AT&T EL52501 user manual How do you get warranty service?, Other limitations

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Appendix

Limited warranty

5.How do you get warranty service?

To obtain warranty service in the United States of America, visit

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1(866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

6.What must you return with the PRODUCT to get warranty service? You must:

a.Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and

b.Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and

c.Provide your name, complete and correct mailing address, and telephone number.

7.Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.

Please retain your original sales receipt as proof of purchase.

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Contents User’s manual Congratulations Parts checklist Table of contents EL52201/EL52251 EL52301/EL52351 EL52401/EL52501Appendix Caller IDAnswering system IndexAvoid placing the telephone base too close to Quick reference guide Main menu Telephone base and charger installation Important informationThis side up facing Battery installation and chargingBattery installation Charge lightBattery charging Low batteryPlace in charger Wall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structureHandset settings Voicemail waiting visual message waiting indicator To manually turn off the new voicemail indicatorsClear voicemail indication Key tone Set date/timeDial mode Home area codeTelephone base ringer volume Answering system settingsSetting Pages On-hook dialing predialing Making, answering and ending callsMaking a call To make a call To silence the ringer temporarily on the telephone baseAnswering a call SpeakerphoneEnding a call Call a number from the redial list RedialView numbers in the redial list Speaker to dialCopy a number from the redial list to the directory Delete a number in the redial listOptions while on calls Temporary tone dialing To access the directory while on a callTo access the caller ID history while on a call Chain dialingTo access the redial list while on a call To exit the callTo stop the paging tone Handset locatorTo start the paging tone Press /handset locator on the telephone baseAnswer an incoming call during an intercom call IntercomMake and answer an intercom call To answer the incoming outside callCall transfer using intercom Screen shows other handset is callingDirectory overview Create directory entries Add a new contactCharacter chart Characters by number of key pressAdd a predialed telephone number to the directory Review the directory Review directory entriesSearch by name Dial a directory number Dial, delete and edit a directory entrySee Review directory entries on page 29 or Search by Delete a directory entrySpeed dial locations Entry to a speed dial location above to enter the speedDial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code Caller ID history How caller ID history call log worksMemory match Missed new calls indicator Caller ID operationReasons for missing caller ID information View the caller ID history View the dialing optionsDial a caller ID history number To delete all caller ID history entriesMenu/select Save a caller ID history entry in the directory To record a new announcement AnnouncementTo play the current announcement Announcement aboveUsing the handset Using the telephone baseAnswer on/off Press menu/select to select Call screening To change the settingsCall screening Number of ringsTo change the setting Remote access codeTo change the remote access code Message alert toneRecording time Answering system and voicemail indicators Using the answering system and voicemail togetherAnswering system overview Answering system new message indication Voice promptsMessage capacity Call screening at the baseCall screening at the handset Call interceptTo listen to messages at the telephone base Message playbackListen to messages To listen to messages at the handsetWhen messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages at the telephone handset Delete all old messagesTo delete all old messages at the telephone base Old messages?Recording and playing memos Record a memoPlay back memos Message window displays Remote access Remotely access the answering systemRemote access Screen icons Screen icons, indicator lights and alert tonesHandset indicator lights Speaker lightTelephone base alert tones Telephone base indicator lightsHandset alert tones Ans. On/off lightHandset display screen messages Handset display screen messages Cannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIncomplete messages Icon shows on the display and I don’t know whyCannot retrieve voicemail messages Difficulty hearing messagesAnswering system does not respond to the remote commands Answering system announces Time and date not setAnswering system does not record messages Announcement is not clear Common cure for electronic equipmentTaking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsTechnical specifications Dect 6.0 digital technologyTelephone operating range Index Index During message Remote access wallet cardAction Playback