AT&T EL52501 user manual Limited warranty, What does this limited warranty cover?

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Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

1.What does this limited warranty cover?

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2.What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

3.How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

4.What is not covered by this limited warranty? This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

PRODUCT returned without a valid proof of purchase (see item 6 below); or

Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

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Contents User’s manual Congratulations Parts checklist EL52201/EL52251 EL52301/EL52351 EL52401/EL52501 Table of contentsAnswering system Caller IDAppendix IndexAvoid placing the telephone base too close to Quick reference guide Main menu Important information Telephone base and charger installationBattery installation Battery installation and chargingThis side up facing Charge lightPlace in charger Battery chargingLow battery Tabletop to wall mount installation Wall mount installationDSL filter Wall mount to tabletop installation Menu structure Menu overviewHandset settings Clear voicemail indication Voicemail waiting visual message waiting indicatorTo manually turn off the new voicemail indicators Set date/time Key toneHome area code Dial modeSetting Pages Telephone base ringer volumeAnswering system settings Making a call To make a call Making, answering and ending callsOn-hook dialing predialing To silence the ringer temporarily on the telephone baseEnding a call Answering a callSpeakerphone View numbers in the redial list RedialCall a number from the redial list Speaker to dialDelete a number in the redial list Copy a number from the redial list to the directoryOptions while on calls To access the caller ID history while on a call To access the directory while on a callTemporary tone dialing Chain dialingTo exit the call To access the redial list while on a callTo start the paging tone Handset locatorTo stop the paging tone Press /handset locator on the telephone baseMake and answer an intercom call IntercomAnswer an incoming call during an intercom call To answer the incoming outside callScreen shows other handset is calling Call transfer using intercomDirectory overview Add a new contact Create directory entriesAdd a predialed telephone number to the directory Character chartCharacters by number of key press Search by name Review the directoryReview directory entries See Review directory entries on page 29 or Search by Dial, delete and edit a directory entryDial a directory number Delete a directory entryEntry to a speed dial location above to enter the speed Speed dial locationsDial a speed dial number About home area code About caller IDInformation about caller ID with call waiting Memory match Caller ID historyHow caller ID history call log works Reasons for missing caller ID information Missed new calls indicatorCaller ID operation View the dialing options View the caller ID historyMenu/select Dial a caller ID history numberTo delete all caller ID history entries Save a caller ID history entry in the directory To play the current announcement AnnouncementTo record a new announcement Announcement aboveAnswer on/off Using the handsetUsing the telephone base Call screening To change the settingsPress menu/select to select Call screening Number of ringsTo change the remote access code Remote access codeTo change the setting Message alert toneRecording time Answering system overview Answering system and voicemail indicatorsUsing the answering system and voicemail together Message capacity Voice promptsAnswering system new message indication Call screening at the baseCall intercept Call screening at the handsetListen to messages Message playbackTo listen to messages at the telephone base To listen to messages at the handsetOptions during playback When messages are playing on the telephone baseWhen messages are playing on the handset To delete all old messages at the telephone base Delete all old messagesTo delete all old messages at the telephone handset Old messages?Play back memos Recording and playing memosRecord a memo Message window displays Remotely access the answering system Remote accessRemote access Handset indicator lights Screen icons, indicator lights and alert tonesScreen icons Speaker lightHandset alert tones Telephone base indicator lightsTelephone base alert tones Ans. On/off lightHandset display screen messages Handset display screen messages My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeMy calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a callCannot retrieve voicemail messages Icon shows on the display and I don’t know whyIncomplete messages Difficulty hearing messagesAnswering system does not record messages Answering system does not respond to the remote commandsAnswering system announces Time and date not set Common cure for electronic equipment Announcement is not clearCleaning your telephone MaintenanceTaking care of your telephone Avoid waterEspecially about cordless telephones Important safety informationEspecially about telephone answering systems Industry Canada FCC Part 68 and ActaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? Other limitations How do you get warranty service?Telephone operating range Technical specificationsDect 6.0 digital technology Index Index Action Remote access wallet cardDuring message Playback