AT&T EL52501 user manual Answer on/off, Using the handset, Using the telephone base

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Answering system

Answering system settings

To delete your announcement:

1.Follow Steps 1-4 in To play the current announcement on page 39 to play the announcement.

2.Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.”

2-PLAY 3-DELETE

5-STOP 7-RECORD

If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.”

Answer on/off

Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the ans on icon displays on the handset screen and the /ANS. ON/OFF light on the telephone base is on. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

Using the handset:

1.Press menu/select in idle mode to enter the main menu.

2.Press CID or DIR to scroll to >Answering sys, then press menu/select.

3.Press CID or DIR to scroll to >Answer on/off, then press menu/select.

4.Press CID or DIR to select between >on and >off, then press menu/select to save the setting. A confirmation tone sounds.

Using the telephone base:

Press /Ans. ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”

>ANSWER ON/OFF ANS SYS SETUP

ANSWER ON/OFF >ON

notes:

If the answering system is off and there is an incoming call, the system answers after 10 rings and announces to the caller, “Please enter your remote access code.” For more information about remote access, see Remote access code on page 42.

You can turn the answering system on or off from either the handset or the telephone base, but you can only use the handset to change the other answering system settings.

You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages.

During an incoming call, press /Ans. ON/OFF to turn the answering system on or off.

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Contents User’s manual Congratulations Parts checklist EL52201/EL52251 EL52301/EL52351 EL52401/EL52501 Table of contentsAnswering system Caller IDAppendix IndexAvoid placing the telephone base too close to Quick reference guide Main menu Important information Telephone base and charger installationBattery installation Battery installation and chargingThis side up facing Charge lightBattery charging Low batteryPlace in charger Tabletop to wall mount installation Wall mount installationDSL filter Wall mount to tabletop installation Menu structure Menu overviewHandset settings Voicemail waiting visual message waiting indicator To manually turn off the new voicemail indicatorsClear voicemail indication Set date/time Key toneHome area code Dial modeTelephone base ringer volume Answering system settingsSetting Pages Making a call To make a call Making, answering and ending callsOn-hook dialing predialing To silence the ringer temporarily on the telephone baseAnswering a call SpeakerphoneEnding a call View numbers in the redial list RedialCall a number from the redial list Speaker to dialDelete a number in the redial list Copy a number from the redial list to the directoryOptions while on calls To access the caller ID history while on a call To access the directory while on a callTemporary tone dialing Chain dialingTo exit the call To access the redial list while on a callTo start the paging tone Handset locatorTo stop the paging tone Press /handset locator on the telephone baseMake and answer an intercom call IntercomAnswer an incoming call during an intercom call To answer the incoming outside callScreen shows other handset is calling Call transfer using intercomDirectory overview Add a new contact Create directory entriesCharacter chart Characters by number of key pressAdd a predialed telephone number to the directory Review the directory Review directory entriesSearch by name See Review directory entries on page 29 or Search by Dial, delete and edit a directory entryDial a directory number Delete a directory entryEntry to a speed dial location above to enter the speed Speed dial locationsDial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code Caller ID history How caller ID history call log worksMemory match Missed new calls indicator Caller ID operationReasons for missing caller ID information View the dialing options View the caller ID historyDial a caller ID history number To delete all caller ID history entriesMenu/select Save a caller ID history entry in the directory To play the current announcement AnnouncementTo record a new announcement Announcement aboveUsing the handset Using the telephone baseAnswer on/off Call screening To change the settingsPress menu/select to select Call screening Number of ringsTo change the remote access code Remote access codeTo change the setting Message alert toneRecording time Answering system and voicemail indicators Using the answering system and voicemail togetherAnswering system overview Message capacity Voice promptsAnswering system new message indication Call screening at the baseCall intercept Call screening at the handsetListen to messages Message playbackTo listen to messages at the telephone base To listen to messages at the handsetWhen messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages at the telephone base Delete all old messagesTo delete all old messages at the telephone handset Old messages?Recording and playing memos Record a memoPlay back memos Message window displays Remotely access the answering system Remote accessRemote access Handset indicator lights Screen icons, indicator lights and alert tonesScreen icons Speaker lightHandset alert tones Telephone base indicator lightsTelephone base alert tones Ans. On/off lightHandset display screen messages Handset display screen messages My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a callCannot retrieve voicemail messages Icon shows on the display and I don’t know whyIncomplete messages Difficulty hearing messagesAnswering system does not respond to the remote commands Answering system announces Time and date not setAnswering system does not record messages Common cure for electronic equipment Announcement is not clearCleaning your telephone MaintenanceTaking care of your telephone Avoid waterEspecially about cordless telephones Important safety informationEspecially about telephone answering systems Industry Canada FCC Part 68 and ActaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? Other limitations How do you get warranty service?Technical specifications Dect 6.0 digital technologyTelephone operating range Index Index Action Remote access wallet cardDuring message Playback