AT&T EL52501 user manual Congratulations

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Congratulations

on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 68-69 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and

troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Model number: EL52201/EL52251 (two-handset system)

EL52301/EL52351 (three-handset system)

EL52401 (four-handset system)

EL52501 (five-handset system)

Type: DECT 6.0 cordless telephone with answering system

Serial number:

Purchase date:

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

© 2010-2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

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Contents User’s manual Congratulations Parts checklist Table of contents EL52201/EL52251 EL52301/EL52351 EL52401/EL52501Appendix Caller IDAnswering system IndexAvoid placing the telephone base too close to Quick reference guide Main menu Telephone base and charger installation Important informationThis side up facing Battery installation and chargingBattery installation Charge lightPlace in charger Battery chargingLow battery Wall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structureHandset settings Clear voicemail indication Voicemail waiting visual message waiting indicatorTo manually turn off the new voicemail indicators Key tone Set date/timeDial mode Home area codeSetting Pages Telephone base ringer volumeAnswering system settings On-hook dialing predialing Making, answering and ending callsMaking a call To make a call To silence the ringer temporarily on the telephone baseEnding a call Answering a callSpeakerphone Call a number from the redial list RedialView numbers in the redial list Speaker to dialCopy a number from the redial list to the directory Delete a number in the redial listOptions while on calls Temporary tone dialing To access the directory while on a callTo access the caller ID history while on a call Chain dialingTo access the redial list while on a call To exit the callTo stop the paging tone Handset locatorTo start the paging tone Press /handset locator on the telephone baseAnswer an incoming call during an intercom call IntercomMake and answer an intercom call To answer the incoming outside callCall transfer using intercom Screen shows other handset is callingDirectory overview Create directory entries Add a new contactAdd a predialed telephone number to the directory Character chartCharacters by number of key press Search by name Review the directoryReview directory entries Dial a directory number Dial, delete and edit a directory entrySee Review directory entries on page 29 or Search by Delete a directory entrySpeed dial locations Entry to a speed dial location above to enter the speedDial a speed dial number About home area code About caller IDInformation about caller ID with call waiting Memory match Caller ID historyHow caller ID history call log works Reasons for missing caller ID information Missed new calls indicatorCaller ID operation View the caller ID history View the dialing optionsMenu/select Dial a caller ID history numberTo delete all caller ID history entries Save a caller ID history entry in the directory To record a new announcement AnnouncementTo play the current announcement Announcement aboveAnswer on/off Using the handsetUsing the telephone base Press menu/select to select Call screening To change the settingsCall screening Number of ringsTo change the setting Remote access codeTo change the remote access code Message alert toneRecording time Answering system overview Answering system and voicemail indicatorsUsing the answering system and voicemail together Answering system new message indication Voice promptsMessage capacity Call screening at the baseCall screening at the handset Call interceptTo listen to messages at the telephone base Message playbackListen to messages To listen to messages at the handsetOptions during playback When messages are playing on the telephone baseWhen messages are playing on the handset To delete all old messages at the telephone handset Delete all old messagesTo delete all old messages at the telephone base Old messages?Play back memos Recording and playing memosRecord a memo Message window displays Remote access Remotely access the answering systemRemote access Screen icons Screen icons, indicator lights and alert tonesHandset indicator lights Speaker lightTelephone base alert tones Telephone base indicator lightsHandset alert tones Ans. On/off lightHandset display screen messages Handset display screen messages Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offMy calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIncomplete messages Icon shows on the display and I don’t know whyCannot retrieve voicemail messages Difficulty hearing messagesAnswering system does not record messages Answering system does not respond to the remote commandsAnswering system announces Time and date not set Announcement is not clear Common cure for electronic equipmentTaking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsTelephone operating range Technical specificationsDect 6.0 digital technology Index Index During message Remote access wallet cardAction Playback