-line answering system setupSelect the answer mode Ans-Gen MB only, Ans-Auto att, or No answerAuto attendant operation Using the auto attendantTurn the auto attendant on Base Missed call 0800AM 12/30 AuAt Auto attendant flow chart Answering system operation Delete all old messages When messages are playing on the telephone baseTo listen to messages at the telephone base Options during playbackTo record a memo, then deliver it When a message is playing on the telephoneTransfer message Recording and delivering memosPlay back a memo Disable the answering systemSet general delivery mailbox to not answer Remote commands Remote accessTo remotely reach the answering system Remote access Cordless headset extension number Cordless headset operationDeregistering Telephone base display screen messagesMessage full Taking care of your telephone MaintenanceSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC part 68 and ActaFCC part Limited warranty Limited warranty Dect 6.0 digital technology Technical specificationsBackup battery installation on page 9in this TroubleshootingIf the other telephone in your building are having Relocate your telephone to a higher location. Troubleshooting Troubleshooting Troubleshooting While recording Troubleshooting Index Index Index Index Action Remote command Remote access wallet card